Last updated on: 01/07/21
About ANA Airline:
All Nippon Airways ļ¼ANAļ¼ is the largest airline in Japan by revenues and passenger numbers. Founded in 1952, ANA flies today on 83 international routes and 116 domestic routes. The ANA group has 35,000 employees and a fleet of about 250 aircraft. In FY2015, it carried 50.8 million passengers and generated revenues of 1.79 trillion Japanese yen. ANA has been a member of Star Alliance since 1999, and has joint-ventures with United Airlines on trans-Pacific and Asia routes, and with Lufthansa, Swiss International Airlines and Austrian Airlines on Japan-Europe routes. Its Frequent Flyer Program, ANA Mileage Club, has more than 26 million members. ANA was voted Airline of the Year for 2013 by Air Transport World Magazine, and in 2015 was awarded five stars for the fourth consecutive year by the world’s leading Airline and Airport review site, SKYTRAX. ANA is the launch customer and biggest operator of the Boeing 787 Dreamliner.Phnom Penh Office:Ā Level 7, Unit 11 Vattanac Capital
No. 66, Preah Monivong Blvd
Sangkat Wat Phnom
Khan Daun Penh
Phnom Penh
Cambodia General Inquiries Tel:Ā 023-963-617 / 023-963-618 (Charged) Office Hours: 08:00AM – 12:00PM, 01:00PM – 05:00PM (Except weekends or national holidays) Calling from outside of CambodiaĀ : +855-23-963-617, +855-23-963-618 (International call charges will apply).
ANA airlines Official Website: http://www.ana.co.jp/
ANA airlines Online Check-in: https://www.ana.co.jp/en/sg/travel-information/online-check-in/
ANA Airlines Baggage Allowance
For baggage related inquiries such as Items left behind, Lost baggage, damaged or delayed baggage, please visitĀ ANA Airlines – Airport Lost and Found, Delayed, Damaged Baggage
ANA International Reservation and Customer Service Center:
Call within Japan: 0570-029-333 (Fixed rate within Japan)Phone: 03-6741-6685 (Toll number) Operator hours: International (Including Award Tickets) 8:00 – 19:00, 22:00 – 8:00 (open year around)
* Reception hours might be changed depending on circumstances.
ANA Mileage Club:
Phone:Ā 023-963-617 / 023-963-618 (Charged, open daily, 24 hours)*1When your call does not connect to the above number, please call the number below.
+81-3-4332-6872* (charged, open daily, 24 hours)*1
* Charges for international call to Japan will apply.
ANA Disability Desk:
Calling from outside Japan: Dial the country code 81 and the number (omit the 0 if the number starts with 0).Within Japan: 0120-029-377 (toll-free, open 4:00 p.m. ā 0:00 a.m. PST)
Fax: 0120-029-366
When your call does not connect to the above number, please call the number below. International call charges will apply.
Phone: 0570-029-377 (charged, open 4:00 p.m. – 0:00 a.m. PST)
Phone: 03-6741-8900 (charged, open 4:00 p.m. – 0:00 a.m. PST)
Fax: 03-6741-8710
ANA Airport Support Inquiries:
Inquiries from within Japan: 9:00 to 18:00 (available year round)
Call Handling System: 0570-029-701 (fixed rate from anywhere in Japan)
Call: 03-6741-8702 (Charged number)
Dial a number above and select “2” when the automated voice system is prompted.
*If you need to make an inquiry outside of the business hours of 9:00 to 18:00, please contact the International Reservation(Japan site only) and Customer Service Center.
Near-by Airports:Ā Siem Reap-Angkor International Airport,Ā Phnom Penh International Airport,Ā Buriram Airport
Attractions in Cambodia: Angkor Wat, Royal Palace, Tonle Sap
List of ANA Airways Offices
Queries handled by ANA Customer care:Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Lost and Found, ANA mileage club.
Is there any problem with reaching the ANA Airline Reservations Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the ANA Airline Reservations Office in Cambodia: (click on the stars below)
Dear sir or madam,
I would like to check for you kindly assistance for my VIP family passenger who are going to Japan on 14 July 2018, who are already buy the ticket and reserved all seat number since last month (before departure 1moth).
As I already reserved seat number in the row of 18, and why ANA change aircraft and turn all of them to the last row or aircraft???
It is really big serious for those as they are have a lot of kid travel along, please kindly adjust it and if not so I am afraid their kid will make a trouble on aircraft during the flight.
I have attached for your reference for old seat number arrangement, I donāt know why ANA air arrange new like that and they are going the LAST seat number of aircraft !!! itās unacceptable. I strongly believe in JAPAN culture who work effectively and reasonable for this kind of situation.
I really appreciate for your kindly checking and adjust, as Iām waiting to hear from you very soon.
Warmest regards,
Pyarany Ky
Galaxy Travel & Tours Co.,Ltd
Address: No.7A, Street 134Z, Sangkat veal vong, Khan 7Makara, Phnom Penh,Cambodia
Tel: (855)23 882 892
H/P: 012-82 22 62 / 088-782 22 62
3 of us (2 adults & 6 year-child) have a plan to travel PNH/NGO/PNH from June 1st. 2019 to June 13th. 2019. How much air fare when we buy our tickets during your promotion period ?