Canada Jetlines, Ltd., operating as Jetlines, is a Canadian ultra low-cost airline headquartered in Mississauga, Ontario, Canada.
Canada Jetlines Checked Baggage Allowance
- The maximum weight of Checked baggage is 23kg.
- The maximum dimension not exceed 157cm.
For more details: https://www.jetlines.com/index.cfm?fuseaction=pubDsp.dspFaq
Cabin Baggage
- Passenger will be allowed one (1) piece of cabin baggage which combined must fit within the maximum dimensions
- No single piece or combination of pieces should exceed 22lb/10kg
- If cabin baggage will not fit into the sizing device
- if the item will not fit into the template mounted in front of the x-ray machines it is considered too big and must be checked as checked baggage
Size and weight limits:
- 52cm x 23cm x 38cm
- 21ā x 9ā x 15ā (inches)
- 22lbs / 10kg
One of the following small personal items will be accepted in addition to the above cabin baggage allowance:
- One briefcase
- One laptop type computer
- One purse
- One garment bag
Maximum dimensions as follows:
- 43cm x 16cm x 33cm
- 17ā x 6ā x 13ā
- 22lbs / 10kg
Checked Bag Fees
Fare types allow up to 2 free bags. In general, checked bag fees and dimension are as follows:
1st Bag
- Maximum Size/Weight: 157 cm (62ā) total combined dimensions and maximum weight of 23 kg
- $50.00 CAD
2nd Bag
- Maximum Size/Weight: 157 cm (62ā) total combined dimensions and maximum weight of 23 kg
- $75.00 CAD
Note:
For further information on Baggage Policy, please contact Canada Jetlines directly at +1 866 320 8687Ā
Email to customercare@jetlines.ca
FAQ
1. How to get a refund for prepaid checked baggage fees?
Pre-paid baggage fees are refundable in the event of a flight cancellation.
2. Is there a fee for a carry on or personal item?
Guests can bring 1 item of carry-on baggage and 1 personal item for no fee on Canada Jetlines flights, provided they meet the following size requirements:
- One item of carry-on baggage 53 cm x 23 cm x 38 cm
- One personal item 41 cm x 15 cm x 33 cm
- No single piece of or combination of pieces should exceed 22 lb./ 10 kg.
3. How many carry on bags can I bring on my flight?
To bring one piece of carry-on luggage and one personal item on board. One of the following personal items will be accepted in addition to the carry-on baggage allowance:
- One briefcase
- One laptop type computer
- One purse
- One garment bag
4. How can I book flights for a group online?
To book up to a maximum of 9 passengers in a single online reservation. For groups of 10 or more, For mor details please contact Customer Care at 1-866-320-8687
5. How to connect using a browser?
- To ensure your laptop or mobile device is switched to Airplane Mode.
- Turn Wi-Fi on
- connect to the “Jetlines Entertainment”
- Scan the QR code
6. Are seat fees refundable?
Seat fees are non-refundable and non-transferable.
7. How will I know if my discount has been applied?
To check the discount code applicability on the checkout page.
Hi good night. I came to Jamaica on Au 636 from Toronto to Montego Bay. I mistakenly took someone else baggage at the Airport, the persons name is Marsella Sterling. So please contact me at 8762897977 because my baggage was left at the airport.