Cebu Pacific Flight Change | CancellationĀ Charges | Fees
The charge to cancel your Cebu pacific varies between 75 to 150 US dollars depending upon your fare type, the cancellation time, and the cancellation method with Cebu Pacific.
Change Fee (per sector,per guest) |
Cancel Fee (per sector,per guest)) |
Change Fee1 (per sector,per guest) |
Cancel Fee1 (per sector,per guest) |
|
Domestic | Php 1,200 (VAT inclusive ) | Php 1,200 (VAT inclusive ) | Note : With the exception of certain countries as mandated by their local regulatory bodies, taxes and passenger service charge will be considered flown when flight changes are made within 24 hours from the estimated time of departure (ETD) and any time after the ETD. | |
International (except Dubai) | PHP 2,000 | PHP 2,750 | ||
Brunei | BND 75 | BND 95 | ||
Cambodia | USD 55 | USD 75 | ||
China | CNY 370 | CNY 470 | ||
Hong Kong | HKD 430 | HKD 550 | ||
Indonesia | USD 55 | USD 75 | ||
Japan | JPY 6,000 | JPY 10,000 | ||
Macau | MOP 470 | MOP 580 | ||
Malaysia | MYR 180 | MYR 230 | ||
Singapore | SGD 75 | SGD 95 | ||
Taiwan | TWD 1,700 | TWD 2,000 | ||
Thailand | THB 1,800 | THB 2,300 | ||
Vietnam | USD 55 | USD 75 | ||
Korea | Maximum of KRW 55,000 | Maximum of KRW 55,000 | KRW 145,000 | KRW 145,000 |
International (Dubai) | PHP 2500 | PHP 3500 | ||
Dubai | AED 250 | >AED 350 |
Notes:
1. Change fee(CHG) = rebooking penalty
2. CHANGE FEE1 (CHG1) = rebooking penalty, done within 24 hours from the estimated time of departure (ETD) and any time after the ETD
3. Cancel fee (CXL) = rerouting or cancel penalty
4. CANCEL FEE1 (CXL1) = rerouting or refund penalty, done within 24 hours from the estimated time of departure (ETD) and any time after the ETD
5. Maximum Change Fee and Cancel Fee of Korea is KRW 55,000 until 24 hours before estimated time of departure (ETD). Fee will vary depending on booking class.
Cebu PacificĀ Name Change Fee
Fee Type | Name Change Fee (per guest, itinerary) |
Domestic | PHP 700 (exclusive of 12% VAT) |
International | PHP 3,200 |
Brunei | BND 120 |
Cambodia | USD 95 |
China | CNY 600 |
Hong Kong | HKD 600 |
Japan | JPY 8,000 |
Korea | KRW 110,000 |
Macau | MOP 800 |
Malaysia | MYR 300 |
Singapore | SGD 120 |
Taiwan | TWD 2,800 |
Thailand | THB 3,000 |
Vietnam | USD 95 |
Dubai | AED 300 |
Notes:
- International rate shall apply for domestic sector with an international sector itinerary.
- Must be done more than 4 hours from the estimated time of departure.
- Not applicable on promo fares (O, Z and T) and promo codes i.e. promo fares/promo codes are non-transferable.
- Not permitted on partially used itinerary.
- Non-refundable.
Cebu 24-Hour Cancellations
- The ticket is canceled within 24 hours of purchase and the difference between departure and booking date.
- Cebu Pacific 24-hour cancellation policy to cancel any flight within 24 hours of booking and receive a full refund if the flight departs at least 7 days later.
- Refund and cancellation phone: 63288592774.
How To Get Cebu Pacific Refund?
Here are the steps through which you can get a refund on your Cebu Pacific flight:
- Go to the airline’s official website https://cebupacificair.com.
- Select the āMy Tripsā option on the website.
- Enter the required information like Last name and Confirmation code.
- Click on āContinueā at the bottom of the page (youāll be taken to the Reservation Summary page)
- Select Cancel Reservation
- Now, the page will show you the refund amount with the cancellation fees on the last page.
Please advise the contact number of Cebu Pacific Abu Dhabi sales office. I have a booking that requires some changes.
Hello Good Day! Please advice me what to do as I booked for Sydney on July 4 but sad to say my visa application is on hold since the Manila embassy is still closed and unavailable. My visa has expired at the surge of Covid 19. I am using my travel fund which I am afraid for ungranted visa before my scheduled flight. Please help me what to do. Thanks.
Maam/Sir i want to cancel my friends flight of Jan 15, 2019 at 6pm flight thank you waiting for your concern reply regarding this matter. Thank you
how to cancelled my flight because i book a wrong airport thank.you
Good day, ma’am & sir 3 tickets po yong nabili ko pwede pa bang icancel ko yong sa isang ticket na december 21,2018 hindi na kasi siya matutuloy ng alis tapos convert ko na lang sa add ons na baggahe? Thank you
Good afternoon..i want to rebook my ticket.
Hello i would like to change my flight date an wan to know how much penalty
We have purchased ticket on line and please advise where to cancel the flights on 28th July 2019 with return on 27th Aug 2019.
DXB-Manila-DXB
Booking Reference SFM5HG
Passenger : Germie Daya
To be rebooked or transfer to Travel Fund
Maam/Sir i want to cancel my flight and my friend on Jan 31 2020 at 9am , thank you waiting for your concern reply regarding this matter. Thank you
Hi I try to rebook my ticket for 3rd times but now I cannot rebook they mentioned I cannot retrieve my air ticket they show is does not exist?
Sam Shelley
My flight was canceled because of the Virus ticket 2352412016831 2352412016832
Turkish air thy said to write to you and I will get my money back
My number is 949-232 8555
I payed $886.00 + $178.00
Please refund my money.
Sam Shelley
My flight was canceled because of the Virus ticket 2352412016831 2352412016832
Turkish air thy said to write to you and I will get my money back
My number is 949-232 8555
I payed $886.00 + $178.00
Please refund my money.
You canceled several time my ticket ,(SUDBQT) TK# 2352412016831 235241201683
So I need refund my money , amount is ($886 + $178)=$1,064.00
Account # ************5927 visa
Please see the attach file about payment.
You canceled my flight Several times for cv19.
Please refund my money total is $10,64.00
($886+$178) From debit card ******5927
my flight info is SUDBQT
2352412016831 my name is Sam Shelley
i made a mistake when booking my flight from MNL to SJI on March 17, 2022 (Booking reference: 8841406521). I intended to make my departure at 11:30 am, flight DG6029, but instead, i got booked on Flight DG6031 leaving at 7:30 am. I planned to travel with Novelyn Villadares (Booking reference:8841270535).
Can I change my flight on March 17 from DG6031 (7:30 am) to DG6029?
Good evening. Please cancel booking reference number: UW1BUE and CBQWYI.
Waiting for your response. Thank you
hI
i NEED TO CHANGE THE FLIGHT SCHEDULE 12AM TO 3PM NAIA TO BANGKOK ON jAN12 IS THERE ANY PENATY CHARGES.
Can i go to Cebu Pacific office or just wait for 2 hrs before my departure date ane time. Please advise
Hi
I need to change my friend flight travelling from manilla to Surigao on 28 February 2023.NLZHWW/DG6881
Rescheduled to fly for 7/2/2023 instead
Can u get in touch