China Southern Airline Airport Office in Shanghai, China 1

About China Southern Airline:

China Southern Airlines was founded in 1988 which has headquarters based in Guangzhou, China . China Southern Airlines operates the largest fleet, most developed route network and largest passenger capacity of any airline in The People’s Republic of China.

Currently, China Southern Airlines operates more than 600 passenger and cargo transport aircrafts, including Boeing 787, 777, 747, 757& 737 and Airbus A380, 330, 321, 320, 319. The airline fleet is ranked the first in Asia and the fifth in the world (Data source: IATA, in terms of fleet size) .China Southern Airlines is the first airline in the world to operate both A380 and 787.

Verified & Updated on: 03/03/21

China Southern Airline Shanghai Airport Office Address:
Address1: Hongqiao airport terminal T2 NO.336、337ticket counter, Shanghai, China
Address2: Pudong airport terminal T2 L island China Southern Airlines ticket counter, Shanghai, China

China Southern Airline Reservation office telephone contact numbers:
021-22380745, 021-68339593
Email: pvglncz@csair.com, shalncz@163.com
Fax: 021-22380739, 021-68339593

Working hours
07:00-22:00

Official website: http://global.csair.com/

China Southern Airline baggage services telephone contact numbers:
021-22380734, 021-68339880

For baggage inquiries : http://airport.csair.com/outbaggage/app?service=external/OutWebHomeEn

China Southern Airline Lost and Found: http://global.csair.com/US/GB/INFO/XLFW/LSBA
Phone: 8620-86122921

24*7 Disability Assistance hotline: 1-8446222993

Domestic ticket service

Domestic hotline：4006695539-1-1

Overseas hotline：+86-4008695539-1-4

International ticket service

Domestic hotline：4006695539-1-2

Overseas hotline：+86-4008695539-1-4

Service items for Domestic and International ticket service：Change or refund for online booked ticket, payment with the assistance of customer service, and complaint of website failure.

Hotel, vacation and car rental service

Domestic hotline：4006695539-1-5

Overseas hotline：+86-4006695539-1-5

Service items：Booking for value-added services.

Refund and change

Domestic hotline：4006695539-1-1-2

Overseas hotline：+86 4008695539-1-1-2

Service items：Change and refund of domestic/international ticket.

Sky Pearl Club

Domestic hotline：020-95539-1-6

Overseas hotline：+86 4008695539-1-6

Service items：Service for Sky pearl members

Near-by Airports:

Near-by cities:

Attractions in Shanghai:

Queries handled by China Southern Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Sky Pearl

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