China Southern Airlines Company Limited is an airline headquartered in Baiyun District, Guangzhou, Guangdong Province and is the largest airline in China. Established on 1 July 1988 following the restructuring of the CAAC Airlines that acquired and merged a number of domestic airlines, the airline became one of China’s “Big Three” airlines (alongside Air China and China Eastern Airlines), the world’s sixth-largest airline measured by passengers carried and Asia’s largest airline in fleet size, revenue, and passengers carried.
China Southern Airlines in Guangzhou, China Contact Address, Phone, Email, Fax and Website
Address: Guangzhou, China
Phone: +86-4006695539-1-#
Fax: 4006695539-1-#
Email: 95539@csair.com
website: www.csair.com/en
Check China Southern Airlines Online Check-in: www.csair.com/en/Check-in
Check China Southern Airlines Flight Status: https://www.csair.com/en/online/flight_dynamic/
Domestic ticket service
Domestic hotline: 4006695539-1-4-1
Overseas hotline: +86-4008695539-1-4-1
Service hours: 7×24
Service items: change or refund for online booked ticket, payment with the assistance of customer service, and complaint of website failure.
International ticket service
Domestic hotline: 4006695539-1-4-2
Overseas hotline: +86-4008695539-1-4-2
Service hours: 7×24
Service items: change or refund for online booked ticket, payment with the assistance of customer service, and complaint of website failure.
Vacation Booking
Domestic hotline: 4006695539-1-5
Overseas hotline: +86-4006695539-1-5
Service hours: 7×24
Service items: vacation products inquiry and booking, customer service-added payment
Hotel Booking
Domestic hotline: 4006695539-1-5
Overseas hotline: +86-4006695539-1-5
Service hours: 7×24
Service items: hotel products inquiry and booking, customer service-added payment
Complaint and recommendation
Domestic hotline: 95539-1-9
Overseas hotline: +86-4008695539
Service hours: 7×24
Email: customerservice@csair.com
China Southern Airlines Code: CSN
Parent company: China Southern Air Holding
China Southern Airlines Baggage Allowance
View China Southern Airlines Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.
China Southern Airlines Special assistance
Travel during pregnancy in China Southern Airlines
Pregnancy rules in China Southern Airlines:
- Pregnant women whose pregnancy does not exceed 32 weeks, no restriction to travel in China Southern Airlines.
- Over 32-weeks pregnant, must submit a Medical Certificate.
For more details: https://www.csair.com/en/tourguide/before_ready/special_assistance/gravida/
Types of Planes / Air craft available with China Southern Airlines
Fleet Size: 652
- Airbus A319-100
- Airbus A319neo
- Airbus A320-200
- Airbus A320neo
- Airbus A321-200
- Airbus A321neo
- Airbus A330-200
- Airbus A330-300
- Airbus A350-900
- Boeing 737-700
- Boeing 737-800
- Boeing 737 MAX 8
- Boeing 777-300ER
- Boeing 787-8
- Boeing 787-9
- Comac ARJ21-700
- Comac C919
China Southern Cargo
- Boeing 777F
Queries handled by China Southern Airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Sky Pearl Club (Frequent-flyer program).
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