The new airline was established on 19 February 2013 and its first flight was operated in February 2014. The name Ellinair is a combination of the words (Ellin – “Greek”) and “air”. The company is a member of Mouzenidis Group, and it was originally created in order to serve the high volume of tourists, mainly from Russia, who visit Greece by Mouzenidis Travel. In October 2014, Ellinair flights were incorporated in all the Global Distribution Systems (GDSs), in order to ensure accessibility to all tourist agencies. On 15 June 2015, Ellinair launched new domestic routes from Athens and Thessaloniki.
Phone : 801 100 81 82 (Calls from Greek landline), +30 2311 224 700 (From a mobile phone or international calls)
Business hours : From Monday to Sunday: 08:00 – 24:00
Call Center Working Hours: Monday to Friday: 09:00 – 16:00
Head offices
14th km Thessaloniki – N.Michaniona Road, Airport Junction, Thermi, 57001
Phone : 801 100 81 82, +30 2311 224 700
Fax : +30 2310 486 135
Email : adminellinair.com
Ellinair Official website : https://en.ellinair.com/
Types of Planes / Air craft available with Ellinair
- Airbus A319-100
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Airbus A320-200
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Boeing 737-300
Ellinair Baggage Allowance
View Ellinair Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Ellinair Special Assistance Services :
Travelling while pregnant in Ellinair :
Expectant mother can travel without a doctor’s report from 0-26th pregnancy week. Expectant mother of 27th-32nd pregnancy week, it is allowed to travel with a doctor permission (in English for international flights and either in Greek or English for domestic flights). If expectant mother is 33rd pregnancy week and more, it is not allowed to travel.
For more details visit : https://en.ellinair.com/article/pregnancy_gr
Travelling with pet in Ellinair :
For more details visit : https://en.ellinair.com/article/pets
Queries handled by Ellinair Customer care:
Schedule, eBooking, Rescheduling, Track and Trace, Charter Service Queries, Trucking service Queries, e-claims Flight Information, Missing Luggage, Delayed Flights. Pharma, pets, valuable, perishable goods and extra care shipment queries.
Is there any problem / complaint with reaching the Ellinair Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Ellinair : (click on the stars below)
Booking numbers ZYKHBA and CAQBDE.
Flights cancelled by Ellinair without reimbursing money paid on tickets (1185 Euro).
ALmost ONE year passed since then.
TWENTY MONTHS AGO you cancelled the flight I paid for AND NEVER RETURNED THE MONEY
Passenger: Sukach, Elena
EL408 CFU -VKO
EL409 VKO -CFU
Ticket no. 2415000006740
Where is my money???
Krzysztof Mazurek