Fiji Airways S/A Air Pacific Limited, trading as Fiji Airways (and formerly as Air Pacific), founded on 1947. It is the flag carrier airline of Fiji. It is based in Nadi and operates international and domestic services to 10 countries and 17 cities around the Pacific Ocean, including Oceania, the United States and Hong Kong. Fiji Airways annually transports almost two-thirds of the visitors to the country.
Fiji Airways Japan Tokyo, Address:
Air System Inc. GSA for Fiji Airways in Japan, Shimbashi Frontier Building, 7F ,3-4-5 Shimbashi ,Minato-ku,� Tokyo, 105-0004,Japan
Phone:
(+81) 3 3593 6731
Email: asipaxtyo@airsystem.jp
Working hours
Mon – Fri 09:30AM – 06:00AM
Fiji Airways Official website:https://www.fijiairways.com/
Fiji Airways Travellers with Disability / Special assistance
For any special assistance, please contact the phone number provided below. Please note that you should notify fiji airways 48 hours prior to your flight at the time of booking
Available 24 hours a day to assist you with your flight reservation requirements.
Fiji Airways worldwide flight reservations number
Calling from Fiji: +679 672 0888 or +679 330 4388
Calling from Australia: 1 800 230 150
Calling from New Zealand: 0800 800 178
Calling from the USA and Canada: 1 800 227 4446
Calling from Mainland China: 400 120 6268
Calling from Hong Kong: +852 3192 7568
Calling from Singapore: 800 852 3666
Calling from Malaysia: 1 800 81 8186
Email: reservations@fijiairways.com
For Medical treatment
If you have an enquiry or need to make a booking for Medical treatment or checks (including a return), please contact us on:
Email: medical@fijiairways.com
Tabua Club priority reservations
*For Tabua Club Members only.
Operating hours: 8am to 8pm
After hours service: 8pm to 12am and weekends
Phone: +679 3212-410
Email: service@tabuaclub.com
Fiji Airways Online Check-in: www.Fiji Airways .com/in/gb/online check-in
Note: Check-In online International flights, we welcome check-in three hours prior to flight departure time with check-in closing one hour prior to departure.
Domestic Fiji flights, we welcome your arrival at least 90 minutes prior to your flight departure time, with the Fiji Link check-in counter closing 30 minutes prior to departure.
Check Fiji Airways schedule here: www.Fiji Airways .com/in/gb/flight schedule
Check Fiji Airways flight status here: www.Fiji Airways .com/in/gb/flight status
Fiji Airways baggage services telephone contact numbers:
xl2baggagephone
Fiji Airways Baggage Allowance
View Fiji Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Fiji Airways sales offices (Fiji)
If you want to speak with one of business travel reservations staff in person, please contact
Suva Sales Office
Suva Travel Centre, BSP Life Building, Central Street, Victoria Parade, Suva
Operating hours:
Mon to Fri: 08:00 AM – 04:45 PM
Sat: 08:30 AM – 12:30 PM
Sunday and Public Holidays – Closed
Nadi Sales Office
Nadi Travel Centre, Arrival Concourse, Nadi Airport.
Operating hours:
Mon to Fri: 08:00 AM – 04:45 PM
Sat: 08:30 AM – 12:30 PM
Sunday and Public Holidays – Closed
Fiji Airways Sales Offices & Baggage Services (Lost & Found) in other countries
Contact details for sales offices in other countries
Nadi Baggage Services / Lost & Found
Email: aobaggage@ats.com.fj
Phone: +679 672 2777 ext. 2417
Mobile: +679 992 2017
Fiji Airways Customer Care & Mishandled Baggage Claim
Your feedback is important to us. Share with us your comments, compliments, and feedback to help us improve our services.
To provide feedback, comments and suggestions or to make a complaint please use this form: https://www.fijiairways.com/contact-us/online-feedback
For baggage information please click here.
Fiji Airways Baggage claim form
To submit a mishandled baggage claim for delayed, damaged or lost baggage please use the form in the above link.
Fiji Airways customer care number: +679 672 0777 (option 3)
Working hours: Monday to Friday, 8am – 5pm (FJ Time).
Email: service@fijiairways.com
Mailing address:
Customer Care Team,
Fiji Airways Limited,
Maintenance & Administration Centre,
Private Mail Bag, Nadi Airport, Fiji.
For any complaints or comments about Fiji Airways service (other than those related to safety or security which should be submitted to the Federal Aviation Administration and the Transportation Security Administration respectively), may contact the U.S. Department of Transportation Aviation Consumer Protection Division
Website: http://www.dot.gov/airconsumer/file-consumer-complaint/
By mail: Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
For Media Queries
Email: media@fijiairways.com
Freight Phone: +679 672 2694
Email: freightres@fijiairways.com
Corporate Office phone: +679 672 0777
Email: corporate@fijiairways.com
Near-by Airports:
Near-by cities:
Attractions in Japan:
Types of Planes / Air craft available with Fiji Airways
Total fleet: 9
Airbus A330
- Airbus A330-200
- Airbus A330-300
Boeing 737
- Boeing 737-700
- Boeing 737-800
Boeing 747
- Boeing 747-400
Queries handled by Fiji Airways Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Tabua club
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