Garuda Indonesia was established in 1 August 1947 as KLM Interinsulair Bedrijf, commenced operations in 26 January 1949 as Garuda Indonesian Airways which is the national airline of Indonesia. Garuda Indonesia is headquartered at Soekarno–Hatta International Airport in Tangerang, near Jakarta, Indonesia.
Garuda Indonesia Jakarta Ticket Office Address:
Gd. SOE Ministry, Jl. Merdeka Selatan No. 13
Garuda Indonesia Ticket Office telephone contact numbers:
(62-21) 2310082
Email:
Fax:
Working hours
Map
Garuda Indonesia Official website: www.garuda-indonesia.com
Garuda Indonesia Check-in
Garuda Indonesia City Check-in
Available at Garuda Indonesia Sales Office (domestic or international branch office).
Note: Check-in starts from 48 hours to 4 hours before scheduled departure time (local time).
*Flights depart from Terminal 3 Soekarno-Hatta International Airport, check-in counter is closed 45 minutes prior to scheduled departure time.
Garuda Indonesia Internet Check-in
Check-in starts from 24 hours to 4 hours before scheduled departure time (local time).
For departure city of Jakarta (CGK) with domestic destinations, the service is available from 24 hours to 2 hours before departure
Garuda Indonesia Phone Check-in
Passengers who possess a ticket can check in by telephone through the Garuda Indonesia Call Center.
Note: Check-in starts from 24 hours to 4 hours before scheduled departure time (local time).
Garuda Indonesia Mobile Check-in
Passengers can check in and make seat selection using our mobile app from 24 hours up to 4 hours before departure. Except for departure city of Jakarta (CGK) with domestic destinations. Available for domestic and international flight.
Note: Check-in starts from 24 hours and ends before scheduled departure time (local time).
Check Garuda Indonesia flight schedule here: www.garuda-indonesia.com/flightschedule
Garuda Indonesia baggage services telephone contact numbers:
(62-21) 2310082
Trace your baggage in Garuda Indonesia: Garuda Indonesia-Trace baggage
Garuda Indonesia Baggage Allowance
View Garuda Indonesia Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Garuda Indonesia Customer care / Call Center number:
0804 1 807 807 (Within Indonesia region only) or +62 21 23519999.
Near-by Airports:
Near-by cities:
Attractions in Jakarta:
Types of Planes / Air craft available with Garuda Indonesia
Total fleet: 144
- ATR 72–600
- Airbus A330–200
- Airbus A330–300
- Airbus A330–900neo
- Boeing 737–800
- Boeing 737 MAX 8
- Boeing 747–400
- Boeing 777–300ER
- Bombardier CRJ1000 NextGen
Queries handled by Garuda Indonesia Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, GarudaMiles
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