Gol Linhas Aéreas Inteligentes S.A (“Gol Intelligent Airlines S.A.” also known as VRG Linhas Aéreas S/A) is a Brazilian low-cost airline based in Rio de Janeiro, Brazil. Gol operates a growing domestic and international scheduled network. Its main hubs are São Paulo–Guarulhos International Airport, Rio de Janeiro–Galeão International Airport and Tancredo Neves International Airport near Belo Horizonte.
The airline was established in 2000 and started operations on January 15, 2001 with a flight from Brasília to São Paulo.
GOL Intelligent Airlines contact Address, Phone, Working hours and Website
Address : Rio de Janeiro, State of Rio de Janeiro, Brazil
Phone : 0300 115 2121
Working hours: Service from Monday to Saturday from 06:00 to 22:00 (Brasilia time). Local call cost + taxes.
Abroad
Phone : +55 11 5504 4410
Working hours: Service from Monday to Saturday from 06:00 to 22:00 (Brasilia time). International call cost.
| Country | Center | Phone |
| USA / Canada | Sales / Customer Service Center | 1 855 862 9190 |
| Colombia | Sales / Customer Service Center | 01 8000 11 1788 |
| Costa Rica | Sales / Customer Service Center | 8000 12 1855 |
| Mexico | Sales / Customer Service Center | 01 800 282 2706 |
| Peru | Sales / Customer Service Center | 0800 55671 |
| Puerto Rico | Sales / Customer Service Center | 1 855 276 0033 |
| Venezuela | Sales / Customer Service Center | 0800 188 2744 |
Working hours: Monday to Saturday from 08:00 to 22:00 (Brasília time).
| Smiles Service Center | Diamond and Gold Customers | Smiles and Silver Customers |
| Exclusively for questions, cancellations, alterations or complaints about flights that were issued with miles on the Smiles website. |
Phone : 0300 115 7007 | Phone : 0300 115 7001 |
| Working hours: 24-hour service. Local call cost + taxes. | Working hours: Service from 6 am to midnight, daily except holidays. Local call cost + taxes. |
GOL Intelligent Airlines Official website: www.voegol.com.br/en
Check GOL Intelligent Airlines Online check-in: www.voegol.com.br/check-in
Note:
- Domestic and international flights: check-in available from 48 hours to 1 hour before the flight
- Flights to the United States operated by GOL: check-in available from 24 hours until 1 hour before the flight.
Types of Planes / Air craft available with GOL Intelligent Airlines
Fleet size: 132
- Boeing 737-700
- Boeing 737-800
- Boeing 737 MAX 8
- VA-X4
GOL Intelligent Airlines Baggage Allowance
View GOL Intelligent Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Special Assistance
Traveling while Pregnant in GOL Intelligent Airlines
Simple pregnancy
| GESTATION PERIOD | UP TO 27 WEEKS | FROM 28 TO 35 WEEKS | FROM 36 TO 37 WEEKS | 38 WEEKS OR MORE |
|---|---|---|---|---|
| Medical certificate | Not necessary | It is necessary to present the document valid for 30 days | It is necessary to present the declaration of responsibility signed by the doctor and the pregnant woman | It is necessary to present the declaration of responsibility signed by the doctor and the pregnant woman |
| liability statement | Not necessary | Not necessary | It is necessary to present the declaration of responsibility signed by the doctor and the pregnant woman | It is necessary to present the declaration of responsibility signed by the doctor and the pregnant woman |
For more details, visit here
Queries handled by GOL Intelligent Airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Smiles
Is there any problem / complaint with reaching the GOL Intelligent Airlines Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the GOL Intelligent Airlines : (click on the stars below)
Please how can I get an Ok to board from Brazil to Suriname I have my Suriname visa already
do i need visa transit if i change airlines in sao baolo because change from airline etheopian airlines to gol airlines