How to change mistakes in your name, flight date and refund ticket in Chengdu Airlines?


How to change flight date / postpone / cancel the booked flight in Chengdu Airlines?

Change / reschedule your travel date in Chengdu Airlines:

Here are the procedure to do online. You can also contact the travel agent to change your flight date

  1. Visit https://www.cdal.com.cn/stdair/airline/eu/homepage
  2. Click ā€˜Log Inā€™ or ā€˜Sign Inā€™ button at the top right corner of the web page.
  3. Enter your Chengdu Airlines login credentials.
  4. Click ā€˜Log Inā€™ button.
  5. Enter Booking reference.
  6. Enter first/middle/last name, family name, verification code.
  7. Select the date you want to reschedule
  8. Confirm the submission.

 

How to get refund from Chengdu Airlines for unused / partially used flight tickets?

By online

  1. Visit https://www.cdal.com.cn/stdair/airline/eu/homepage
  2. Go to “Order management”
  3. Select “Rescheduleļ½œRefund”
  4. Enter “User name/Email name/Phone number” & Password.
  5. Click “Log in”.

Through Chengdu Airlines Call Centre

  • You can contact Chengdu Airlines reservation center for refund application.
  • Your request will be processed manually by the Chengdu Airlines customer service person.

Through travel agent

  • If you have booked a Chengdu Airlines flight ticket through any travel agent, please contact them for a refund.

Chengdu Airlines Office

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Chengdu Airlines Baggage Allowance

View Chengdu Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

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