How to change flight date / postpone / cancel the booked flight in Finnair Airline?
Change / reschedule your travel date in Finnair:
Here are the procedure to do online. You can also contact the travel agent to change your flight date
- Visit https://www.finnair.com/en/manage
- Go to “Manage”
- Enter the booking reference and family name
- Click “Search”
- Select the date you want to reschedule
- Confirm the submission.
How to get refund from Finnair airlines for unused / partially used flight tickets?
By online
- Visit https://www.finnair.com/en/customer-care
- Go to “My Bookings” and Click ‘request a refund’ under Flight details
- Enter the required details and make the payment if applicable.
- Enter Finnair ticket number, Booking code & Passenger details.
- Click “Submit”.
Through Finnair Call Centre
- You can contact Finnair Customer service: 1800 102 1233
- For any customers feedback and claims: SL/403, 01053 Finnair, Finland
- Your request will be processed manually by the Finnair customer service person.
For Finnair flight tickets buying/changing or travel extras, timetables, prices, and product enquiries:
Phone: +358 300 871 160 (€1.70/answered call + local network charge)
Opening Time: In Finnish and Swedish: Mon–Fri 7 a.m.–6 p.m., Sat–Sun 8 a.m.–4 p.m. (Finnish time)
In English: 24h
For Finnair Plus program booking or changing award flight tickets, upgrades with Finnair Plus points, and Finnair Plus program enquiries:
Phone: +358 300871161 (€1.70/answered call + local network charge)
Opening Time: Mon–Fri 8 a.m.–6 p.m.
NOTE: There is also a local network fee that is charged by minute during the waiting time and during the call.
Through travel agent
- If you have booked a Finnair flight ticket through any travel agent, please contact them for a refund.
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