How to change flight date / postpone / cancel the booked flight in Lao Airlines?
Change / reschedule your travel date in Lao Airlines:
Here are the procedure to do online for Online Check-in, Change or cancel your trip. You can also contact the travel agent to change your flight date.
- Visit https://laoairlines.com/en/
- Select International or Domestic and Return Trip or one way.
- Select your departure and arrival airport
- Select the departure date
- Enter the number of passenger
- Enter the promotional code (Credit voucher cod)
- Click “Search”
How to get refund from Lao Airlines for unused / partially used flight tickets?
- To cancel your flight reservation, send your request the email address below onlinebooking@laoairlines.com or vtersqv@laoairlines.com
- The cancellation charges applicable will depend on the fare rule of your booking class.
- The refund for your ticket will be processed within two weeks or a month through your credit card not Cash. it depends on your issuing bank policy.
Flight Reservation Changes
- Change reservation: The applicable charges will depend on the fare rule (please contact by formal email).
- Reroute: Not permitted.
- Name change: Not permitted.
- Upgrade: Not permitted.
- Ticket Endorsement: Valid on QV operated flights only/non endo/penalty applies.
Lao Airlines Offices Worldwide
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Lao Airlines Baggage Allowance
View Lao Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
Lao Airlines Customer Care Support
Check the above link to know the Lao Airlines customer care phone number, email etc.