Lucky Air is a low cost carrier based in the Kunming, Yunnan, China. The airline operates scheduled services from Dali to Kunming and Xishuangbanna, with plans to expand to other areas of China. Its main base is Kunming Changshui International Airport. The airline was established in 2004.
Queries handled by Lucky Air Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Fortune Wings Club
View Lucky Air Ticket Offices in Various cities and towns
| Country | City | Address | Ticket office name |
|---|---|---|---|
| China | Beijing | Island F, Island F, Terminal T2, Beijing Capital Airport (from May 3) | Fortune Wings Member Area Counter |
| China | Beijing (domestic) | Beijing Capital Airport T2 Terminal 12, counters 3 to 6 (from May 3) | Capital Airport Ticket Office (Domestic) |
| China | Beijing (international) | Counter 58 and 59 on the 2nd floor of Terminal T2 of Beijing Capital Airport (opposite to Gate 4 of the International Departure Hall) | Capital Airport Ticket Office (International) |
| China | Beijing Ticket Office | Chaoyang District, Beijing Xiaoyun Jia 26 Hao HNA Building 11 layer | Hainan Airlines Building Ticket Office |
| China | Changchun | Island D, Departure Hall, Terminal T2, Changchun Longjia International Airport (opposite to Exit 10) | Longjia Airport Ticket Office |
| China | Changsha | Counter 215 on the right side of Gate 3, Domestic Departure Hall, T2 | Huanghua Airport Ticket Office |
| China | Chengdu | Hainan Airlines Ticket Office, No. 81C Ticket Counter, Terminal T2, Shuangliu International Airport | Shuangliu Airport Ticket Office |
| China | Chongqing | 3G Island opposite to Gate 4 of the Departure Hall on the 4th Floor of Terminal T3 of Chongqing Jiangbei Airport | Jiangbei Airport Ticket Office |
| China | Dalian | Next to Gate 14 on the second floor of Zhoushuizi International Airport, 96 Yingke Road, Ganjingzi District | Zhoushuizi Airport Ticket Office |
| China | Guangzhou | Counter M15-M16, Departure Hall, Terminal T1, Guangzhou New Baiyun International Airport | New Baiyun Airport Ticket Office |
| China | Guangzhou Ticket Office | Room 1207, HNA Building, No. 8 Linhe Middle Road, Tianhe District, Guangzhou | City ticket office |
| China | Guilin | Counter 6, Island A, Departure Hall, 3rd Floor, Terminal T2, Guilin Liangjiang International Airport | Liangjiang Airport Ticket Counter |
| China | Guiyang | Guiyang Airport T2 Terminal D Island Counter | Longdongbao Airport Ticket Office |
| China | Haikou | Haikou Meilan International Airport T1 Terminal 4 Hainan Airlines Ticket Office | Meilan Airport T1 ticket replacement counter |
| China | Haikou Ticket Counter | Haikou Meilan International Airport T2 Terminal C Island Hainan Airlines Ticket Office | Meilan Airport T2 Ticket Counter |
| China | Haikou Ticket Office | Ticket Office on the 1st Floor of HNA Building, No. 7 Guoxing Avenue | HNA Building Ticket Office |
| China | Hangzhou | Near Gate 13 of Terminal T3, Departure Hall, Hangzhou Xiaoshan International Airport | Xiaoshan Airport Ticket Office |
| China | Harbin | Counter 2, Island B, Terminal T2, Harbin Taiping International Airport, Heilongjiang Province | Taiping Airport Ticket Office |
| China | Hefei | Island T, Departure Hall, 2nd Floor, Hefei Xinqiao International Airport | Shimbashi Airport Ticket Office |
| China | Jinan | No. 10 counter on the left side of Gate 5 and 6 on the second floor of the new terminal of Jinan International Airport (Departure Hall) | Yaoqiang Airport Ticket Office |
| China | Kashgar | Gate 5, Kashi Airport Terminal Building, 473 Airport Road, Kashgar City, Xinjiang | Kashgar Airport Ticket Office |
| China | Lanzhou | Lanzhou Zhongchuan Airport T1 Terminal, 2nd Floor, Departure Floor, on the right hand side of Gate 2 | Zhongchuan Airport Ticket Office |
| China | Nanchang | Hainan Airlines Counter, Air Ticketing Area, Nanchang Airport | Changbei Airport Ticket Office |
| China | Nanjing | Island H, Departure Hall, T1, Nanjing Lukou Airport (inside Gate 3) from 0:00 on July 30, 2020 | Lukou Airport Ticket Office |
| China | Ningbo | Hainan Airlines Counter on the Departure Floor on the 3rd Floor of Terminal T2 of Ningbo Lishe International Airport ( on the left hand side of Gate 27 ) | Lishe Airport Ticket Office |
| China | Qingdao | Opposite to Gate 3 of the Departure Hall on the second floor of Qingdao Liuting International Airport | Liuting Airport Ticket Office |
| China | Sanya | Gate 2, Area A, Departure Hall, Sanya Phoenix International Airport | Phoenix Airport Ticket Office |
| China | Shanghai | Counter 310, opposite to Gate 5, Departure Hall, 3rd Floor, Hongqiao Airport Terminal 2 | Hongqiao Airport Ticket Office |
| China | Shanghai Ticket Office | Island K, Gate 28, Departure Hall, 3rd Floor, Terminal 2, Shanghai Pudong Airport | Pudong Airport Ticket Office |
| China | Shenyang | Counters C5-C6 at the end of C check-in island in T3 terminal | Airport waiting counter |
| China | Shenzhen | Room 1702, Block A, Kingkey 100 Building, 5016 Shennan East Road, Luohu District, Shenzhen | City ticket office |
| China | Shenzhen Ticket Office | Island C, Departure Hall, 4th Floor, Terminal T3, Shenzhen Baoan Airport | Baoan Airport Ticket Office |
| China | Taiyuan | Hainan Airlines Ticket Office on the right side of Gate 1, 2nd Floor, T1 Terminal Building, Taiyuan Wusu Airport, No. 199 Taiyu Road | Wusu Airport Waiting Ticket Counter |
| China | Taiyuan Ticket Office | 10th Floor, Shengtang Building, 36 Fuxi Street, Taiyuan City | City ticket office |
| China | Urumqi | Urumqi Diwopu International Airport T2 Terminal Departure Hall (HU/UQ) | Diwopu Airport T2 Waiting Ticket Counter |
| China | Urumqi Ticket Counter | In the Departure Hall of Terminal T1 of Diwopu International Airport, Lumuqi City (GS/8L/JD/9H) | Diwopu Airport T1 Waiting Ticket Counter |
| China | Urumqi Ticket Office | 1st Floor, No.258, Cyberport Building, High-tech Zone, No. 5 Diamond City, Beijing South Road, Urumqi | Beijing Road Ticket Office |
| China | Wenzhou | Hainan Airlines Ticket Office , Gate 1 , Domestic Departure Hall , T2 Terminal, Wenzhou Longwan International Airport | Longwan Airport Ticket Office |
| China | Wuhan | Hainan Airlines Counter, Counter 11 , Island E , Departure Hall, 4th Floor, Terminal T3, Wuhan Tianhe International Airport | Tianhe Airport Counter |
| China | Xiamen | Counter No. 6, Terminal T4, Xiamen Gaoqi International Airport, Gaoqi South 8th Road, Huli District, Xiamen | Gaoqi Airport Ticket Office |
| China | Xian | Xi'an Xianyang International Airport, Terminal 3 Departure Hall, next to the check-in area, Gate 322 | Xianyang Airport T3 Waiting Ticket Counter |
| China | Xian Ticket Office | 5th Floor, Huangcheng Building, No.258 Dongxin Street, Xi'an (The elevator next to the Industrial Bank goes directly to the 3rd floor) | Downtown Ticket Office |
| China | Xian Ticket Counter | Opposite to check-in area C, Departure Hall, Terminal 2 of Xian Xianyang International Airport (between Gate 221 and Gate 222) | Xianyang Airport T2 Waiting Ticket Counter |
| China | Yinchuan | Hainan Airlines Ticket Office, South of Gate 4, Departure Floor, T3 Terminal Building, S3 Hedong Airport, Lingwu City, Yinchuan City | Hedong Airport Ticket Office |
| China | Zhengzhou | Counters EF-6 and EF-7, 4th Floor, Departure Hall, Terminal T2, Zhengzhou Xinzheng International Airport | Xinzheng Airport Ticket Office |
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