Qantas:
Qantas was established in 16 November 1920 by Winton, Queensland, Australia and commenced operations on March 1921.
Qantas Airways Limited is the Australia’s flag carrier airline. According to the fleet size, international flights and international destinations Qantas is considered as the largest airline and is the 3 rd oldest airline in the world after KLM and Avianca. The airline is based in the Sydney suburb of Mascot with its main hub at Sydney Airport.
Qantas Jakarta Sales Office Office Address:
PT Holiday Tours & Travel
PT. JAS Warehouse Export Bldg
Building 530 Cargo Area, Airline office
Soekarno Hatta International Airport
Jakarta 19101 Indonesia
Qantas Reservation office telephone contact numbers:
Email:
Fax:
Working hours
Weekdays Weekends Holidays
Handling Agent 0600-2400 0600-2400 closed
Customs 0800-1600 closed closed
Quarantine 0800-1600 closed closed
Map
Official website: http://www.qantas.com/
Qantas Online Check-in: www.qantas.com/online check-in
Note: Online Check in begins 48 hours before departure, and up until 30 minutes before departure for domestic flights and 90 minutes for international flights.
Qantas Mobile Check-in: www.qantas.com/mobile check-in
*Flights within Australia only and currently not available for international travel.
*Check in on your mobile from 24 hours up until 30 minutes before your flight leaves.
Qantas Auto Check-in: www.qantas.com/auto check-in
*Flights within Australia only and currently not available for international travel.
Check qantas flight status here: www.qantas.com/flightstatus
Qantas baggage services telephone contact numbers:
If your question is still not answered, contact Baggage Services within Australia on 1300 306 980 between 7am and 9pm AEDT, 7 days per week or if you are overseas please contact the local Qantas ground handler at your arrival port.
Qantas Baggage Allowance
View Qantas Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Baggage Delayed / Damaged | lost and found:Baggage Delayed / Damaged- Qantas
Near-by Airports:
Near-by cities:
Attractions in Jakarta:
Types of Planes / Air craft available with Qantas
Total fleet: 118
- Airbus A330-200
- Airbus A330-300
- Airbus A380-800
- Boeing 737–800
- Boeing 747-400
- Boeing 747-400ER
- Boeing 787–9
Queries handled by Qantas Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Qantas Frequent Flyer
Is there any problem / complaint with reaching the Qantas Jakarta Sales Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Qantas Jakarta Sales Office in Indonesia: (click on the stars below)
Hello Djakarta office, on 22 march 2018 I booked a flight from Denpasar to Sydney QF44 for 27 may 2018.
Due to changes in our planning I had to cancel this flight on 26 march 2018. I did so by telephone to the head office.
Short after the telephone message I got an E-mail from Mr or Mrs Tylin de Kock that there was a penalty of IDR 1.370.000,- per ticket.
It should take 28 working days until the refund of IDR 6.905.400,- would be returned to my creditcard.
After a lot of telephonecalls and a complain E-mail to the headoffice ther have passed 60 working days and still nothing has happened !!
I urgent request you to return the money as soon as possible because this is a bad advertisement for Qantas.
Hope to hear soon from you and have my money back !
Greetings Wicher Smit.
We have bee trying to cancel flights since Tues 17th 2020 due to Corona virus concerns
The flight was booked through Trip Monster – so we tried cancelling with them, but they said cancel with you, and you said cancel with them. No one has got back to us and no one has answered our repeated phone calls.
Our booking number is RURPFP
Please note that we have tried everything to cancel and expect a full reimbursement.
My email is charliehillsmith@gmail.com – mobile +6282145790956
Thank you
I have a ticket for flight from Jakarta to Sydney on 7 August 2020 with booking ref : OH4JFA and ticket number 0812305345844, ( flight number : QF 42) and return to Jakarta on 23 August 2020 ( Flight number :QF41) , Since Australia still restricted for flight from Jakarta to all visitor from Indonesia , I think this ticket will not available used for it. so can I refund the ticket or reschedule for February 2021?, what is your suggestion, the best solution for me?, thank you.
Regard
Stephanus Djoko Satriyo ( HP 0813 110 100 22) and email : stephanus_satriyo@yahoo.com
your suggestion will be appreciated, thank you
I have been trying to contact qantas Jakarta office regarding a refund of a Bali- Sydney flight which was cancelled due to Covid19 in May. The numbers provided by the Australian office are either “incorrect number” or the office is closed. a full refund has been requested by the Australian office. Please advise on how to contact you to organise this refund.