Last updated on: 10/7/2021
Saudia (Saudi Arabian Airlines) was established in 1945 which is the Saudi Arabia’s flag carrier airline. Saudia (Saudi Airlines) has its head quarter in Jeddah-King Abdulaziz International Airport (JED).. Saudia (Saudi Airlines) serves upto 120 destinations in the Middle East, Africa, Asia, Europe and North America. Saudia is a member of the Arab Air Carriers Organization.
Saudia (Saudi Airlines) AMMAN Reservation Office Address: Jerusalem Express Travel ( Jet) , King Hussien Street
Saudia (Saudi Airlines) Reservation Office telephone contact numbers: +96265777766
Email: NA
Fax: 06 4651125
Working hours
Map
Saudia (Saudi Airlines) Official website: https://www.saudiairlines.com
Saudia (Saudi Airlines) Online Check-in: https://www.saudiairlines.com/online check-in
Check Saudia (Saudi Airlines) flight schedule here: www.saudiairlines.com/flightschedule
Saudia (Saudi Airlines) baggage services telephone contact numbers: +96265777766
Saudia (Saudi Airlines) Baggage Allowance
View Saudia (Saudi Airlines) Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
Saudia (Saudi Airlines) Baggage Trace:
Trace your baggage at Saudia (Saudi Airlines)
Saudia (Saudi Airlines) Baggage Claim form
http://www.saudiairlines.com/baggage-claim
Alfursan Call Center
Address: Saudia, PO Box 24724, Jeddah 21446, Saudi Arabia
Fax: +966 14847 9480
Call within KSA: 920022222
Call Outside KSA (Alfursan Queries): +966 14847 9797
Outside KSA (Reward Tickets): +966 12686 1010
Website: https://www.saudia.com/loyalty-program
List of Saudia (Saudi Airlines) Offices Worldwide
Types of Planes / Air craft available with Saudia (Saudi Airlines)
Total fleet: 174
- Airbus A319-100
- Airbus A320-200
- Airbus A321-200
- Airbus A330-200
- Airbus A330-300
- Boeing 747-400
- Boeing 777-200ER
- Boeing 777-300ER
- Boeing 787-9
- Embraer ERJ-170
- Boeing 747-400BDSF (Cargo Fleet)
- Boeing 747-400F (Cargo Fleet)
- Boeing 747-400ERF (Cargo Fleet)
- Boeing 747-8F (Cargo Fleet)
- Boeing 777F (Cargo Fleet)
- Airbus A319-100 (Saudia Albayraq)
Queries handled by Saudia (Saudi Airlines) airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Al Fursan Loyalty
Is there any problem / complaint with reaching the Saudia (Saudi Airlines) AMMAN Reservation Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Saudia (Saudi Airlines) AMMAN Reservation Office in JORDAN: (click on the stars below)
Sir,
I already book my ticket through your Saudi Airline, but not able to check my e-ticket reference your web-site. All showing error.
Kindly fwd my e-ticket and baggage details to my e-mail id.
ref: e-ticket no.: 0655747030019 / 11.01.18 (AMM TO MAA) – 17.02.2017 (MAA TO AMM)
Expecting your reply.. ( please note your working web-site details also)
Thanking you,
yours
G. Amaran.
Please note that my previous complaint was sent to cr@saudia.com on 8 May 2018 with several reminder following emails but sadly no response was received from Saudia.
Good day,
I am Dr. Rabia Ajam. I was travelling with Saudia Airlines on business class to Toronto, Canada from Amman, Jordan on flights SV 636 & SV 61, arriving Toronto on 23 April 2018 along with my daughter Jude Nuqul; reference number MFRAXM.
The trip to Jeddah was fine. The wait in Jeddah airport was acceptable despite the overcrowded lounge where there was only a single chair available that I had to share with my daughter. Leaving Jeddah, the flight was delayed for 1.5 hours with all passengers on board.
Upon arriving in Toronto, and to my surprise, I was called to the counter and informed that 2 out of our 3 pieces of luggage did not arrive. I was asked to fill a form, which I did NOT receive a copy of, leaving me with no claim number. I only had my luggage tags as reference. I was given a phone number to call for inquiry, and no date of possible luggage arrival was given. No assistance was offered by your airline whether temporary toiletries and change of clothing or monetary compensation as customary with other carriers.
Sadly, and to my extreme frustration, all numbers available for Saudia in Toronto, including the number provided at the counter initially, were directed to voicemail where I left 2-3 messages daily for the following 8 days. But no one gave me the courtesy of replying with any feedback. Finally, on Saturday 28 April, one number answered but the person had no information to give other than that luggage will eventually arrive, date and time yet unknown!!!!!!
For 8 days, my daughter and I were left with no personal items, since the arriving suitcase had summer clothing belonging to my son who is studying in Toronto. We had to purchase every single item needed, be it clothing, toiletries, shoes, coats….. That added an extra financial burden which was not prepared or accounted for.
Finally, and after 8 days of dismay and hardship, on Monday 30 April at 11:30 pm the 2 pieces of luggage were delivered to my hotel without even an apology or explanation. Ironically, we only had 3 days left in our vacation as we were flying back on Friday 4 May 2018.
This was my first and probably last experience with Saudia. If this is the way business class travelers are treated, I pity economy passengers. The lack of respect, consideration, assistance and service was overwhelming.
Waiting to hear from your end in regards to appropriate compensation for the above shortcomings and lack of professionalism.
Regards,
Rabia Ajam Nuqul
P.S. Phone numbers tried: 905 694 1736, 905 612 2244, 905 612 2255, 905 612 2256