Shipping your Pets via Emirates SkyCargo? How to import / export the pets? Procedure and documents required?


Procedure to Import or Export Pets via Emirates SkyCargo

  • Pets are allowed to travel with Emirates SkyCargo with special care
  • All the pets will be shipped according to the International Air Transport Association’s Live Animal Regulations (IATA LAR)
  • Pets will be given proper care and food as per the customer requirements.
  • A 24-hour emergency contact number must always be shown on the animalā€™s travel container.

Procedure and documents required to ship the live animals (Cats and dogs) through Emirates SkyCargo

    • Visit https://www.skycargo.com/
    • Mention the details of the pets and the container requirements
    • Specify the Origin & Destination clearly.
    • Choose the special service mentioned below (Emirates pets / Emirates Pets Plus).
    • Mention full details of your pet
      – cage details (with pictures)
      – medical and veterinary reports
      – vaccination certificates
      – confirmation from the destination-airport for an ā€˜OK to forwardā€™
    • Download and sign the Customer Acknowledgment Form to attach with every shipment
    • Attach the required document such as
      • Dedicated form for acceptance and authorisation
      • Medical and/or veterinary health certificates
      • Fit to fly statements
      • Micro chip

For further enquiries, fill the form here. The below are the steps to fill in the form.

  1. Enter the name, email, phone number
  2. Enter the type, age and the breed of animal
  3. Enter the expected travel date
  4. Enter the origin and destination airport
  5. There is an option to check if the owner is travelling on the same flight. If yes, enable the check box
  6. You can choose the delivery service as airport to airport or door to door.

There are 2 services available such as Emirates Pets and Emirates Pet Plus service.

Emirates Pets service:

Services available with Emirates Pets

At origin

  • All-inclusive airfreight
  • Vet support/assistance at Animal Care area in Dubai

Emirates Pet Plus service:

Services available with Emirates Pet Plus

At origin

  • All-inclusive airfreight
  • Collection from home
  • Local travel documents, including import/export permits and veterinary certificates
  • Vet support/assistance at Animal Care area in Dubai
  • Boarding (if required)
  • Kennels (if required)
  • Pet cleaning/grooming (if required)
  • Kennel cleaning (if required)

At destination

  • Import customs clearance, local authority registration
  • Boarding (if required)
  • Delivery to selected end-destination

Emirates SkyCargo Customer care

For more details, contact the local Emirates SkyCargo office and email

Email: skycargodxbcc@emirates.com

Website: https://www.skycargo.com/

List of Emirates SkyCargo office worldwide

Fetures of Emirates SkyCargo Airline:

  • Separate transit area in Dubai
  • Dedicated teams for reviewing and approving the pet details: full details of your pet
    – cage details (with pictures)
    – medical and veterinary reports
    – vaccination certificates
    – confirmation from the destination-airport for an ā€˜OK to forwardā€™
  • IATA LAR trained staff across the network
  • Veterinary Services available in Dubai 24/7, 365 days a year

List of Dogs not allowed to transport on Emirates SkyCargo

The following breeds of dogs and any of their crosses are not allowed for carriage on Emirates SkyCargo.

Affenpincher Bulldog (all types) Dogo Argentino Lowchen Pug (all types)
American Cocker Spaniel Bullmastiff Dogue de Bordeaux Neapolitan Mastiff Shar-Pei
Boston Terrier Cavalier King Charles Spaniel Japanese Chin Newfoundland Shih Tzu
Boxer Chihuahua (apple headed) King Charles Spaniel Pekingese Staffordshire Bull Terrier
Brussels Griffon Chow Chow Lhasa Apso Pit Bull Terrier Tibetan Spaniel

List of Cats not allowed to transport on Emirates SkyCargo

The following breeds of cats and any of their crosses are not allowed for carriage on Emirates SkyCargo.

British Shorthair Himalayan
Burmese Persian
Exotic Fold (Foldex) Scottish Fold
Exotic Shorthair Selkirk Rex

List of Breeds restricted by UAE

The following breeds are not transported into UAE. You can transport to any other destination with the approved license and certificate

  • Mastiff Dogs (Fila Braziliano / Brazilian Mastiff, Dogo Argentino / Argentinian Mastiff, any Mastiff or hybrid)
  • Tosa (Japanese Tosa or hybrid)
  • Rottweiler breeds or hybrid
  • Doberman Pinschers / Doberman
  • Canario presa
  • Karabash (aka Kangal)
  • Caucasian Ovcharka
  • Any mixed breed of the breeds of dog mentioned above, or hybrids

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