Smartwings Customer Care Phone number | Email


Smartwings, a.s. is a low-cost leisure Czech airline, with its head office on the property of VĆ”clav Havel Airport Prague in Ruzyně, 6th district, Prague. It is the biggest airline in the Czech Republic and it operates scheduled and chartered flights, mainly to leisure destinations, and also wet and dry leases its aircraft to other airlines.
Smartwings was founded in 1997 originally under the name Travel Service and focused on operating charter flights mainly for Czech tour operators.

Smartwings Official website: www.smartwings.com

Check Smartwings Online Check-in : www.smartwings.com/online-check-in

Note: Online check-in opens 30 hours before scheduled departure (18 hours for flights from/to Canary Islands) and closes 60 minutes before scheduled departure.

Smartwings Airline Flight Schedule: https://www.smartwings.com/en/flight-schedule

Types of Planes / Air craft available with Smartwings

Fleet Size : 35

  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737-900ER
  • Boeing 737 MAX 8

Smartwings Customer Care Support

Phone:Ā  +420 284 000 611
Phone:Ā  +420 284 000 612

Smartwings Baggage Allowance

Smartwings Baggage

View Smartwings Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Special Assistance in Smartwings

Traveling while Pregnant Women in Smartwings

  • Up to the 28th week of pregnancy without any requirement for medical clearance.
  • Upto 34th week of pregnancy, a medical certificate will be required to state the stage of pregnancy.
  • Download Smartwings MEDIF form.

For more details: https://www.smartwings.com/zdravotni-omezeni/

How to change name / flight date / cancel and refund Smartwings ticket?

Check the procedure to change / reschedule / cancel your Smartwings details (name / date), get refund…

List of Smartwings Offices

Click the above link to view Smartwings offices Phone number, Address, Working hours and Customer Care Contact Numbers Worldwide.

Smartwings Social Media Contacts

Queries handled by Smartwings Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class.

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