South African Airways (SAA) was established in 1934. It is the flag carrier and largest airline of South Africa, with headquarters in Airways Park on the grounds of OR Tambo International Airport in Kempton Park, Ekurhuleni, Gauteng.The airline flies to 56 destinations worldwide, in partnership with SA Express, SA Airlink and its low cost carrier, Mango, within South Africa and across the continent, and nine intercontinental routes from its Johannesburg hub at OR Tambo International Airport.
Verified & Updated on: 26/07/21
South African Airways London England, UK Address:
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Customer care (post travel only)
For more information about our complaints procedure, please click here.
Phone:
+44 (0) 20 8576 5505 option 2
Fax: +44 (0) 20 8576 5526
Email: saaukqueries@flysaa.com (only to be used for post travel feedback and claims)
Working hours
Mon – Fri 09:00 – 17:30. Closed public holidays.
South African Airways Official website: https://www.flysaa.com/
South African Airways Online Check-in: https://www.flysaa.com/manage-fly/manage/check-in
Note: Online Check in begins 24 hours before departure, and up until 90 minutes before your flight’s scheduled departure time.
South African Airways Check-in timing https://www.flysaa.com/manage-fly/manage/check-in
Check South African Airways flight schedule here: https://www.flysaa.com/plan-book/travel-information/flight-schedules
Check South African Airways flight status here: https://www.flysaa.com/manage-fly/manage/flight-status
South African Airways baggage services telephone contact numbers:
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South African Airways Baggage Allowance
View South African Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Types of Planes / Air craft available with South African Airways
Total fleet: 12
- Airbus A319-100
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
Queries handled by South African Airways Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Voyager
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