SriLankan Airlines Cargo Office Srilanka contacts, How to track the shipment? 1

SriLankan Airlines was established in 1947 and commenced operations on 1 September 1979 which is the flag carrier of Sri Lanka. SriLankan Airlines headquartered in Colombo 01, Sri Lanka

SriLankan Airlines Cargo Office in Srilanka Phone number, Address, Email, Working hours, Google map location

SriLankan Airlines Sri Lanka Cargo Office Address: WRPV+GGF, Sir Baron Jayathilake Avenue, Colombo, Sri Lanka

SriLankan Airlines Cargo Office telephone contact numbers: +94197333259

Map: View location here

Customer Support Unit

Telephone: +94 1973 33344

Fax: +94 197335268

Email: customersupportunit@srilankan.com

Working hours: 24 hours

SriLankan Airlines Official website: www.srilankancargo.com

SriLankan Airlines Check-in

SriLankan Airlines online Check-in: www.srilankan.com/online-check-in

Note: Check-in starts from 24hours to 2 hours before scheduled departure time (local time).

Check SriLankan Airlines flight schedule here: www.srilankan.com/flightschedule

Check SriLankan Airlines flight status here: www.srilankan.com/flightstatus

SriLankan Airlines Baggage Allowance

View SriLankan Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Airport Facilities

• Warehouse Space
• Cold Storage
• Animal Holding Room
• Radio Active Room
• Valuable Cargo Storage
• Vulnerable Cargo Storage

Product Categories

• Freshness Class
• Wellness Class
• Guardian Class
• Precious Class
• ULX
• Bag-lt

Exports / Imports

For Exports Required Documents

• AWB number
• Shipper’s/agent’s name
• Shipper’s/agent’s contact number
• Number of pieces and weight
• Dimension and volume of the package/s

For Imports Required Documents

• Original Airway bill
• Freight Arrival Notice issued by SriLankan cargo
• Bank endorsement when consignment addressed to the Bank
• Invoice
• Packing list
• Any regulatory approvals-import permit etc.

Regulatory Approvals

• Sri Lanka Customs – http://www.customs.gov.lk
• Animal Quarantine Department – http://www.daph.gov.lk
• Plant Quarantine Department – https://www.doa.gov.lk
• Atomic Energy Regulatory Council for Radioactive shipments – http://www.aerc.gov.lk
• Civil Aviation Authority of Sri Lanka for class 1 Dangerous Goods, Weapons including Sport guns – http://www.caa.lk/

Note: The final authority is granted by Sri Lanka Customs for exportation of any cargo from Sri Lanka to other countries on any airline.

How to track your goods / parcel / shipment in SriLankan Cargo?

1. Visit https://www.srilankancargo.com/home
2. Enter Airway bill / confirmation number and search to track in SriLankan Airlines Cargo

Types of Planes / Air craft available with SriLankan Airlines

Total fleet: 20

• Airbus A320
• Airbus A321
• Airbus A330

Queries handled by SriLankan Airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, FlySmiles

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