Vietnam Airlines is the flag carrier of Vietnam. The airline was founded in 1956 and later established as a state-owned enterprise in April 1989. Vietnam Airlines is headquartered in Long Bin District, Hanoi, with hubs at Noi Bai International Airport and Tan Son Nhat International Airport.
Vietnam Airlines Reservations And Ticketing Office in Bangkok, Thailand Contact Address, Phone, Email, Fax, Working hours and Website
Reservation & Ticketing, Lotusmile, Lotusmiles Contact Center, Support For Tickets Purchased On The Website And Other Services, Support For Vnaholidays
Address:
Phone: Reservation & Ticketing
Tel:(+ 66) 26554137 – 40, Lotusmile Tel: (+ 66) 26554137 – 40, Lotusmiles Contact Center Call Within Vietnam: 1900 1800 Call From Foreign Countries To Vietnam: +84 24 38320320 , Support For Tickets Purchased On The Website And Other Services: Call Within Vietnam: 1900 1100 Call From Foreign Countries To Vietnam: +84 24 38320320, Support For Vnaholidays Call Within Vietnam: 1900 1100 Call From Foreign Countries To Vietnam: +84 24 38320320
Fax: Lotusmiles Contact Center: (+84-24) 38273003
Email: lotusmiles contact center: vip.lotusmiles@vietnamairlines.com (for platinum and gold members) lotusmiles@vietnamairlines.com (for titanium, silver and registered members) , support for tickets purchased on the website and other services: routes to/from united state: onlinesupport.us@vietnamairlines.com other routes: onlinesupport@vietnamairlines.com, support for vnaholidays: vnaholidays.helpdesk@vietnamairlines.com
Map: View location on google map here
LOTUSMILES (Frequent Flyer) Headquarters:
Address: 200/10 Nguyen Son Str., Long Bien Dist., Hanoi, Vietnam
Telphone: (+84-24) 38732732
Lotusmiles Contact Center:
Contact center: working at 24/7
Call within Vietnam: 1900 1800
Call from foreign countries to Vietnam: +84 24 38320320
Email: vip.lotusmiles@vietnamairlines.com (for Platinum and Gold members)
lotusmiles@vietnamairlines.com (for Titanium, Silver and Registered members)
Fax: (+84-24) 38273003
Official website: www.vietnamairlines.com/
Check Vietnam Airlines Online Check-in: www.vietnamairlines.com/online-check-in
Note: Online Check in from 24 hours to 1 hour before the scheduled departure time.
Vietnam Airlines Code: HVN
Vietnam Airlines Customer Care Support
Check the above link to know the Vietnam Airlines customer care phone number, email etc
Vietnam Airlines Baggage Allowance
View Vietnam AirlinesHand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Lost and Found counter contact
At Noi Bai International Airport
Lost and Found counter: 1st floor of Noi Bai International Airport Hanoi City Viet Nam.
Telephone: (84-24) 38840008/38843417
Email: xldnba@viags.vn
At Da Nang International Airport
Email: lfdad@viags.vn Telephone: International Airport: (+84)972252739/Domestic Airport: (+84)965140022
At Tan Son Nhat Internation Airport
Lost and Found counter Terminal 2 – Tan Son Nhat International Airport – Ho Chi Minh City – Viet Nam
Telephone: (84-28) 35470415
Email: lostandfoundtsn@viags.vn
How to Web Check-in in Vietnam Airlines?
Procedure to do web check-in or online check-in in Vietnam Airlines
- Visit https://www.vietnamairlines.com/vn/en/travel-information/check-in/
- Select ‘check-in’ section.
- Enter Reservation code, Family name & Departure city
- Enter the booking details.
- Click on “CHECK IN”.
Special Assistance in Vietnam Airlines
Traveling while Pregnant in Vietnam Airlines
Pregnancy rules in Vietnam Airlines:
- Expectant mothers can travel in Vietnam Airlines up to 32 weeks without providing any medical certificate.
- From 32 weeks to under 36 weeks, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
- Download Vietnam Airlines MEDIF IMEDIF II
For more details, visit https://www.vietnamairlines.com/vn/en/travel-information/special-services/pregnant-passengers
For any special assistance queries, contact: https://www.vietnamairlines.com/vn/en/travel-information/special-services/
How to change name / flight date / cancel and refund Vietnam Airlines ticket?
Check the procedure to change / reschedule / cancel your Vietnam Airlines details (name / date), get refund…
View List of Vietnam Airlines Offices
Click the above link to view Vietnam Airlines offices Phone number, Address, Working hours and Customer Care Contact Numbers Worldwide.
CEO: Le Hong Ha
Types of Planes / Air craft available with Vietnam Airlines
Total fleet: 99
- Airbus A320neo
- Airbus A321-200
- Airbus A321neo
- Airbus A350-900
- ATR 72-500
- Boeing 787-9
- Boeing 787-10
- Airbus A321-200/P2F
Queries handled by Vietnam Airlines Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, LotuSmiles (Frequent Flyer)
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