What is AirAsia MOVE?
The Airasia Move app was launched in Malaysia in October 2020, February 2022 in Thailand, April 2022 in the Philippines and November 2022 in Indonesia. The AirAsia MOVE is a 1-stop travel & lifestyle app with a wide range of offerings to book flights, hotels, transport, order food, book e-hailing services, shop for duty-free goods.
Offers on WELCOME APP
- Download the app
- Apply Code: WELCOMEAPP
- On your first app purchase, you can Save upto 12 USD
- For Non-AirAsia flights: 12 USD OFF
- For Hotels (No minimum spend, One-time use per customer): 5 USD OFF
- Applicable for in-app first time user only.
How to Download the AirAsia MOVE?
- Download the Free app from App Store (iOS), Play Store (Android) or AppGallery (Huawei).
- Select the products or services you want from the list of icons at the top.
- You’re now ready to enjoy the Super App.
Where you can use the services of AirAsia MOVE?
[su_table]
| Fields | Services |
| Travel | Flights, Hotels, SNAP, Ikhlas, Transport |
| Lifestyle | Food, Ride, Shop |
| Rewards & Fintech | Rewards, BigPay |
| Media & Community | Chat, Play, RedGames, Gifts |
Travel
- You may get best offers and deals on flight tickets and hotel rooms, SNAP combo and even bigger discounts.
- AirAsia MOVE is an OTA (online travel agency), you can book with over 700 airlines worldwide.
- You can also book your ferry, train and bus tickets with airasia transport.
- For Muslims: Ikhlas is one-stop centre for Muslim-friendly products and services.
Lifestyle
- AirAsia food – Dining reservations and restaurant book queuing services.
- AirAsia ride – You can book a car at low prices for your most convenient ride.
- Buy both duty-free and regular merchandise online at amazing prices with shop.
Rewards & Fintech
- For every transaction, you’ll get reward and earn airasia points for using the AirAsia MOVE.
- Redeem the points for future buys or use them to partially pay for your products.
- Sign up for the BigPay card and enjoy financial services (forex, international transfers and bill payments).
Forex (Financial services)
Address: 30 Independence Blvd, Suite 300 (3rd floor)
Warren, New Jersey, 07059, United States
Int’l Telephone: 1.908.315.0653
Support Hours: 3pm GMT Sunday to 10pm GMT Friday
Email id: global.support@forex.com
Website: FOREX.com
Forex Regional Phone Numbers:
| Country | Phone Number |
| QATAR | 974800101732 |
| SAUDI ARABIA | 9668008912047 |
| KUWAIT | 96522083197 |
| UNITED ARAB EMIRATES | 9718000321278 |
| BAHRAIN | 973800404246 |
| EGYPT | 208000060384 |
| OMAN | 96880074203 |
| Department | Phone Number | |
| NEW ACCOUNTS | International: 1.908.315.0653 | global.support@forex.com |
| EXISTING CUSTOMERS | ||
| ACCOUNT OPENING | uksales@forex.com |
Media & Community
- You can surprise your friends with gifts fantastic prices from airasia gifts.
- You may ask for 24-hour online support.
- You can also interact with travellers with similar interests in the Communities section.
- Enjoy RedGames, enjoy countless hours of fun with a wide variety.
How to Check-in with AirAsia MOVE?
- Click on the ‘check-in’ tab on the app.
- Enter your booking details.
- Select the guest(s) you want to check in and complete the required steps.
- Once you’ve checked-in, your e-boarding pass will be issued to you.
How to book for e-hailing services?
E-hailing is a service provided to book public transport services through electronic applications. Airasia ride is an e-hailing transportation service from AirAsia MOVE.
Where did airasia ride service are available?
- Bali (Indonesia), Malaysia, and Bangkok (Thailand).
What areas are covered by the Ride?
| Klang Valley | Kuala Terengganu |
| Langkawi | Kota Bharu |
| Penang | Ipoh |
| Johor Bahru | Kota Kinabalu |
| Melaka | Tawau |
| Seremban | Sandakan |
| Alor Star | Kuching |
Which Airports are allowed Airasia ride to enter?
You can book airasia ride for airport pick-up. Pre-booking for e-hailing/online taxis between countries, from three days to four hours prior arrival at the destination country. Currently, the pre-booking feature is only applicable for bookings at
- Ngurah Rai International Airport, Bali (Indonesia)
- KL International Airport & KLIA2, Kuala Lumpur (Malaysia)
- Don Mueang & Suvarnabhumi International Airport, Bangkok (Thailand).
Types of Rides:
- Anyride
- Compact
- 6-Seater
How to book a Ride using AirAsia MOVE?
- Select “Ride” on the AirAsia MOVE
- Enter your fro / to destinations
- Select the Type of Ride
- Confirm your details
- Click ‘Book Now’
- Wait till your Driver to Pickup
- Arrive at your destination and rate your driver.
- Independent Driver
- Full-Time Driver
How did part-time drivers and full-time drivers earn?
Drivers and delivery riders in Malaysia get paid RM30 per hour (doesn’t includes the fare amount, your commission and cost). AirAsia MOVE takes a commission of 15% from your earnings.
| Hour per day | Income |
| 4 hours / day | RM100 |
| 8 hours / day for 30 consecutive days | between RM 6,000 – RM 7,000 depending on contributing factors |
[/su_table]
Airasia ride Driver App
How to pay for AirAsia ride?
- Customers can pay for ride in cash or cashless (e-wallet and credit/debit card).
- For the convenience of airasia ride customers, other payment method options will be added periodically.
How to earn / redeem points on AirAsia MOVE?
- Download/log in to the AirAsia MOVE.
- Click ‘Rewards’ icon.
- Choose “Final Call deals” in the Redeem tab.
- You can use your airasia points to redeem your preferred flight route (Terms & conditions apply).
- Note: Applicable to flights with airline codes of AK and FD only.
- Enjoy airline privileges and bonus points with AirAsia credit & debit cards.
Download AirAsia MOVE on (iOS) | (Android) | (Huawei)
