Last updated on: 13/7/2021
Saudia (Saudi Arabian Airlines) was established in 1945 which is the Saudi Arabia’s flag carrier airline. Saudia (Saudi Airlines) has its head quarter in Jeddah-King Abdulaziz International Airport (JED).. Saudia (Saudi Airlines) serves upto 120 destinations in the Middle East, Africa, Asia, Europe and North America. Saudia is a member of the Arab Air Carriers Organization.
Saudia (Saudi Airlines) FRANKFURT Airport Office Address: Saudi Arabian Airlines, Friedensstrasse 6-10K, 60311 Frankfurt
Saudia (Saudi Airlines) Airport Office telephone contact numbers: +49 69 (0)69 47291
Email: NA
Fax: NA
Working hours: 09 AM to 05 PM
Map
Saudia (Saudi Airlines) Official website: https://www.saudiairlines.com
Saudia (Saudi Airlines) Online Check-in: https://www.saudiairlines.com/online check-in
Check Saudia (Saudi Airlines) flight schedule here: www.saudiairlines.com/flightschedule
Saudia (Saudi Airlines) baggage services telephone contact numbers: +49 69 (0)69 47291
Saudia (Saudi Airlines) Baggage Allowance
View Saudia (Saudi Airlines) Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
Saudia (Saudi Airlines) Baggage Trace:
Trace your baggage at Saudia (Saudi Airlines)
Saudia (Saudi Airlines) Baggage Claim form
http://www.saudiairlines.com/baggage-claim
Alfursan Call Center
Address: Saudia, PO Box 24724, Jeddah 21446, Saudi Arabia
Fax: +966 14847 9480
Call within KSA: 920022222
Call Outside KSA (Alfursan Queries): +966 14847 9797
Outside KSA (Reward Tickets): +966 12686 1010
Website: https://www.saudia.com/loyalty-program
List of Saudia (Saudi Airlines) Offices Worldwide
Types of Planes / Air craft available with Saudia (Saudi Airlines)
Total fleet: 174
- Airbus A319-100
- Airbus A320-200
- Airbus A321-200
- Airbus A330-200
- Airbus A330-300
- Boeing 747-400
- Boeing 777-200ER
- Boeing 777-300ER
- Boeing 787-9
- Embraer ERJ-170
- Boeing 747-400BDSF (Cargo Fleet)
- Boeing 747-400F (Cargo Fleet)
- Boeing 747-400ERF (Cargo Fleet)
- Boeing 747-8F (Cargo Fleet)
- Boeing 777F (Cargo Fleet)
- Airbus A319-100 (Saudia Albayraq)
Queries handled by Saudia (Saudi Airlines) airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Al Fursan Loyalty
Is there any problem / complaint with reaching the Saudia (Saudi Airlines) FRANKFURT Airport Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Saudia (Saudi Airlines) FRANKFURT Airport Office in GERMANY: (click on the stars below)
Hi!
I have booked a flight in your Airlines. Details of booking as below:
Booking Date: 13 March 2017
Booking reference: 5Q6V5S – 052606310528
My baby “Farjad Bin Hossen” is now about 8 months. For him, we have to carry his stroller. Do you have any seat facilities for the kinder on which my baby can sit for a short time? Please let me know.
I need assist from you.
Thanknig You
Khokon Hossen
Sehr geehrte Damen und Herren,
unter der Referenznummer J3WDUZ habe ich einen Flug von München nach Manila und zurück gebucht.
Die Buchung wurde bestätigt. Auf dieser Grundlage habe ich die Anschlussflüge auf den Philippinen von Manila und nach Manila gebucht.
In der vergangenen Woche erhielt ich die Mitteilung, dass sich am 30.10. unter Flugnummer SV171 der Rückflug von Riyadh nach München verschieben wird.
Statt Start in Riyadh um 03:25 Uhr und Ankunft im München um 07:55 Uhr lautet der “neue” Flugplan plötzlich Start in Riyadh um 08:00 Uhr und Ankunft in München um 12:30 Uhr.
Das heisst im Klartext, dass ich um 4 Stunden und 35 Minuten später ankommen werde als bestätigt.
Das heisst auch, dass ich in Riyadh eienen Aufenthalt von 8 Stunden und 15 Minuten (!!!!!!) haben werde.
Die Europäische Fluggastverordnung sieht für Verspätungen ab 3 Stunden Vergütungen für den Passagier vor.
Bevor ich allerdings diese einfordere, gebe ich der Royal Saudia Airlines die Gelegenheit, mir eine angemessene Entschädigung anzubieten.
Ich denke hierbei an einen kostenlosen Upgrade für den Rückflug von Manila nach München – sowie einen Voucher für die Wartezeit in Riyadh zum Besuch der Lounge von Royal Saudia Airlines in Riyadh.
Sollten Sie für eine Entscheidung hierüber nicht zuständig sein, so bitte ich Sie, diese Nachricht – an die für die Entscheidung zuständige Stelle weiterzuleiten und mich darüber zu informieren.
Ich erwarte Ihre Antwort.
Mit freundlichen Grüßen
Manfred Tobsch
I am shahnaz parvin. My flight was SV803 /3 april/SV167/3 april from Bangladesh to frankfrut. My file reference no is FRASV14923/3 april.I don’t get my luggages yet.please send my luggage as soon as possible. Their have a lots of necessary things so without my luggage I have to face a lots of problem. I cannot keep in patience.
I don’t get my luggage yet.saudia Airlines don’t give any reply in my call or email. Please give me your saudia Airlines address in Frankfurt. I am so much disturb about saudia Airlines service.
To
Concern Authority of Saudia Airlines
Frankfurt am Main, Deutschland
Sub: Lost or Delayed of Baggage (flight number: SV808, DT: 16 July 2019)
Dear Sir,
This is to inform you that I and my family traveled from Frankfurt, Germany to Dhaka Bangladesh through flight number SV168/15JUL/FRA-JED and SV808/16JUL/JED-DAC. Our luggage, which was checked in at Frankfurt airport, did not arrive at Dhaka Airport through our arrival flight. The loss was reported to your company staff on arrival and they confirmed, they will bring my luggage by next flight.
Unfortunately, the luggage arrived on July 18, 2019, through flight SV808, which we collected by us from the airport on the same day.
In this situation, it was very difficult for us to survive without our necessary goods. That’s why we have purchased our necessary goods in Bangladesh and we had to stay at hotel in Dhaka. It is also to be mentioned that we have to go through horrible mental stress during these days without a single item that we are used to. Some items also got destroyed in the luggage as well.
Under the terms of the Montreal Convention 1999 and your General Authority of Civil Aviation (GACA), Customer Protection Rights Regulation, I am entitled to receive compensation from you for delaying our baggage. Hereunder, I would like to place the compensation:
Hotel Expenses: Euro 90/person for 3 nights for 5 persons: Euro 1350.00
Clothing and other regular usables: Euro 200/person for 5 persons: Euro 1000.00
Food: Euro 60/person for 5 persons: Euro 300.00
Transportation and luggage collection expenses: Euro 120.00
Cost of damaged goods: Euro 250.00
Compensation for mental stress: Euro 5000.00
Total Compensation Claim: Euro 8020.00
(Euro Eight Thousand Twenty only)
I look forward to hear positive response from you within the next 14 days.
If within 14 days you have not made a reasonable offer of compensation, I will take necessary legal measures through my lawyer.
Yours faithfully,
Debdulal Chakraborty
aslam alukom i am salah omardin mohamed i lost my bag in frankfurt 7.1.2023 and i complain i have the paper from airpor but tell now, no answer and my ticket number is 0065 sv 142452 when i call WISaG SHE TOLL ME AFTER ONE WEEK YOU HAV to ask SAUDIA IERLIAN SO PLES I NEED HELP
Hi. I flew on May 12th from Guangzhou to Jeddah. The next day I had a transfer to Alexandria. On May 13, I missed my flight. When I arrived at the airport I heard that my luggage had already flown to Alexandria. I informed the staff that I had a flight to Hungary. I got a reply that my luggage will arrive in Budapest the next day and I have nothing to worry about. It’s 20th May and my bags are still not in Budapest. I would like to know where my bags are and when will I receive them?
SV183514
SV183489
SV182675
SV182676
my file reference: BUD7X11021