As part of Qatar Airways programme enhancements to offer Privilege Club members exclusive privileges and a rewarding travel experience, Qatar Airways have introduced “Priority Services” in twenty four (24) countries exclusively for Qatar Airways Gold and Platinum members.
Email: membersvc@qmiles.com
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| Country | Country Code | Member Service Centre | Hours of operation |
| Qatar | +974 | 4023 0023 | 07:30 – 22:00 Mon to Sun |
| Abu Dhabi | +971 | (0) 2612 5210 | 08:30 – 23:00 Mon to Sun |
| Bahrain | +973 | 1710 3510 | 07:30 – 22:00 Mon to Sun |
| Dubai | +971 | (0) 4416 7910 | 08:30 – 23:00 Mon to Sun |
| Kingdom of Saudi Arabia | +966 | (0) 13 821 8510 | 07:30 – 22:00 Mon to Sun |
| Kuwait | +965 | 2290 1710 | 07:30 – 22:00 Mon to Sun |
| Oman | +968 | 2416 2710 | 08:30 – 23:00 Mon to Sun |
| Austria | +43 | (0) 12668866 | 09:00 – 18:00 Mon to Fri, 10:00 – 17:00 Sat.
Sun closed |
| Belgium | +32 | (0) 22900858 | 09:00 – 18:00 Mon to Fri,
10:00 – 17:00 Sat. Sun closed |
| Canada | +1 | 800 747 1652 | 09:00 – 18:00 Mon – Fri.
Sat & Sun closed |
| China | +86 | 400 994 9992 | 09:00 – 17:30 Mon to Fri.
Sat & Sun closed |
| France | +33 | 186995685 | 09:00 – 18:00 Mon to Fri, 10:00 – 17:00 Sat.
Sun closed |
| Germany | +49 | (0) 69 260904422 | 09:00 – 18:00 Mon to Fri, 10:00 – 17:00 Sat.
Sun closed |
| Hong Kong | +852 | 822 88550 | 09:00 – 17:30 Mon to Fri.
Sat & Sun closed |
| India | +91 | (0) 79 300 42000 | 09.30 to 18.00 Mon to Sat.
Sun closed |
| Italy | +39 | (0) 267976010 | 09:00 – 18:00 Mon to Fri, 10:00 – 17:00 Sat.
Sun closed |
| Netherlands | +31 | 20794 1433 | 09:00 – 18:00 Mon to Sat, 10:00 – 18:00 Sun |
| Poland | +48 | (0) 71 756 4057 | 09:00 – 18:00 Mon to Fri, 10:00 – 17:00 Sat.
Sun closed |
| Russia | +7 | 495 981 0026 | 09:00 – 18:00 Mon to Fri, 10:00 – 17:00 Sat.
Sun closed |
| Spain | +34 | (0) 914183871 | 09:00 – 18:00 Mon to Fri, 10:00 – 17:00 Sat.
Sun closed |
| Switzerland | +41 | (0) 442043825 | 09:00 – 18:00 Mon to Fri, 10:00 – 17:00 Sat.
Sun closed |
| United Kingdom | +44 | (0) 330 024 0127 | 09:00 – 18:00 Mon to Fri, 09:00 – 16:00 Sat.
Sun closed |
| United States of America | +1 | 800-988-6128 | 09:00 – 18:00 Mon – Fri.
Sat & Sun closed |
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How to contact Qatar Airways Privilege Club members service centre?
- Visit https://www.qatarairways.com/en/Privilege-Club/loginpage.html
- Login using Email / membership number, password or use Facebook or google login
- Click the contact center and select the service type to request the contact service.
How to nominate your family members in Qatar Airways Privilege Club?
Main member can nominate up to 9 of your family members which includes your spouse, children over 2 years, parents, spouse’s parents. Once nominated, each one will receive a separate membership card. Avios (Qmiles) earned by each will be credited to your (main member) account only
- Visit https://www.qatarairways.com/en/Privilege-Club.html
- Select “My Profile” from the menu
- Select “My Family”
- Click “Add a Family Member” to add the member
- (or) Visit Qatar airways ticket / sales / agent offices and fill the form
Documents required
When adding a members, you may be asked for the legal documents (jpg or pdf) for the verification or proof
- A marriage certificate to nominate your spouse
- Your child’s birth certificate to nominate them
- Your birth certificate to nominate your parent
needed for booking
Hello,
I had recently a flight with Qatar Airways and I had a problem with luggage check in. Few days before flight I called you and consulted about one extra luggage that I had to get an idea about the cost of it. Your speaking employee on phone clearly advised me that it costs 100CAD for one extra luggage. However at the airport when I was asking to pay for extra luggage they charged me 312CAD. It is when whole the extra luggage was not worth this amount, not even half.
If you have a record of my conversation with your customer service speaker you can listen and confirm. I expect your feed back on this and compensating my extra expense because of wrong information of customer service or overcharge at the airport.
My Privilege Club membership number: 517300268
contact address in Australia?????????????????????????????????????????
I have been trying to contact you for over 2 months to get my Points credited. But unable to make contact
What is your contact details for Australians
Sir /madam,please I want to know how we applying gold cart or silver membership card online
Please send me the email the complimentary ticket for two persons out of your promotion 100.000 on the route Bucharest -Doha-Jakarta -Doha -Bucharest . The tickets may be issued for travel to take place in July , with 12 days stay in Jakarta
Please let me know how I can join the Privilege club.?
margitha@golfparadise.co.za
Thank you
Hi Margitha Hautmans,
To join the Privilege club in Qatar airways, follow the below mentioned procedure
1. Visit https://www.qatarairways.com/en/Privilege-Club/join-now.html?portalUpgrade=false
2. Register / create an account using your Facebook / Twitter / google
3. Enter the personal details, residential details to proceed
Thanks,
Support team.
My name is Mr. Stevan Lazar. my flight on Qatar Air ”25Jan BUD-DOH” 2021 and every six months I have been flying to Australia (Adelaide) for years. I still have a flight reservation that I have already paid for and if I succeed Tue 25 Jan 2022- Budapest BUD to DOHA (DOH) Confirmation Number-PHSJO9 I will go. I bought my ticket from the Budapest air ticket sales agent Veco-Travel Kft. I had been contacting them several days ago to book me a Doha (TRANSIT) “ORYX” Qatar Air Port Hotel to book a place for me for one night. I am a dual citizen and I travel frequently always QATAR AIR- because it is good for me and I am used to it. But the“Agent” hasn’t responded to this day. I would ask Why is it that it takes so long for the buyer to wait for a response? Respect Stevan Lazarus
Nobody answers…are these numbers real?!!!!
You are the best. I lost my purse with all my belongings, your team returned it back safe and sound, I just wanted to thank Mr. Mehdi Seif and Miss. Tahmineh Ali Mohammmadi and express my gratitude… thank you so so much for all your kindness….
Good day
I am trying to add my daughter to my family members but keep getting declined. I have added the required documents ie. passport and birth certificate but still get declined.
Is there an age limit? She is 21 years old. Below is the mail I receive from you.
Regards
Grant Collings
Mr Collings, thank you for submitting your family nomination request.
Unfortunately, it was declined for the following reason:
«APPROVER_REMARKS»
Please log in to your account to submit a new family nomination request. Simply click here or open the Qatar Airways mobile app.
When submitting your request, kindly provide one of the following legal documents in .jpg or .pdf format, to verify your relationship with your family member:
• A marriage certificate to nominate your spouse
• Your child’s birth certificate to nominate them
• Your birth certificate to nominate your parent
If you need help, please do not hesitate to contact us.
Good Day
I have tried numerous times to add my daughter as a family member, only for the request to be rejected with no reason.
Her birth date is the 09/08/2000. I have attached the requested documents.
Is there a maximum age that she cannot be added, as my wife was added with no issues?
Regards
Grant Collings
12.11.22
Qatar Privilege club
Card no. 513178971
I have a used ticket from Cape Town to Copenhagen from April 21. The flight was cancelled due to Covid. The ticket was an award ticket given to teachers. (the booking ref. VUTKGJ. However, I am not completely sure that is right)
I would like to use the ticket toward the payment for at ticket from Copenhagen-Cape Town and return. Traveling dates 20.01.23 from Copenhagen and return from Cape Town 13.04.23. The dates are flexible. I would like to use point from my account a well.
I hope that is possible. If so my wife with travel with me on the same dates. 513179101.
All the best
Peter Neergaarrd
Dear Ladies and Gentlemen,
the telefonnumber from Germany (069260904422) ist not working.
Please give me a e-mail adress of the privilege Club.
Jürgen W. Herold
508438471