Updated on: 29/7/2021
About Lufthansa:
Lufthansa was founded on 1953 and commenced operations on 1955. Lufthansa is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size. Lufthansa operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.
Lufthansa Tehran City Office Address: 1st Floor, No. 2208, Vali-Asr Street, Tehran, Iran 1433885146
Lufthansa Reservation office telephone contact numbers: +98 21 83388
Email: THRGR@DLH.DE
Fax: +98 21 8810 4654
Working hours: Monday – Wednesday: 08:00 – 12:00; Saturday & Sunday: 08:00 – 12:00
Map
Official website: www.lufthansa.com
Lufthansa Online Check-in: www.lufthansa.com/online check-in
Check your flight status here: www.lufthansa.com/flightstatus
Lufthansa baggage services telephone contact numbers: +98 21 83388
Lufthansa Baggage Allowance
View Lufthansa Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
How to complaint about the lost personal property in Lufthansa Airlines?
For the lost items on aircrafts or in any of the Lufthansa lounges, you can report on arrival or contact through phone or email or contact
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport.
If any individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival:
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport
Note: Reporting the loss at a later date can only be accepted if this is made in writing online within seven days.
Lufthansa Airline call center / service center
Internet Service Center:
Phone: 0098-21-83388
Opening hours: Monday – Wednesday: 08:00 – 16:00; Saturday & Sunday: 08:00 – 16:00
Lufthansa Cargo eServices support
If you have any questions regarding booking inquiries, price / loadability inquiries, dangerous goods inquiries, billing, claims settlement, statements and other information on air freight on eServices, please contact eChannel Helpdesk.
By phone: +49 (0) 18 02/737 737 (local rate Germany) or
By email: echannelsupport@dlh.de
Email: lhcargo @ dlh.de
Fax: 01802 747 747 ** (** From the German landline network: Costs 0.06 EUR / min. From mobile networks: Costs for calls max.0.42 EUR / min)
Lufthansa Cargo Service Center:
Tel: 0180 6 – 747 100 (From the German landline network: calls cost €0.20/min. From mobile phone networks: max. €0.60/min. ).
Lufthansa Airlines Offices Worldwide
Find Lufthansa Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
Types of Planes / Air craft available with Lufthansa
Total fleet: 268
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
- Airbus A350-900
- Airbus A380-800
- Boeing 737-300
- Boeing 737-300
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-9
Queries handled by Lufthansa Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More
Is there any problem with reaching the Lufthansa Tehran City Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Lufthansa Tehran City Office in Iran: (click on the stars below)
Afer several calls for my return tickets that i bought from U.S. and also went 2 times to lufthansa office, and talked to Mr Nataj & supervisor “Mis Keshishian”. She asked me to send an email to her on the email address that she gave me. I send 2 emails on sept 4 & 9, 2018 & i have not received a respond from her yet!!! I would like to get her answer, because my tickets were not 6 months tickets. I need she read & respond to my email .
Hello I have my return ticket from Luftanza on 31 of December from Toronto to Tehran and I would like to cancel my ticket. How can I cancel and get my return money back? Cancellation reason is Iran situation we are facing.
I got and paid my ticket from Iran travel agency by debit card. Kindly send me email as I mentioned
Thanks
Hello I have my return ticket from Luftanza on 31 of December from Toronto to Tehran and I would like to cancel my ticket. How can I cancel and get my return money back? Cancellation reason is Iran situation we are facing.
I got and paid my ticket from Iran travel agency by debit card. Kindly send me email as I mentioned
Thanks
Good Morning,
I traveled from U.S to Tehran because my Father pass away in Tehran/Iran. Do you have grievances discount ticket?
Thanks,
Saeed v. Vahdat
Hi.
I bought my ticket on Sunday 28 September. My booking ref:I OVER
I have an issue. You have typed my family name wrong.
My correct name is :
Esmaeil Heidari
But the staff has typed:
Esmaeil Deidari !!!!
What should I do?
https://www.lufthansaexperts.com/shared/files/lufthansa/public/mcms/folder_102/folder_3212/folder_6039/file_137140.pdf
Hi, April /15th / 2020
to whom may concern,
i had two way ticket by Lufthansa airline from Toronto (Canada) to Tehran. because of COVID -19 the flight changed. MY agent in Toronto
change the flight date to April 18th 2020, after negotiation by Lufthansa.
Unfortunately, my flight cancelled again for the same reason, and there is no one who can answer me what should i do?
Lufthansa or Turkish air line??? Iran or Canada????
please let me know what should i do?
Thanks,
Regards
Shila Noien Esfahani
They are a bunch of thieves who work at the Lufthansa office in Tehran, Iran! And Lufthansa deliberately forces customers to deal with these people while customers can simply buy their ticket online and pay by non-Iranian credit card! These people never respond to phone calls and are very slow in writing your email back and on top of that they hold your money for over 3 months for the refunding process which usually takes no longer than 3 weeks if you buy it from anywhere else on the planet other than Tehran, Iran. I have contacted Austrian Airlines to see whether they take responsibility or not for their stupid thieves in the Tehran office but unfortunately, they just simply refer you back to them for the refund requests! BUY YOURSELF A PEACE OF MIND AND DEAL WITH OTHER AIRLINES SUCH AS QATAR AIRWAYS OR TURKISH AIRLINES, THIS IS THE ONLY WAY YOU CAN USE YOUR CREDIT CARD AND GET YOUR TICKET SEND TO YOU VIA EMAIL AND YOU WOULD NOT HAVE TO DEAL WITH THESE ASSHOLE THIEVES IN THE LUFTHANSA TEHRAN OFFICE! BEWARE OF THESE SCAMMERS IN TEHRAN OFFICE OF LUFTHANSA!
Hello good time
My luggage was damaged on the Cologne to Paris flight and I received a report at the airport.
Now the Paris office says to contact Fetter Lufthansa in Tehran because you are outside of Paris.
Please tell me how to submit the report number DPRCDGLH52107 to you and compensate my loss?
thank you