GoAir is a low-cost carrier based in Mumbai, India. It is owned by the Indian business conglomerate Wadia Group. In October 2017 it was the fifth largest airline in India with an 8.4% passenger market share. It commenced operations in November 2005 and operates a fleet of Airbus A320 aircraft in all economy configuration.
GoAir Chennai (MAA), India Address:
Kamaraj Domestic Terminal, Chennai Airport,
Chennai, Tamilnadu -600027, India.
Phone:
+ (91) (044) 22562292 / 22562293.
Email:
Working hours
GoAir Official website: https://www.goair.in/
GoAir Online Check-in: www.GoAir.com/in/gb/online check-in
Check GoAir schedule here: www.GoAir.com/in/gb/flight schedule
Check GoAir flight status here: www.GoAir.com/in/gb/flight status
GoAir Customer Care number: 092 – 2322 – 2111 / 022 – 6273 – 2111
GoAir Fog Helpline: 022 – 4505 – 6000
GoAir Baggage Allowance
View GoAir Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Refunds in Goair
For any refund related queries (travel agents/customers), email with your PNR details to refunds@goair.in
Grievance Redressal
In compliance with The Civil Aviation Requirements, if the customer is not satisfied with Goair response, they can report to
Nodal Officer, Ms. Nehha Bora at nodalofficer@goair.in.
You can make a further appeal to our Appellate Authority, Ms. Vida D’Souza at appellateauthority@goair.in.
*Please contact them between Monday – Friday (0930hrs – 1800hrs).
Goair Online feedback form: https://www.goair.in/bottom-menu/feedback-form
Goair Media queries email: media@goair.in
Goair Group sales
For more than 10 passenger’s travelling, please contact for special offer https://groups.goair.in/
Goair Inflight menu: https://www.goair.in/services/inflight-menu/
Goair Charters
For any information related to charter flights, you can write to groupdesk@goair.in
GoSME
GoSME is self-booking online tool to cater to the travel needs for Small and Medium Enterprises. If you have any queries, send an email to sme.helpdesk@goair.in
Travel during pregnant in Goair
Expectant mother can travel in Goair upto 27th week of pregnancy without any medical certificate.
28th week to 36 weeks
Requires a Medical Certificate as “Fit to Fly as a Customer/Fit for Air Travel” valid for travel date, and issued 24 (twenty four) hours prior to the date of travel from a Consulting Obstetrician & Gynecologist. The medical certificate should be acceptable to the Duty Manager/Airport Manager and in case of doubt/clarification; the company doctor may be contacted for necessary advice. A copy of medical certificate to be retained by GoAir.
For more details, visit https://www.goair.in/terms-conditions
Near-by Airports:
Types of Planes / Air craft available with GoAir
Total fleet: 32 Aircraft (+ 131 on Order)[1]
Airbus A320
- Airbus A320-200
- Airbus A320neo
Queries handled by GoAir Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class
Is there any problem / complaint with reaching the GoAir in Chennai (MAA), India Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the GoAir in Chennai (MAA), India: (click on the stars below)
Sir,
sub :- Request for refund the Two Ticket ( PNR – F5BGRS & P8U1MJ )
I would like to inform you that I have purchased the Two flight tickets for Dubai to Kannur travel date 16th April and 6th May , 2020 .
Flight was not operated these days due to the Lock down. I have send an e-mail on 09/05/2020 to feedback@goair.in . So far I dont receive any mail / call or refund from the Go air.
So, I request you to cancel my tickets and refund my payment at the earliest.
Please find the attachment for your reference.
Thanking You,
Bhasi Koova
9961758718
bhasitly@gmail.com
Goair customer care number is not responding (may be bills not paid for numbers). As usual they responds to all reviews I already mailed to their email (service request number G8-01096297 dtd 10 jun 20). They cancelled the flight and compelled me to reschedule the tickets. Now I have rebooked my tickets for 18 Jun. As they have taken the booking means they are flying and if again they cancel this flight, just I want my full amount refunded immediately via same mode of payment.