Updated on 26/08/2022
About KLM:
KLM Royal Dutch Airlines was founded on 7 October, 1919 to serve the Netherlands and its colonies. KLM is today the oldest airline still operating under its original name. KLM has been part of the AIR FRANCE KLM group since the merger in 2004.KLM is headquartered in Amstelveen.
KLM Tokyo Office Address: Tokyo KLM Self Service Counter, New Aoyama Bld West 9th Floor, 1-1-1 Minami Aoyama, Minato-Ku, Tokyo, Japan
Map: View direction here
KLM Reservation office telephone contact numbers: +81 36 634 49 84
Working hours: Monday to Friday 09:00 AM – 06:00 PM Saturday – Sunday 09:00 AM – 05:00 PM
KLM Reservation office (Flying Blue Service Line): +81 36 634 49 86
Working hours: Monday to Friday 08:00 AM – 06:00 PM Saturday – Sunday08:00 AM – 05:00 PM
KLM Official website: https://www.klm.co.jp/en
24/7 Social Media Service: https://social.klm.com/line
KLM Online Check-in: https://www.klm.co.jp/en/check-in
Note: KLM Online Check in begins from 30 hours to 1 hour before departure.
Check your KLM flight status here: https://www.klm.co.jp/en/flight-status
KLM baggage services telephone contact numbers: +81 03-6428-0133 (Tokyo-Haneda)
Working hours: Tuesday –Thursday, Saturday , Monday06:00 PM – 11:00 PM Wednesday, Friday, Sunday closed
KLM baggage services telephone contact numbers: +81 0476-33- 2969 (Tokyo-Narita)
Working hours: Monday to Sunday 09:00 AM – 05:00 PM
KLM baggage services telephone contact numbers: +81 072-456- 5041(Osaka-Kansai)
Working hours: Monday to Sunday 09:30 AM – 05:30 PM
For KLM baggage inquirie: https://www.klm.co.jp/en/information/baggage
KLM Baggage lost and found: https://www.klm.co.jp/en/information/baggage/lost-baggage
Near-by Airports: Click on airport name to view contact information of the airport: phone number, email, address, timings etc
Tokyo Haneda Airport, Narita International Airport, Ibaraki Airport
Attractions in United Kingdom: Stonehenge, Tower of London, The Roman Baths and Georgan City of Bath, The British Museum, York Minster and Historic Yorkshire.
KLM Royal Dutch Airlines Flight Code: KL
KLM Customer Care Support
Check the above link to know the KLM Royal Dutch Airlines customer care phone number, email etc
KLM Baggage Allowance
View KLM Royal Dutch Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
List of KLM Offices
Click the above link to view the List of KLM Offices address, phone, email, working hours, website, direction and more.
How to Web Check-in in KLM Royal Dutch Airlines?
Procedure to do web check-in or online check-in in KLM Royal Dutch Airlines
- Visit https://www.klm.co.jp/en/check-in
- Enter ticket number or booking code
- Enter the Loyalty programme number (if you have)
- Enter the passenger’s last name.
- Click ‘Start Check-in’.
- Confirm the details. You can select your seat
- Print the boarding pass
How to change mistakes in your name, flight date and refund ticket in KLM Royal Dutch Airlines ?
Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in KLM Royal Dutch Airlines.
KLM Special assistance
Travel during pregnancy in KLM
- Expectant mothers can travel in KLM Airline till 36th week of the Single and multiple pregnancy.
- When flying with special medical requirements, you may need to arrange medical clearance certificate.
- you must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF (Medif-Form A and Medif-Form B)
For any special assistance queries, contact: https://www.klm.co.jp/en/information/assistance-health/pregnant
Procedure to get medical clearance in KLM
- Download Form A, Download Form B
- send the completed application form to Request a FREMEC
For more details, contact KLM Health Services
vaccinations and health advice: https://klmhealthservices.com/en/home-2/
Phone: + 800 556 22 737
Working hours: Monday to Sunday 07:00 AM – 10:00 PM
Email: KLMCares@klm.com
Types of Planes / Air craft available with KLM
Total fleet: 117
- Airbus A330-200
- Airbus A330-300
- Airbus A350-900
- Boeing 737-700
- Boeing 737-800
- Boeing 737-900
- Boeing 747-400
- Boeing 747-400M
- Boeing 777-200ER
- Boeing 777-300ER
- Boeing 787-9
- Boeing 787-10
- Boeing 747-400ERF
Queries handled by KLM Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Flying Blue Miles
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Not everyone using you airline speaks Japanese!! Poos service to only have messages in that.