Heston Airlines is a Lithuanian charter airline company. Launched during 2021, Heston operates three Airbus A320-200 aircraft and has three wide-body Airbus A330-200 aircraft ordered for early 2022. Heston Airlines founded in 2016.
Heston Airlines in Vilnius, Lithuania contact Address, Email and Website
Address : Pylimo str. 58, Vilnius, LT-03107, Lithuania
Phone: NA
Email: info@heston.aero; Customer support: customer@heston.aero, Sales: sales@heston.aero, Talent Management Team: people@heston.aero
Heston Airlines Official website: https://heston.aero/
How to Online Check-in in Heston airlines?
You may check-in 72 hours prior to your flight departure.
- Visit https://newcheckin.abomis.com/
- Enter your booking reference / ticket number
- Enter your first / last name
- Select “Check In”.
Services available at Heston airlines
- Wet leasing (or) ACMI (Aircraft-Crew-Maintenance-Insurance)
- Full Charter flights (Airline & Tour)
- Cargo / Special projects
How to request service from Heston airlines?
- Visit https://heston.aero/request
- Enter your name
- Enter the email address
- Select the topic you need to have.
- Click ‘Send’.
How to get claims in Heston Airlines?
Claims may be submitted by e-mail: info@heston.aero
For any claiming in Heston Airlines, you may use this Claim Form
You should present the below documents for claim,
- travel documents
- boarding pass
- a copy of the person’s identification document.
Special Assistance / Pregnancy / Pet Services at Heston Airlines
Special Assistance services
Infants / children / minors:
- Infants under the age of 2 years as of the date of travel may fly on an adult’s lap as an infant Ticket does not include a separate seat on the aircraft.
- You can purchase a child’s Ticket, if you want a separate seat (1 adult accompany only 1 infant.
- Dont use any Infant protection devices, such as car-type baby chairs, baby cots, blankets etc., in infant safety belts.
- Baby chairs are not allowed in the cabin.
- Children under 12 years of age can only travel when accompanied by an adult of at least 16 years of age.
- All children must have a valid identity document and other travel documents.
Unaccompanied minors:
- Children 5-12 years of age this service is mandatory, but for children 12-16 years of age, this service is optional if requested by their parents or guardians.
- The parent or guardian must remain at the airport until the flight has departed. At the final destination, the parent or guardian must arrive on time for the arrival of the flight.
- The unaccompanied minor service must be arranged and paid for in advance as prior confirmation is required due to the limited number of unaccompanied minors per flight.
- Children under the age of 5 years are not accepted for flight without an accompanying person.
How did a Passengers get special needs?
- You should request or may require special assistance is subject to prior arrangement with Client or travel agent prior to the purchase of the Ticket.
- Client or travel agent must receive Heston Airlines confirmation about such service prior to the sale of a Ticket to such Passenger.
- At Your request, the Client will provide all the information about our requirements and the services We provide.
Travelling during pregnancy
- Weeks Restrictions 0 – 27 weeks of single pregnancy / 0 – 27 weeks of multiple pregnancy Clearance not required
- 28 – 36 weeks of single pregnancy / 28 – 36 weeks of multiple pregnancy Medical certificate required from 37th week of single pregnancy or multiple pregnancy Not allowed to travel.
- Medical certificates must be dated within 14 days of flight departure.
- After the 28th week of pregnancy, Passenger assumes full responsibility for any consequences during the flight.
All medical certificates must include this information:
- the signature of a doctor or obstetrician
- the certificate must be issued on a clinic / hospital form; indication of whether the pregnancy is single or multiple
- number of weeks of pregnancy and expected date of birth; state “Fit to fly”
- must be written in English or Lithuanian and understandable.
**NOTE: Air travel is prohibited for women after 7 days of delivery.
Expectant mothers who cannot present a pregnancy passport / medical certificate / pregnancy statement to prove their stage of pregnancy may be denied boarding for safety reasons if the airline representative has doubts that the Passenger can withstand the flight without requiring extraordinary care.
How to travel with your loved Pets in the cabin?
- PETC (pet in cabin) shall be a pet (only a dog or a cat) in the cabin in an approved transport container (maximum size 50x40x20 cm and maximum total weight of 8 kg).
- The transport container must be completely shut, and the pet must remain inside for the duration of the flight.
- The container must be stored under the seat in front of You.
- The container must be well ventilated.
- The bottom of the container must be leak-free; must have enough space to stand up, turn around and to lay down;
Note: While carrying Pets between countries on connecting by flights, all consequences resulting from each local law and rule/regulation related to animal carriage are the Passenger’s own responsibility.
Types of Planes / Air craft available with Heston Airlines
Total Fleets: 14
- Airbus A320-200
- Airbus A321-200
- Airbus A330-200
Heston Airlines Baggage allowance
View Heston Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Contact Heston airlines on Social Media
Queries handled by Heston Airlines Customer care:
Schedule, eBooking, Rescheduling, Track and Trace, Charter Service Queries, Trucking service Queries, e-claims Flight Information, Missing Luggage, Delayed Flights. Pharma, pets, valuable, perishable goods and extra care shipment queries.
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