Air Canada Reservations/Ticketing Office in Tel Aviv, Israel 3

3 thoughts on “Air Canada Reservations/Ticketing Office in Tel Aviv, Israel”

• 

  Reply ↓

  Oded Amit September 24, 2017 at 2:27 pm

  A very long delay for a flight from Toronto to Montreal on the 11th of August 2017
  Subject: Long Delay
  Message: I was scheduled to fly at 12:00 but they told us at the last minute that the flight was canceled. I was put on standby for the flight at 13:00 with no success, then at 15:00 with no success, then at 16:00 which was delayed to 17:30 also on standby. I was told to return the next day at 16:00. Only after “begging”, they let me get on that flight. I do not know whether your policy in case of a cancellation of a flight is to keep the customer on standby in this manner. In my opinion this is very unfair. Another issue that bothered me is the fact that not one of your employees seemed to care & I was not presented with any complimentary voucher for lunch or not even coffee!
  I was expecting better customer service from a respectable company like you. I eventually missed a very important meeting that was scheduled at 16:00 in Montreal
  I think that you owe me some compensation for all this inconvenience.

  Dear sirs,
  A lady named Cecil from Air canada Israel, contacted me & asked for travel documents concerning my flight from Toronto to Montreal(on the 11th of August), that I complained about to you
  I am including my whole flight ticket that includes the above flight
  I hope to hear from you soon
  Oded Amit

  Subject: AMIT/ODED MR 04AUG2017 TLV YYZ

  MONA FLYING YAFFO BOOKING REF: TQ9XJA
  YAFFO DATE: 18 JULY 2017
  YAFFO
  ISRAEL AMIT/ODED MR
  TELEPHONE: 972 3 5151600
  FAX: 972 3 6816818

  FLIGHT AC 085 – AIR CANADA FRI 04 AUGUST 2017
  —————————————————————————–
  DEPARTURE: TEL AVIV YAFO, IL (BEN GURION INTL), TERMINAL 3 04 AUG 11:45
  ARRIVAL: TORONTO, ON (LESTER B. PEARSON INTL), TERMINAL 1 04 AUG 16:25
  FLIGHT BOOKING REF: AC/MKJDZM
  RESERVATION CONFIRMED, ECONOMY (S) DURATION: 11:40
  – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –
  BAGGAGE ALLOWANCE: 1PC
  MEAL: MEAL/LUNCH
  NON STOP TEL AVIV YAFO TO TORONTO, ON
  EQUIPMENT: BOEING 787-9

  FLIGHT AC 410 – AIR CANADA FRI 11 AUGUST 2017
  —————————————————————————–
  DEPARTURE: TORONTO, ON (LESTER B. PEARSON INTL), TERMINAL 1 11 AUG 12:00
  ARRIVAL: MONTREAL, QC (PIERRE E. TRUDEAU INTL) 11 AUG 13:13
  FLIGHT BOOKING REF: AC/MKJDZM
  RESERVATION CONFIRMED, ECONOMY (S) DURATION: 01:13
  – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –
  BAGGAGE ALLOWANCE: 1PC
  NON STOP TORONTO, ON TO MONTREAL, QC
  EQUIPMENT: AIRBUS INDUSTRIE A320-100/200

  FLIGHT AC 413 – AIR CANADA WED 16 AUGUST 2017
  —————————————————————————–
  DEPARTURE: MONTREAL, QC (PIERRE E. TRUDEAU INTL) 16 AUG 13:00
  ARRIVAL: TORONTO, ON (LESTER B. PEARSON INTL), TERMINAL 1 16 AUG 14:19
  FLIGHT BOOKING REF: AC/MKJDZM
  RESERVATION CONFIRMED, ECONOMY (L) DURATION: 01:19
  – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –
  BAGGAGE ALLOWANCE: 1PC
  NON STOP MONTREAL, QC TO TORONTO, ON
  EQUIPMENT: AIRBUS INDUSTRIE A320-100/200

  FLIGHT AC 084 – AIR CANADA WED 16 AUGUST 2017
  —————————————————————————–
  DEPARTURE: TORONTO, ON (LESTER B. PEARSON INTL), TERMINAL 1 16 AUG 16:30
  ARRIVAL: TEL AVIV YAFO, IL (BEN GURION INTL), TERMINAL 3 17 AUG 09:55
  FLIGHT BOOKING REF: AC/MKJDZM
  RESERVATION CONFIRMED, ECONOMY (L) DURATION: 10:25
  – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –
  BAGGAGE ALLOWANCE: 1PC
  MEAL: MEAL/BREAKFAST
  NON STOP TORONTO, ON TO TEL AVIV YAFO
  EQUIPMENT: BOEING 787-9

  FLIGHT(S) CALCULATED AVERAGE CO2 EMISSIONS IS 998.85 KG/PERSON
  SOURCE: ICAO CARBON EMISSIONS CALCULATOR
  http://www.icao.int/environmental-protection/CarbonOffset/Pages/default.aspx

  FLIGHT TICKET(S)
  —————————————————————————–
  TICKET: AC/ETKT 014 5682152960 FOR AMIT/ODED MR

  https://BAGS.AMADEUS.COM?R=TQ 9XJA&N=AMIT

  BAGGAGE POLICY – FOR TRAVEL TO/FROM, WITHIN THE CANADA, PLEASE VISIT:
  https://BAGS.AMADEUS.COM?R=TQ9XJA&N=AMIT

  GENERAL INFORMATION
  —————————————————————————–

  PLEASE CHECK WITH THE AIRLINE THE MAXIMUM BAGGAGE ALLOWANCE
  YOU ARE ENTITLED TO HAVE ON YOUR JOURNEY

  CHECK YOUR TRIP ONLINE
  https://www.checkmytrip.com/CMTServlet?R=TQ9XJA&L=US&N=AMIT

• 

  Reply ↓

  Gordon Gibson March 24, 2018 at 7:57 am

  I would like to change my return flight back to Canada from April 4 Th. to march 26th. Is that possible and how much would that cost.

• 

  Reply ↓

  Deborah Hershkovits October 4, 2022 at 9:32 am

  Hello Sir/Madam
  I have booked a flight with Air Canada to Toronto Canada on Oct 31st returning via Lufthansa on November 8th. Here is my booking number.
  I have not heard back from the agent and would like to ensure that this is booked . Can you send me a confirming email please.

  Here is the itinerary.

  Proposed Itinerary
  Booking #77487075
  Passengers
  Deborah Hershkovits
  AirlineName
  Air Canada
  Flight 081
  October 31th, 2022
  Tel Aviv
  11:55 am
  October 31th, 2022
  Toronto Pearson Intl
  5:55 pm
  AirlineName
  Air Canada
  Flight 426
  October 31th, 2022
  Toronto Pearson Intl
  8:00 pm
  October 31th, 2022
  Montreal–Pierre Elliott Trudeau International Airport
  9:20 pm
  AirlineName
  Lufthansa
  Flight 475
  November 08th, 2022
  Montreal–Pierre Elliott Trudeau International Airport
  8:15 pm
  November 09th, 2022
  Munich
  9:30 am
  AirlineName
  Lufthansa
  Flight 680
  November 09th, 2022
  Munich
  11:25 am
  November 09th, 2022
  Tel Aviv
  4:05 pm
  This is the email I have received and made the change button as necessary.

  URGENT: Review and accept the changes to your new itinerary | booking #77487075.

  Dear Deborah Hershkovits,

  Urgent: The airline has changed your upcoming flight. These changes directly affect your itinerary for booking #77487075, and we need your prompt response to revise your booking.

  Many thanks to you,
  Deborah Hershkovits
  Shalom Ifergan 4 Appt. 3
  Netanya Israel 4257002