Air New Zealand in Hong Kong 1

Air New Zealand Limited is the flag carrier airline of New Zealand. Based in Auckland, the airline operates scheduled passenger flights to 21 domestic and 31 international destinations in 19 countries around the Pacific rim and the United Kingdom. The airline has been a member of the Star Alliance since 1999. Air New Zealand originated in 1940 as Tasman Empire Airways Limited (TEAL), a company operating trans-Tasman flights between New Zealand and Australia. TEAL became wholly owned by the New Zealand government in 1965, whereupon it was renamed Air New Zealand.

Air New Zealand Hong Kong Address, Phone number, Email, Opening hours

Air New Zealand Hong Kong Address:


Working hours

Air New Zealand Official website:

Air New Zealand Online Check-in: www.Air New check-in

Note:Check-in Online check in opens 24 hours before your flight.
Check Air New Zealand schedule here: www.Air New schedule

Check Air New Zealand flight status here: www.Air New status

Air New Zealand Baggage Allowance

View Air New Zealand Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Near-by Airports:

Near-by cities:

Attractions in Hong Kong:

Air New Zealand Baggage service offices address, phone number, email in Hong Kong

General baggage enquiries – +852-2862 8988.

Address: c/o Jardine Airport Services Ltd
Office hours: 7:00am – 11:30pm, 7 days
+852 2186 4430
Fax: +852 2382 4543 
[email protected]

Air New Zealand International Cargo office address, phone number, email in Hong Kong

Address: COFCO Tower Rooms 2102-03 level 21 (HKG01)
Rooms 2102-03, 21/F COFCO Tower
262 Gloucester Road, Causeway Bay
Causeway Bay
Phone: +852 2769 8660
Email: [email protected]

Air New Zealand Flight enquiries, Airpoints office address, phone number, email in Hong Kong

Phone: +852-2862 8988
Email: [email protected].

Asia Contact Centre

Phone: +852-2862 8988
Email: [email protected]
Office Hours: 0900 – 1730 Monday to Friday
Closed on Saturday / Sunday / Public Holidays

New Zealand Toll Free Contact Number

Freephone (NZ): 0800 737 000


Asia Contact Centre
Phone: +852-2862 8988
Email: [email protected]

Hotel Booking

Phone: +852-3017 4381

Air New Zealand Airport Office

Flight Information: +852-2216 1088
Baggage Service (Lost & Found): +852-2216 1023 / 2216 1024
Baggage Service (Lost & Found) Fax: +852-2382 4543
Baggage Service (Lost & Found) Email: [email protected]

Air New Zealand Cargo

Phone: +852 2769 8660
Fax: +852 2718 3552
Email: [email protected]

Office Hours
0900 – 1730 Monday to Friday
0900 – 1300 Saturday
Closed on Sunday / Public Holidays

Ground Handling Cargo – Asia Airfreight Terminal (AAT)

Office Hours: 24 hours
Cargo Handling Exports Documents
Phone: +852-2949 7788
Fax: +852-2215 0803
Cargo Handling Imports Documents
Phone: +852-2949 7788
Fax: +852-2215 0050

Ground Handling Ramp – Jardine Air Terminal Services (JATS)

Operation Control Ramp & Transport Services
Phone: +852-2216 1900

Types of Planes / Air craft available with Air New Zealand

Total fleet: 104 (incl. subsidiaries)

Airbus A320

  • Airbus A320-200

Boeing 737

  • Boeing 737-200
  • Boeing 737-300

Boeing 747

  • Boeing 747-200
  • Boeing 747-400

Boeing 767

  • Boeing 767-200
  • Boeing 767-300

Boeing 777

  • Boeing 777-200
  • Boeing 777-300

Boeing 787 Dreamliner

  • Boeing 787-9 Dreamliner

Douglas DC-8

  • Douglas DC-8-50

McDonnell Douglas DC-10

  • McDonnell Douglas DC-10-30

Queries handled by Air New Zealand Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Airpoints

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One thought on “Air New Zealand in Hong Kong

  • Chris Chivers

    We already have a return flight from Hong Kong, and a NZ MIQ booking.
    Can you tell me whether a Covid19 test result and certificate, from a Hong Kong Government Community Testing Centre, will be accepted by AirNZ for boarding, and NZ Immigration when we arrive, for the test within 72 hours of boarding?