Austrian Airlines was established in 1957 (as Austrian Airlines), commenced operations in 30 september 1957. It is the flag carrier airline of Austria and a subsidiary of the Lufthansa Group.
Austrian Airlines is headquartered at the grounds of Vienna International Airport in Schwechat.
Austrian Airlines operates 6 domestic and more than 120 international year-round and seasonal destinations in 55 countries as of July 2016.
Austrian Airlines USA Address:
Austrian Airlines telephone contact numbers:
Internet Helpdesk
+43 5 1766 3100
Information and Reservation
+1 800 843 0002* (Toll Free Reservations in the USA)
*For hearing and speech impaired customers please dial 711, or use the toll free number for the voice relay in your state.
OUTSIDE OUR BUSINESS HOURS Austrian Service number: +43 1 70148 1000 (for bookings and information in German and English.)
Feedback Management Team: +1 516 296 9650
Email: Information and Reservation
Refunds e-mail:
Austrian.Airlines.Refund.BSPLINK@Austrian.com
Group reservations:
groupsales@dlh.de
Working hours
Internet Helpdesk
Mon-Sun: 07:00-19:00 (lct Austria)
Group Reservations: Mon-Sun: 00:00 – 24:00 ET
Map: View direction here
Austrian Airlines Official website: https://www.austrian.com/
Austrian Airlines Online Check-in: www.austrian.com/online check-in
Note: Check-in opens 47 hours before your scheduled departure time.
Austrian Airlines Check-in timing
www.austrian.com/check-in timing
Check Austrian Airlines schedule here: www.austrian.com/flight schedule
Check Austrian Airlines flight status here: www.austrian.com/flight status
Austrian Airlines baggage services telephone contact numbers:
Austrian Airlines Baggage Allowance
View Austrian Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Near by Austrian Airways office in USA:
View the nearest Austrian Airways offices in USA and the address, phone number, website and more.
List of Austrian Airways Offices around the world
View the Austrian Airways offices address, phone number, email through the above link.
Types of Planes / Air craft available with Austrian Airlines
Total fleet: 81
- Airbus A319-100
- Airbus A320-200
- Airbus A321-200
- Airbus A321-200
- Boeing 767-300ER
- Boeing 777-200ER
- Bombardier Q400
- Embraer ERJ-195
- Fokker 70
- Fokker 100
Queries handled by Austrian Airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More
Is there any problem / complaint with reaching the Austrian Airlines USA Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Austrian Airlines USA in USA: (click on the stars below)
Hello,
I need to upgrade a ticket from Chicago to Vienna using miles.
How do I proceed, please?
We are flying back from Austria to the united states on June 24. We have purchased our tickets from united airlines but our return flight is operated by Austrian air lines. How can we select our seats on your airlines now.
I am Airline Staff… Facing Problem in listing Z ticket. Please advice me way out..There is some problem in your site for listing z ticket.
I am flying august 16th on your airline, I see where someone else is trying to figure out how to assign there seats. Your website is not user friendly.
Ten minutes waiting on the phone and still no one answers. This waltz music unfortunately will circulate in my head the rest of the night. Horrible.
I need a telephone number for the Baggage Department of Austrian Airlines at O’Hare International Airport. I believe my lost luggage is sitting in your facility in Chicago. A claim has been filed and the baggage has now been missing for 2 weeks and I am getting no help from your online missing baggage customer service… just general “still tracing” responses. I need to speak to someone on the ground in Chicago.
My name was misspelled on my ticket reservation and I’m flying internationally on multiple airlines with the major one being Australia Airlines controller of the ticket.
When the booking was made the third party travel agency system used Tracy, instead of Tracey…..it’s only missing the E.
I’ve been trying to correct this for approximately one month now and everyone is giving me the run around because a third party Travel Agency (CheapOair ) was used to purchase our tickets.
Starting with;
with United Airlines who advised that they could correct it but will note their account.
reference the missing E of my name but advised that they couldn’t physically change it because it belongs to Australia Airlines. They referred to contact my travel agency and or Australia Airlines for a resolve.
So I contacted my travel agency first and was told to just show up to the airport on departure day and ask them to change it at that time. Not cool. Only to be then left behind when Australia Airlines says “NO”…..
Next I contacted Australia Airlines on 10/09/2020 and spoke with Australia Airlines Rep who advised that the incorrect spelling reference the one “missing letter” E from my first name WILL effect entry and boarding from their stand point…..when I travel in 3/2021.
She advised to contact Cheapoair and have them send in a request to Australia Airlines reference correcting my name by adding the E…..also advise that I will have to provide supported document (passport photo) so the E can be added. This is Australia Airlines told me to do to resolve.
I contacted Cheapoair on that same day, spoke with representative who noted our account and put in a written request to have Australia Airlines to corrected the spelling of my first name with supported document.
Only now for Australia airlines to refuse CheapOair’s waiver because they don’t do name changes….Really?
It’s a correction! …..correction from Tracy to Tracey.
Why would Australia Airlines Rep make me go through all of this if they were going to deny it?
Help!
I purchased a round trip ticket through United, with one leg from the US to Vienna on Austrian Airlines. How can I get a seat reservation — in particular, an extra-legroom seat? I have spent an hour on hold with Austrian. I have also been put through to a Lufthansa service center, but they were unable to help with this. I am about to cancel the ticket, unless I can find a way to buy an extra-legroom seat.