British Airways City Office in Netherland

About British Airways:
British Airways-logo
British Airways was founded on 31 March 1974. British Airways is a full service global airline, offering year-round low fares with an extensive global route network flying to and from centrally-located airports.

British Airways Customer Relations Office Address:
Contact Customer Relations
British Airways Plc
Customer Relations
PO Box 286118
28361 Bremen, Germany

Email: British [email protected]

Official website:

For new booking, change an existing booking or other enquiries: +31 (0) 20 3469559; Monday – Friday: 09:00-18:00

For existing holiday, hotel or car hire booking: +31 (0) 20 700 6065; Monday – Friday: 09:30-14:00 (CET)

Group travel bookings: +31 (0)20 3469388; Monday – Friday: 10:00-12:00, 15:00-17:00

Delayed baggage: +31 (0) 20 4067230; Daily: 10:00-19:00

Baggage tracer lost and damaged baggage: [email protected]

Baggage claims: +31 (0) 20 3469398 (for sending copies of documents or receipts)

British Airways Online Check-in: check-in

Check your flight status here:

British Airways On Business contacts: +31 20 346 9391; Opening hours: Monday to Friday: 09:00-18:00

For baggage inquiries : British Airways baggage inquiries

Baggage lost and found: Baggage lost and found – British Airways

British Airways Contacts for Executive Club Members in Greenland

Bronze, Silver and Gold Executive Club Members can login to your account (or) contact

By phone

Tel: +31 20 346 9391 (Mon-Fri 0900-1800 hours)
Tel: +31 (0) 20 201 5249 to change hotels and cars booked with Avios only
Working Hours: Mon-Sun 0830-2100 hours

By post

Address: British Airways Executive Club
28365 Bremen

British Airways Baggage Allowance

British Airways Baggage

View British Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

List of British Airways Offices

Find British Airways Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

How to Web Check-in in British Airways?

Procedure to do web check-in or online check-in in British Airways

    1. Visit
    2. Enter PNR number or booking reference number
    3. Enter the passenger’s last name.
    4. Click ‘Start Check-in’.
    5. Confirm the details. You can select your seat
    6. Print the boarding pass

How to change mistakes in your name, flight date and refund ticket in British Airways?

Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in British Airways.

British Airways Special assistance

Travel during pregnancy in British Airways

Pregnancy rules in British Airways:

Procedure to get medical clearance in British Airways

  1. Download medical application form (Part I is for requesting medical assistance and part II is for pregnancy assistance form)
  2. Send the completed application form to [email protected]
  3. Download portable oxygen cylinder request form to request for (should weigh less than 5 kgs)

For more details, contact British Airways Health Services
Phone: +44 (0) 208 738 5444
Fax: +44 (0) 208 738 9644
Email: [email protected]

Types of Planes / Air craft available with British Airways

Total fleet: 295

  • Airbus 318-100
  • Airbus 319-100
  • Airbus 320-200
  • Airbus 321-200
  • Airbus 380-800
  • Boeing 747-400
  • Boeing 757-200
  • Boeing 767-300
  • Boeing 777-200
  • Boeing 777-300
  • Boeing 787-8
  • Boeing 787-9
  • Embraer 170
  • Embraer 190
Queries handled by British Airways Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More

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