Cathay Pacific Airlines – CoronaVirus (nCoVid 19) Travel updates

 in Coronavirus (nCOVID 2019) Updates / News by

Due to the novel CoronaVirus (nCoVid 19), many countries restricted the travel. Update your contact details via Manage booking to receive the latest updates or notifications regarding coronavirus or any updates in Australian Airlines. Customers can also check the website for the latest flight updates, rebooking and refund options.

Cathay Pacific Airlines – Travel restrictions to the following destinations due to CoronaVirus (nCoVid 19)

Australia, Bahrain, Bangladesh, Cambodia, Canada, France, India, Indonesia, Israel, Japan, Korea, Malaysia, Maldives, Myanmar, New Zealand, Nepal, Singapore, Sri Lanka, Taiwan, China, Thailand, The Philippines, UAE, US, Vietnam

All foreign nationals are required to undergo a compulsory self-quarantine for a maximum of up to 14 days immediately upon arrival.

Cathay Pacific and Cathay Dragon Flights have been suspended to Mainland China, The Americas, Australia, Italy, Israel, Asia, Spain

  • China – Mainland, Hong Kong, Macao, Taiwan regions: Kaohsiung, Taichung and all mainland China destinations with the exception of Beijing, Shanghai Pudong, Chengdu and Xiamen
  • The Americas: New York (Newark) and Washington D.C.
  • South West Pacific: Adelaide
  • Europe: Rome, Milan, Tel Aviv, London (Gatwick) and Barcelona
  • Asia: Chiangmai, Bahrain, Kolkata, Clark, Davao, Male, Jeju, Busan, Seoul, Okinawa, Fukuoka, Nagoya, Sapporo, and Tokyo (Haneda), Tokyo (Narita) and Osaka.

Cathay Pacific and Cathay Dragon Refunds and Rebooking due to Coronavirus (COVID-19)

  • If you booked on or before 4 February 2020 for travel until 31 May 2020 for any ticket to, through or from Hong Kong, you can change your booking with no rebooking or rerouting fees.
  • You may have to pay a fare difference if your new ticket is more expensive, but our agents will do their best to find you a similar priced fare.
  • You can choose a new date up to 10 December 2020.
  • If you haven’t decided right now, don’t worry – you have until 31 May 2020 to change your ticket.

Passenger who wants refund for the booked flight or rebook the flight on another date, you can contact the travel agent or Cathay pacific office and Cathay Dragon directly.

If you have booked the flight ticket directly with Cathay Pacific, you can visit here and Cathay Dragon, visit here. Customers who booked with a travel agent must contact them for a refund.

For passengers travelling to/ from Alternate arrangements
Mainland China
  1. Beijing, Shanghai, Xiamen and Chengdu: Alternate flight arrangements will be offered to passengers whose journeys have been affected.
  2. All destinations, except Beijing, Shanghai, Xiamen and Chengdu: You can refund any part of your journey that has not been flown.
    If you booked directly with us, you can request a refund through Manage Booking. Otherwise, please contact your travel agent.
Southwest Pacific
  1. All destinations: Alternate flight arrangements will be offered to passengers whose journeys have been affected.
The Americas
  1. All destinations, except flights between Vancouver and New York JFK: Alternate flight arrangements will be offered to passengers whose journeys have been affected.
  2. Flights between Vancouver and New York JFK:
    You can refund any part of your journey that has not been flown.
    If you booked directly with us, you can request a refund through Manage Booking. Otherwise, please contact your travel agent.
Europe
  1. All destinations:Alternate flight arrangements will be offered to passengers whose journeys have been affected.
Southeast Asia
  1.  All destinations: Alternate flight arrangements will be offered to passengers whose journeys have been affected.
  2. Davao and Clark: You can refund any part of your journey that has not been flown.
    If you booked directly with us, you can request a refund through Manage Booking. Otherwise, please contact your travel agent.
Northeast Asia You can refund any part of your journey that has not been flown for the following origin and destination pairs.

If you are travelling from 13 February to 28 March between:

  • Hong Kong and Taichung
  • Hong Kong and Kaohsiung
  • Hong Kong and Jeju
  • Taipei and Nagoya
  • Taipei and Seoul

If you are travelling from 28 February to 28 March between:

  • Hong Kong and Okinawa
  • Hong Kong and Busan

If you are travelling from 1 March to 28 March between:

  • Hong Kong and Seoul

If you are travelling from 5 March to 28 March between:

  • Hong Kong and Niigata

If you are travelling from 13 March to 28 March between:

  • Hong Kong and Tokyo
  • Hong Kong and Osaka
  • Hong Kong and Nagoya
  • Hong Kong and Fukuoka
  • Hong Kong and Sapporo
  • Taipei and Tokyo
  • Taipei and Osaka

For all journeys other than those listed above, alternate flight arrangements will be offered to passengers who have been affected.

If you booked directly with us, you can request a refund through Manage Booking. Otherwise, please contact your travel agent.
South Asia, Middle East, and Africa
  1. All destinations: Alternate flight arrangements will be offered to passengers whose journeys have been affected.

Cathay Pacific Precautionary measures

  • Reduced flights to Mainland China
  • Thorough cabin disinfection & deep cleaning
  • Increased temperature checks at Arrivals & Departures
  • Hand sanitiser readily available
  • Inflight health update broadcasts
  • Compulsory health declarations
  • HEPA air filters
  • Catering safeguards
  • Additional precautions in our lounges
  • Temporarily modified inflight services

Cathay Pacific Coronavirus (COVID-19) travel restrictions

For more details on Cathay Pacific Airlines CoronaVirus updates, please visit here

To know more details for travel restrictions due to CoronaVirus (nCoVid 19) on many countries, visit here

 

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