China Eastern Airline Representative Office in Colombo, Srilanka 18

About China Eastern Airline:
China Eastern Airlines Logo

Headquartered in Shanghai, China Eastern Air Holding Company (CEAH) is among China’s three major air transportation groups. As the core of CEAH, China Eastern Airlines Co., Ltd. (CEA) became the first Chinese airlines to be listed on the New York, Hong Kong and Shanghai stock exchange in 1997. CEAH operates a fleet of over 510 aircraft, serves 80 million passengers globally every year and ranks in the top ten of many operating indexes including fleet size and passenger volume. As a member of the SkyTeam Alliance, CEA has, through connecting with the Alliance, built an air network starting from the Shanghai hub and reaching 1052 destinations in 177 countries and regions around the world.

China Eastern Airline Colombo Representative Office Address:
No.72,Park Street,Colombo 02, Colombo, Srilanka

China Eastern Airline Reservation office telephone contact numbers:
Fax: 0094-11-4609616

Working hours

Official website:

Check your flight status here:

China Eastern Airline baggage services telephone contact numbers:

For baggage inquiries : China Eastern airline baggage inquiries

Customer service line (24-hour hotline): +86(95530)

Sky Team contact details

Member Tel: 40083-95530

Gold Hotline: 40082-95530

Telephone (International): + 86-21-95530

Member E-mail: [email protected]

Gold mailbox: [email protected]

Near-by Airports: Bandaranaike International Airport, Mattala Rajapaksa International Airport, Trivandrum International Airport

Attractions in Colombo: Gangaramaya Buddhist Temple, Kelaniya Raja Maha Vihara, Galle Face Green

Near by China Eastern Airline office in Srilanka:

List of China Eastern Airline Offices

Queries handled by China Eastern Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Eastern miles

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18 thoughts on “China Eastern Airline Representative Office in Colombo, Srilanka

  • Ahmed Zaid

    Hi! I need to buy a ticket to the Maldives. Kindly send me your contact number to reach you. I need to travel on the 10th December. Thank you.

      • Anula


        I am from Union North. i heard that there is a package for us. but cannot get through your line, can you pls give us an another number or pls call 011 4310100 – Anula


      • P.B.G.Chinthaka

        My self and my son (5 years old) planning to fly to Okinawa(Naha) Japan on 13 th of December 2019 from Colombo, Sri Lanka (one way)
        I need to know the following details,
        1) Total price ( for me & my son) (one way)
        2) Baggage weights, size & No of pieces ( for me & son)
        3) need to take & check-in again baggage in transit (Shanghai) ( available one belt Colombo to Okinawa, Naha)
        4) online checking facility & details about it

  • C N Perera

    I am glad that Seann had a good experience, but I have nothing good to say about this airline and it has nothing to do with leg room and everything with how poorly the airline handles issues and delays. China Eastern is the most uncaring and unhelpful airline I have ever used. They refuse to resolve problem, take ownership or responsibility for problems that they create or even apologize for poor experiences.
    this airline NOT for traveling.

  • Tennakoon

    I need 2 air tickets with 3months return. Colombo to narita. On 22nd March 2017 and return on 15th June around. Transit OK. Need cheapest one

    • C.M.Gamage

      My self and 2 of my friends planning to fly to Fuzhou China. We need to be in Fuzhou on 07 th June 2017. And will plan to return on 28 th June 2017. Please mail me the few of options with a best rate.

      Also pls try to get the below schedule as well ..

      Dep: 20:20 Bandaranaike, Colombo (CMB) – MU 232
      Arr: 06:05 Terminal 1, Pudong, Shanghai (PVG)
      Dep: 08:50 Terminal 1, Pudong, Shanghai (PVG) – MU 5505
      Arr: 10:40 Fuzhou, Fuzhou (FOC)
      Dep: 07:55 Fuzhou, Fuzhou (FOC) – MU 587
      09:30 Terminal 1, Pudong, Shanghai (PVG) – MU 231
      14:35 Terminal 1, Pudong, Shanghai (PVG)

  • ruwan weerasinghe

    How to cont you all no one responded please kindly give us correct cont details, bcz in my China office book 5 air tickets​ 7th May but I cannot get the details please kindly help us..Ruwan weerasinghe

  • salma

    Dear Sir, kindly gave me his properly e mail address where send me email my lost baggage claim international.
    Here may I shall be drown your little attention point out, how to deal your ground handily staff regular international passengers traveling with China Eastern airline Purely, My this massage is only upper level Managements central control all departments notifies for you ?.

    Almost 8 week before lost my baggage Maldives international airport male with China Eastern air line flight number980-468
    File number MELMU025 date 03-Jun-2017 under the name make Report (RIP) MAHAR SALMA KANWAL.
    Here may I can hope I will get properly feedback consisting along with considering Relevant department- appositely with Positively Resonance before day ending.

    Thanks very much,
    Salma kanwal khan

  • D S Meemaduma

    I am traveling to Canada via Shanghi on 14.12.2018 (MU232) from Sri Lanka. My transit time is about 18 hrs, therefore I have made a booking for a hotel room on 15.12.2018 through offers. (Order No is 82515). I got a message saying that within 5 days they will respond, however, so far I didn’t get a message and the hotline or Colombo office number is not working. Pl instruct me.
    D S Meemaduma

    • Editor G

      Hello Prathibani, it’s mostly 20Kg. But we would suggest checking the China Easter Airline website. We are just airlines info website.

  • Georgios Papakalodoukas


    Dear China Eastern,

    We are contacting you regarding the above AWB no.11258078031 which shipped from Shanghai to Colombo on 22-3-2020 by your good flight MU231, see attached for your easy reference.

    Due to the Colombo COVID-19 lockdown, our agent cannot contact or find any of your local representatives to receive the original AWB, try to clear the shipment under special permission, and deliver it on board our vessel.

    Given the above, we would appreciate to provide us with a local mobile number allowing our agent to contact your representatives and obtain the necessary documents for delivery the shipment as necessary.

    Our local agent (RIC) details as below:
    COLOMBO 12

    TEL: + 94 11 2424210 (24 HOURS) – +94 11 5219135
    MOBILE: +94 777 324 619
    FAX: + 94 11 2348320
    EMAIL: [email protected]; [email protected]

    Please handle this matter as URGENT, as spare are vital for the smooth operation of our ship.

    We shall remain at your disposal for any further information you may require.

    We are thanking you in advance for your kind understanding and cooperation.

  • Liyanaarachchige Nethma Kalani Jayasekara

    Need to cancel the booking of flight MU714 on 18th October scheduled at 05.25 Sri Lankan time due to being positive for Covid 19.
    Tried to contact the Colombo office on Sunday at 15.30 Sri Lankan time, but there was no response.
    Please cancel my flight booking.
    My details are:
    e-ticket number: 7812406828797
    Name Jayasekara: Liyanaarachchige Nethma Kalani Jayasekara
    Passport number: N5567045