Due to the novel CoronaVirus (nCoVid 19), many countries restricted the travel. Update your contact details via Manage booking to receive the latest updates or notifications regarding coronavirus or any updates in Eva Air Airlines. Customers can also check the website for the latest flight updates, rebooking and refund options.
Eva Air Airlines – Travel Restrictions due to CoronaVirus (nCoVid 19)
USA, Mainland China, Hong Kong, Macao, Japan, Southeast Asia, Canada, Cambodia, Australia, France, Austria, Netherlands, United Kingdom, Hokkaido, Singapore, Korea, Philippine, Phuket, Milan, TaiWan, Vietnam
Eva Air Airlines – Rebooking/Reissue
- Passengers may change the flight departing on/before 2020-12-31 and the reissue fee will be waived for ONE transaction.
- No-show passengers will not be exempted from no-show fee.
- Ticket validity can be extended for additional 14 days from the last day of ticket validity for the new traveling date.
- For tickets purchased from travel agents, please contact the original issuing agent for rebooking and ticket change.
Eva Air Airlines – Refund
- Refund fee of the tickets and/or ancillary services will be exempted.
- For tickets purchased or modified from EVA AIR official website, please submit a refund application through EVA AIR website. For tickets purchased from EVA/UNI AIR ticketing channels, please contact EVA/UNI AIR reservation and ticketing office to arrange a refund.
- For tickets purchased from travel agents, please contact your travel agent for refunds.
- Refund fee could be waived for the reissued tickets.
- Award ticket and upgrade with mileages
Passenger who wants refund for the booked flight or rebook the flight on another date, you can contact the travel agent or Eva Air Airlines office directly.