Garuda Indonesia was established in 1 August 1947 as KLM Interinsulair Bedrijf, commenced operations in 26 January 1949 as Garuda Indonesian Airways which is the national airline of Indonesia. Garuda Indonesia is headquartered at Soekarno–Hatta International Airport in Tangerang, near Jakarta, Indonesia.
Garuda Indonesia Hongkong Ticket Office Address:
Unit 10, 10 / F, 68 Yee Woo Street,Causeway Bay
Garuda Indonesia Ticket Office telephone contact numbers:
(85-2) 28400000
Email:
Fax:
Working hours
Map
Garuda Indonesia Official website: www.garuda-indonesia.com
Garuda Indonesia Check-in
Garuda Indonesia City Check-in
Available at Garuda Indonesia Sales Office (domestic or international branch office).
Note: Check-in starts from 48 hours to 4 hours before scheduled departure time (local time).
*Flights depart from Terminal 3 Soekarno-Hatta International Airport, check-in counter is closed 45 minutes prior to scheduled departure time.
Garuda Indonesia Internet Check-in
Check-in starts from 24 hours to 4 hours before scheduled departure time (local time).
For departure city of Jakarta (CGK) with domestic destinations, the service is available from 24 hours to 2 hours before departure
Garuda Indonesia Phone Check-in
Passengers who possess a ticket can check in by telephone through the Garuda Indonesia Call Center.
Note: Check-in starts from 24 hours to 4 hours before scheduled departure time (local time).
Garuda Indonesia Mobile Check-in
Passengers can check in and make seat selection using our mobile app from 24 hours up to 4 hours before departure. Except for departure city of Jakarta (CGK) with domestic destinations. Available for domestic and international flight.
Note: Check-in starts from 24 hours and ends before scheduled departure time (local time).
Check Garuda Indonesia flight schedule here: www.garuda-indonesia.com/flightschedule
Garuda Indonesia baggage services telephone contact numbers:
(85-2) 28400000
Trace your baggage in Garuda Indonesia: Garuda Indonesia-Trace baggage
Garuda Indonesia Baggage Allowance
View Garuda Indonesia Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Garuda Indonesia Customer care / Call Center number:
0804 1 807 807 (Within Indonesia region only) or +62 21 23519999.
Near-by Airports:
Near-by cities:
Attractions in Hongkong:
Types of Planes / Air craft available with Garuda Indonesia
Total fleet: 144
- ATR 72–600
- Airbus A330–200
- Airbus A330–300
- Airbus A330–900neo
- Boeing 737–800
- Boeing 737 MAX 8
- Boeing 747–400
- Boeing 777–300ER
- Bombardier CRJ1000 NextGen
Queries handled by Garuda Indonesia Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, GarudaMiles
Is there any problem / complaint with reaching the Garuda Indonesia Hongkong Ticket Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Garuda Indonesia Hongkong Ticket Office in Hongkong: (click on the stars below)
You should update the address of your sales office in Hong Kong listed on this web site, so your customers can find you.
What are the office hours for the Garuda International Sales office in Hong Kong?
I want to book a ticket for my housemaid. Her name is Anik Maidatul Karomah. She plans to fly back Semarang on Oct 18 and return to HK on Oct 31. Please advise a/v of ticket and price.
Hello Jeff Chan
For your ticket fare or Garuda Indonesia round trip offers, please contact them through the official phone line.
apa bisa tiket saya di ganti tgl dan bln?
Saya mau cancel tiket
Can I have your phone number ? Hong Kong Office 852-2840-0000 has no answer
Cancel tiket
I have booked a flight for my domestic helper with confirmation code (QVDCE5) and in the eticket, the passenger name shows “Sarimah Sarimah Mrs” but in her passport, it shows “Sarimah” only. Will there be any issue?
Dear Sir,
I have bought an airticket to Jakarta with departure date of 27 Sep 2020. The booking reference is TJAO5B and the Surname of the passenger is MUNAWAROH. I want to change the departure date to next year 25 Sep 2021. Could you kindly help this matter?
My mobile is 852 67090542.
Thank you very much.
The flight has already canceled in May 2020. I know that passenger allowed re-schedule until 30 Jun 2021. But my housemaid will not return to Indonesia in 2021. Would you please help to cancel the ticket and refund the fee for me? My housemaid’s name is Muntiyani and the ticket number is 1263368588278. My mobile is 98513310. Thank you.
Dear Sir,
I have bought an air ticket to Jakarta with departure date 27 Dec 2020. The booking reference is L69QJ1 and the Surname of the passenger is ROHKAYATUN. Could you kindly check the valid date of this ticket?
Can I extend the ticket to DEC 2021 or is there any refund if cancel the ticket?
Looking forward to hearing from you soon.
Thank you very much.
I call to the hotline for more then 10 times but no body pick up the call. please update the hotline number so that we can call to enquiry or change flight date . please give me a call to 51717055 coz I need to re arrange my flight date ,thx
I have purchased a air ticket from Jakarta to Semerang on 7 May 2021 (Garuda Indonesia 242,15:40-17:00) from Expedia.com. There was the booking confirmation (Itinerary No. 72083930850291) and the fare was paid by credit card. However, one minute later, I received an email again notifying me the booking was cancelled. they told me to contact you, the Airline directly. May I know what do I have to do in order to secure the booking? Is it I have to do the booking again and that your Airline would refund me previous payment?
As the time is running short, please send me a reply immediately. Thank you.
.
any flight from Jarkata to Hong Kong on 9 March 2022.
The flight GA876 is available on 9 March 2022 or cancelled. If cancelled, any other flight in the coming future is ok?
Flights to Hong Kong from Jakarta are all cancelled until 21 March 2022. I’ve booked one on GA876 leaving Jakarta on 20 March for my maid. Please let me know if she can be put on another flight ASAP.
I have purchased a on-way-ticket for my maid Cheaptickets.hk on 6 January 2023 for 16 January 2023.
There is no answer from your office and no confirmation received.
Please us know how to check