Garuda Indonesia was established in 1 August 1947 as KLM Interinsulair Bedrijf, commenced operations in 26 January 1949 as Garuda Indonesian Airways which is the national airline of Indonesia. Garuda Indonesia is headquartered at Soekarno–Hatta International Airport in Tangerang, near Jakarta, Indonesia.
Garuda Indonesia Kuala Lumpur Ticket Office Address:
Lot 1-16, Intermark Mall, The Intermark,
348, Jalan Tun Razak, 50400 Kuala Lumpur
Garuda Indonesia Ticket Office telephone contact numbers:
603 21622811
Email:
Fax:
Working hours
Garuda Indonesia Official website: www.garuda-indonesia.com
Garuda Indonesia Check-in
Garuda Indonesia City Check-in
Available at Garuda Indonesia Sales Office (domestic or international branch office).
Note: Check-in starts from 48 hours to 4 hours before scheduled departure time (local time).
*Flights depart from Terminal 3 Soekarno-Hatta International Airport, check-in counter is closed 45 minutes prior to scheduled departure time.
Garuda Indonesia Internet Check-in
Check-in starts from 24 hours to 4 hours before scheduled departure time (local time).
For departure city of Jakarta (CGK) with domestic destinations, the service is available from 24 hours to 2 hours before departure
Garuda Indonesia Phone Check-in
Passengers who possess a ticket can check in by telephone through the Garuda Indonesia Call Center.
Note: Check-in starts from 24 hours to 4 hours before scheduled departure time (local time).
Garuda Indonesia Mobile Check-in
Passengers can check in and make seat selection using our mobile app from 24 hours up to 4 hours before departure. Except for departure city of Jakarta (CGK) with domestic destinations. Available for domestic and international flight.
Note: Check-in starts from 24 hours and ends before scheduled departure time (local time).
Check Garuda Indonesia flight schedule here: www.garuda-indonesia.com/flightschedule
Garuda Indonesia baggage services telephone contact numbers:
603 21622811
Trace your baggage in Garuda Indonesia: Garuda Indonesia-Trace baggage
Garuda Indonesia Baggage Allowance
View Garuda Indonesia Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Garuda Indonesia Customer care / Call Center number:
0804 1 807 807 (Within Indonesia region only) or +62 21 23519999.
Near-by Airports:
Near-by cities:
Attractions in Kuala Lumpur:
Types of Planes / Air craft available with Garuda Indonesia
Total fleet: 144
- ATR 72–600
- Airbus A330–200
- Airbus A330–300
- Airbus A330–900neo
- Boeing 737–800
- Boeing 737 MAX 8
- Boeing 747–400
- Boeing 777–300ER
- Bombardier CRJ1000 NextGen
Queries handled by Garuda Indonesia Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, GarudaMiles
Is there any problem / complaint with reaching the Garuda Indonesia Kuala Lumpur Ticket Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Garuda Indonesia Kuala Lumpur Ticket Office in Malaysia: (click on the stars below)
Good afternoon all, can any one assist me as I have 5 passengers with reference no of OIKRME & OIKEAX.
Due to Volcanic eruptions in Bali, my passengers decide not to travel to Bali, Booking was cancelled with ticket no
6.TE 1264979749095-MY NYANG/A U8L8*AJW 1352/08SEP*I
7.TE 1264979749096-MY SIMA/A U8L8*AJW 1352/08SEP*I
8.TE 1264979749097-MY ALLIS/A U8L8*AJW 1352/08SEP*I
9.TE 1264979749098-MY MARKT/A U8L8*AJW 1352/08SEP*I
3.TE 1264979893850-MY DYONA/A U8L8*AJW 1353/08SEP*I
Can I reissue or refund & waive off refund fee or not ? your prompt reply is very much appreciated. Thanks
Hi Jennifer Wong,
Please call Garuda Indonesia on 603 21622811 and confirm.
Thanks,
Support team.
Hi,
Our maid will be taking the GA flight from Kuala Lumpur to Kupang via Jakarta on the 15th Feb 2020.
Her connecting flight to Kupang is on 16Feb2020 at 0705hrs.
Please advise where will she be able to spend the hours? Can she be at the airport till then?
Can travel agent apply for appointed agen for garuda airlines
The most frustrating experience, my son stranded at the airport because the out flight through indonesia wont let him travel as advised earlier to dubai to get on his chartered flight in dubai later today.
nobody picks the call +60387874066. never experienced such bad moment before
The most frustrating experience, my son stranded at the airport because the out flight through indonesia wont let him travel as advised earlier to dubai to get on his chartered flight in dubai later today.
nobody picks the call +60387874066. never experienced such bad moment before
bought ticket through travel genio – garuda airlines indonesia
ticket
Outgoing:
FLIGHT MH 723 – Malaysia Airlines 10/07/2020
DEPARTURE: Kuala Lumpur, MY (Kuala Lumpur Intl.) 10/07/2020 16:10
ARRIVAL: Jakarta, ID (Soekarno-Hatta Intl.) 10/07/2020 17:35
AIRLINE BOOKING CODE:MH/QEXP8C
BOOKING CONFIRMED, Economy DURATION: 02:25
BAGGAGE ALLOWANCE: 30 K
STOPS: –
OPERATED BY: Malaysia Airlines, MH
—————————————————————————–
FLIGHT GA 9047 – Garuda Indonesia 10/07/2020
DEPARTURE: Jakarta, ID (Soekarno-Hatta Intl.) 10/07/2020 23:55
ARRIVAL: Abu Dhabi, AE (Nadia Intl.) 11/07/2020 05:05
AIRLINE BOOKING CODE:MH/QEXP8C
BOOKING CONFIRMED, Economy DURATION: 08:10
BAGGAGE ALLOWANCE: 30 K
STOPS: –
OPERATED BY: Etihad, EY
—————————————————————————–
FLIGHT GA 9180 – Garuda Indonesia 11/07/2020
DEPARTURE: Abu Dhabi, AE (Nadia Intl.) 11/07/2020 07:30
ARRIVAL: Dubai, AE (Travel Mall EY Bus Station) 11/07/2020 09:10
AIRLINE BOOKING CODE:MH/QEXP8C
BOOKING CONFIRMED, Economy DURATION: 01:40
BAGGAGE ALLOWANCE: 30 K
STOPS: –
OPERATED BY: Etihad, EY
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E-tickets
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TICKET:1263771457930 – MWANGI BEDAN NJOROGE
my Indonesia helper will be going back to Palembang in Aug ’21 from Kuala Lumpur. Garuda air ticket will be KUL-CGK-CGK-PLM. There will be a stop over at Jakarta (20hours) and transit to another flight to Palembang .
My question is
1) My Indonesian helper will be quarantine at Jakarta or Palembang and how many days of quarantine ?
2) Do she need to be fully vaccinated before she return back to Indonesia ?