Garuda Indonesia was established in 1 August 1947 as KLM Interinsulair Bedrijf, commenced operations in 26 January 1949 as Garuda Indonesian Airways which is the national airline of Indonesia. Garuda Indonesia is headquartered at Soekarno–Hatta International Airport in Tangerang, near Jakarta, Indonesia.
Garuda Indonesia Perth Ticket Office Address:
Ground Floor, 16 St Georges Terrace
Garuda Indonesia Ticket Office telephone contact numbers:
(61-8) 9214 5100
Email:
Fax:
Working hours
Map
Garuda Indonesia Official website: www.garuda-indonesia.com
Garuda Indonesia Check-in
Garuda Indonesia City Check-in
Available at Garuda Indonesia Sales Office (domestic or international branch office).
Note: Check-in starts from 48 hours to 4 hours before scheduled departure time (local time).
*Flights depart from Terminal 3 Soekarno-Hatta International Airport, check-in counter is closed 45 minutes prior to scheduled departure time.
Garuda Indonesia Internet Check-in
Check-in starts from 24 hours to 4 hours before scheduled departure time (local time).
For departure city of Jakarta (CGK) with domestic destinations, the service is available from 24 hours to 2 hours before departure
Garuda Indonesia Phone Check-in
Passengers who possess a ticket can check in by telephone through the Garuda Indonesia Call Center.
Note: Check-in starts from 24 hours to 4 hours before scheduled departure time (local time).
Garuda Indonesia Mobile Check-in
Passengers can check in and make seat selection using our mobile app from 24 hours up to 4 hours before departure. Except for departure city of Jakarta (CGK) with domestic destinations. Available for domestic and international flight.
Note: Check-in starts from 24 hours and ends before scheduled departure time (local time).
Check Garuda Indonesia flight schedule here: www.garuda-indonesia.com/flightschedule
Garuda Indonesia baggage services telephone contact numbers:
(61-8) 9214 5100
Trace your baggage in Garuda Indonesia: Garuda Indonesia-Trace baggage
Garuda Indonesia Baggage Allowance
View Garuda Indonesia Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Garuda Indonesia Customer care / Call Center number:
0804 1 807 807 (Within Indonesia region only) or +62 21 23519999.
Near-by Airports:
Near-by cities:
Attractions in Perth:
Types of Planes / Air craft available with Garuda Indonesia
Total fleet: 144
- ATR 72–600
- Airbus A330–200
- Airbus A330–300
- Airbus A330–900neo
- Boeing 737–800
- Boeing 737 MAX 8
- Boeing 747–400
- Boeing 777–300ER
- Bombardier CRJ1000 NextGen
Queries handled by Garuda Indonesia Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, GarudaMiles
Is there any problem / complaint with reaching the Garuda Indonesia Perth Ticket Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Garuda Indonesia Perth Ticket Office in Australia: (click on the stars below)
HI. I have misplaced the E-Ticket for Mr Geoffrey Robert Dixon. E-ticket number 126-2486600884. Would it be possible to send me a replacement by E-mail to print out please. Thank you in advance.
Regards, Clifford Travis.
ref:_00D90s0WI._500901cP2tt:ref
Flight to Bali 7-50 Friday 5th May.
Booking Number 2xmnpt.
Mr Dixons E-ticket number: 126-2486600884.
I have booked a flight to Bali Indonesia and I haven’t received any conformation emails and you have already taken the airfare out of my account my name is Shelley Parsons and I’m flying on the 8th March 2018 returning 30th March 2018 please send me a conformation email.
We could not see Garuda Indonesia Perth working hours in the website, because we called several times to number 92212005 always engage and the answering machine said the operator is not attended.
It is very unhelpful for customers.
Good Morning /Afternoon
I am requesting information regarding our delayed flight GA 451 from Praya to Dempasar on February 19. This flight was delayed for 9 hours causing us to miss our connection flight back to Perth. Our insurance company wants written information regarding the reasons this flight was delayed and for how long,also what compensation was offered to us. They also require in writing the cost of this flight. We paid 1,816,800 IDR for our ticket.
Please reply ASAP by email so we can complete our claim to Cover More Travel insurance.
Hi,
I just returned from Bali today, Tuesday night 23rd to perth and i left my 3 year olds little pink bunny rabbit toy on the plane. Can you call me and can i pick it up from somewhere as its her sleeping toy.
Thanks
Luke Cameron
Mobile 0487652818
I flew to Bali with Garuda several months ago and since then I am bombarded with travel and sales info on my mobile phone. There is no STOP or UNSUSCRIBE opportunity and the messages from Garuda, on average three per week are sometimes in Indonesian or English.
I have not authorised online receipt of material from Garuda. It is harassment and I want it stopped but calls to Garuda office in Perth are just a waste of time – nothing they can do!!!.
I would appreciate an answer to this email so I can provide you with phone number, etc in the hope that someone in Garuda can put an end to this.
I am trying to modify dates on a flight I booked 11th Jan res no O719JL ticket number 126-2108307204 cannot do, please advise fordenkw@bigpond.com I am new Garuda miles member,having travelled many times with Garuda and have to change dates on fare because of serious health problem with close family,can you help I am due to fly on Feb 1ST need to change to 12TH April to 19th April the website will not do this change for me.Thankyou in anticipation MARGERY FORDEN
Garuda has charged my credit card twice for one person flying from Perth to Bali at 7.35am on 9 March 2019. The email address I was given does not exsist. Please contact me susandarby13@hotmail.com passengers name is Liam Darby .
Garuda Indonesia Perth,
My flight from Amsterdam to Jakarta on October 5 has now been changed to Amsterdam to Denpesar (Bali). The flight to Bail arrives at 11:05 am on Sunday 6th October. Unfortunately, I have a connecting flight to Perth that leaves from Jakarta at 10:20 am on the Sunday 6th October.
Garuda Indonesia have changed the flight booking and this will mean I will miss my connecting flight back to Perth. Can you please contact ASAP. I have tried calling your 24 help line and I just get a voice mail message.
Hi we are flying with garuda this friday the 25Th of October departing perth for Bali at 7.10 am. It is my husbands 60th Birthday and I was wondering if they could wish him Happy Birthday on the plane intercom.
if you could that would be wonderful.
Thankyou
Louise Blewett
Hello, my family and myself have booked to go to Bali on 8th June to 18th June flying with your airline. With regards to the recent coronavirus problem can we get a credit note for our booking and rebook when it is safe to do so. We are extremely dissapointed but know we have to keep ourselves safe and follow the goverments travel advice as well. Please let me know as soon as possible if this can be done. Our bookings are under the name of Pertile and McClue travelling from Perth to Denpasar on the dates mentioned,
I sent a cancellation email to your office on the 12/03/2020 and receiveda reply on the 13/03/2020.
This reply confirmed my cancellation and wanted a confirmation from me of the card and booking details.
I sent a confirmation reply that all was correct .Since then i have asked for a reply from you to confirm all is good .
Now i have received an email to say no refund but can reschedule it.
I do not have the abillity to reschedule. Can someone please reply to my emails.
Thank you
malcolm
I have been trying to find out when Garuda Airlines will be resuming flights from Perth to Denpasar. Thank you