IATA Africa & Middle East
IATA’s regional office for the Africa and Middle East (AME) is based in Amman and, along with its country offices, sustain the extraordinary dynamism of region by responding to the needs of member airlines, member airlines, accredited travel and cargo agents as well as industry partners.
IATA maintain close relations with governments, their agencies, the International Civil Aviation Organization Middle East (ICAO-MID), the African Airlines Association (AFRAA), the African Civil Aviation Commission (AFCAC), the African Union, airports, air navigation service providers and regional airline associations.
Address:
IATA Saudi Arabia, Al-Mohamadiah Plaza Center, Office No 15, 1st Floor, Madinah Street, Jeddah – 21473, Kingdom of Saudi Arabia
Working hours
IATA Customer Service number
For any queries or information for Airlines, Travel Agents, Cargo Agents (BSP, CASS, Accreditation), contact IATA customer care number.
IATA phone number for Travel and cargo agent: +962 (6) 5939922
IATA phone number for airlines: +962 (6) 5939922
Email:
Fax:
IATA website: http://www.iata.org/Pages/default.aspx
IATA Dangerous Goods hotline
For any information concerning the shipment of dangerous goods, please contact
IATA cargo Website: http://www.iata.org/cargo
IATA Dangerous Goods Hotline: 1-514-390-6770
Email: dangood@iata.org.
About IATA
The International Air Transport Association (IATA) is the trade association for the world’s airlines.
IATA has 54 offices in 53 countries. It represents some 280 airlines from 120 countries. Flights by IATA members represents 83% of total traffic (RTK: Revenue Tonne Kilometers).
The IATA regional pages are your access to regional information, such as industry issues, safety and security, agency programs and regional planning, regulatory public policies, and more.
Is there any problem / complaint with reaching the IATA Office Jeddah, Saudi Arabia Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the IATA Office in Jeddah, Saudi Arabia: (click on the stars below)
nobody open the door, no idea where is their new office, not answering calls..
I want to make a complaints against ALAKLOBI Travel agency, in Bisha, KSA. I requested to cancel my parents ticket which was bought from them two weeks before the date of visit, every week i went they told,to wait. Now its two months finished. I became to know that the ticket they didnot cancelled and now its showing” no show” I have lost the total money.
Can you tell me where i have make this complain.
I have a complaint against AL AKLOBI Travel And Cargo Agency in Bisha, KSA. I give them my parents ticket to cancel and refund money two weeks before the date of their travel date, they didnot do it and now two months finished I went to Biman Bangladesh Head office in Jeddah and came to know that they didnot cancel it. Now in no show.
I have lost the total money.
I have a complain against Ethiopian Air Line and I need to know where can I address this issue, the concern email address.
Thank you.
Dear all
kindly inform me about bank guarantee to obtain iata membership i established new travel agency
Thanks
Tried numerous times and cannot get through to the head office. They dont reply ro my emails euther. Trying to contact ms. Inass who did my booking.
Dear IATA staff
We are ALNAKHLAH NATIONAL FOR TRANSPORTATION SERVICES company, in the process of providing aviation fuel service at the airports
Therefore, please kindly provide us with the necessary requirements and the necessary steps in details to obtain the membership of IATA , knowing that we are still in the process of establishing the service of providing aviation fuel at airports in the Kingdom of Saudi Arabia.
how can i contact with IATA about this subject??
Best Regards
We are one of the agent of IATA in KSA (Jeddah), we require VAT details of IATA. Please provide.
Dear Concerned,
Rehlat.com booking web site are cheating with my refund, on 19-10-2021 I cancelled my booking at same time and asked for refund around 2523.82SR they refund me only 1045.73SR never mind that. They send for me voucher by email and up to date they didn’t refund, I contact them several time by phone by email and its useless then I contact them by messenger on Facebook and on they replay to me by email that the ticket cant be refund.
Please read bellow message from them
On Wed, Mar 9, 2022 at 2:56 PM Rehlat wrote:
Dear Esteemed Guest,
Greetings & Thank you for reaching Rehlat customer support!
Kindly note we have sent email to the Airline for refund approval once we get revert from them will update you.
We appreciate your choosing us and please feel free to reach us for further assistance.
Thanks & Regards’
Faisal
Dear Customer,
The amount to be paid was calculated for you: SAR 1045.73.
Calculation details:
Ticket price: 2358.73 SAR
Penalty: 0 SAR
Non-refundable fare: 901 SAR
Non-refundable fees: 25 SAR
Service fee: 371 USD
Priority refund processing fee: 0 SAR
Extra charges: 16 SAR
Comment: The amount sent for your confirmation is maximally possible for this request and is directly
regulated by the airline. Once you have confirmed the refund amount, we will submit the request to the
airline, and the tickets will be canceled. The amount refundable will be adjusted by the airline depending on
the internal regulations and the amount of taxes/fare to be refunded, about which you will be additionally
informed.
Booking #7JQMB8QH Status: Being refunded
The ticket cancellation will be made only upon confirming the amount to be returned. To confirm this, please
log into “My account” – “Flight tickets” – “Booking #” – “Edit order” – “Ticket Refund”.
Please confirm your acceptance of the refund by 2021-10-20 23:45:00.
After the expiry of confirming period, you have to create a new refund request.
Attention! The refundable amount will be calculated according to the exchange rate of the day when the
Passenger made a refund request.