Jetstar Airways Contact phone numbers | Address| Working hours


Jetstar Airways Pty Ltd, trading as Jetstar, is an Australian low-cost airline (self-described as “value based”) headquartered in Melbourne. Established in 2003. It is a wholly owned subsidiary of Qantas, created in response to the threat posed by low-cost airline Virgin Australia.

Corporate addresses

Jetstar Airways Australia

PO Box 4713, Melbourne, VIC 3001, Australia

  Email

Jetstar Asia Singapore

Singapore Changi Airport T1, PO Box 323, Singapore 918144

+65 6499 9702, +613 9645 5999 charges apply, in English,

Monday to Sunday, 24 hours

Jetstar Pacific Vietnam

112 Hong Ha, Ward 12, Tan Binh Dist. Ho Chi Minh City, Vietnam

Jetstar Japan

Narita International Airport Terminal 3, Narita, Chiba, 282-0006, Japan

Contact phone: https://www.jetstar.com/sg/en/contact-us/contact-numbers

Jestar Airways Official website: https://www.jetstar.com/sg/en/home

Jestar Airways Online Check-in: 

Note: Check-in at least 90 minutes before departure for flights leaving from a Domestic Terminal and at least 2 hours for flights leaving from an International Terminal.

Check Jestar Airways schedule here:

Check Jestar Airways flight status here: https://booknow.jetstar.com/FlifoSearch.aspx

AUSTRALIA

131 538 charges apply, Monday to Sunday, 24 hours

CAMBODIA

Phnom Penh
+855 23 220 909 Monday to Saturday, 8.00am to 6.00pm (local time)
+613 9645 5999 charges apply, Monday to Sunday, 24 hours
Siem Reap (Angkor Wat)
+855 63 964 388 Monday to Saturday, 8.00am to 6.00pm (local time)
+613 9645 5999 charges apply, Monday to Sunday, 24 hours

CHINA

Mainland China
4001 201 260 charges apply, Monday to Sunday, 24 hours
+613 9645 5999 charges apply, Monday to Sunday, 24 hours
Hong Kong SAR
+852 3192 7451 charges apply, Monday to Sunday, 24 hours
+613 9645 5999 charges apply, Monday to Sunday, 24 hours
Taiwan
+00801 852 015 charges apply, Monday to Sunday, 24 hours, in English
+613 9645 5999 charges apply, Monday to Sunday, 24 hours, in English

FIJI

008 002 171 Monday to Sunday, 24 hours
+613 9645 5999 charges apply, Monday to Sunday, 24 hours

INDONESIA

+62 803 852 9779 charges apply, in English, Monday to Sunday, 24 hours, using an Indonesian (local) SIM card
001 803 852 9779 charges apply, in English, Monday to Sunday, 24 hours, using a non-Indonesian SIM card in Indonesia (i.e. global roaming) – you must manually connect to the Indosat mobile network
+613 9645 5999 charges apply, in English, Monday to Sunday, 24 hours

JAPAN

0570 550 538 press 2 for English, charges apply, Monday to Sunday, 9.00am to 9.00pm (local time)
050 3163 8538 calling from a PHS device, charges apply, Monday to Sunday, 9.00am to 9.00pm (local time)

MALAYSIA

1800 813 090 charges apply, Monday to Sunday, 24 hours
+613 9645 5999 charges apply, Monday to Sunday, 24 hours

MYANMAR

+95 9 42111 6662
+95 9 42111 6663
Monday to Friday, 9.00am to 5.00pm (local time)

NEW ZEALAND

+64 9975 9426 charges apply, Monday to Sunday, 24 hours
0800 800 995 toll free from local landlines only, Monday to Sunday, 24 hours

PHILIPPINES

1800 1611 0280 charges apply, in English, Monday to Sunday, 24 hours
+613 9645 5999 charges apply, in English, Monday to Sunday, 24 hours

SINGAPORE

+65 6499 9702 charges apply, in English, Monday to Sunday, 24 hours

THAILAND

66 2267 5125 charges apply, in English, Monday to Friday, 8:30am to 5:30pm (local time); Sunday, 8:30 to 12:30pm (local time)
001 800 611 2957 toll free, phone must be connected to CAT network, in English, Monday to Sunday, 24 hours
+613 9645 5999 charges apply, in English, Monday to Sunday, 24 hours

USA

1866 397 8170 toll free, in English, Monday to Sunday, 24 hours
+613 9645 5999 charges apply, in English, Monday to Sunday, 24 hours

VIETNAM

1900 1550 charges apply, Monday to Sunday, 24 hours
+84 8 35473550
+84 8 62878550 from outside Vietnam, charges apply, Monday to Sunday, 24 hours

Other Countries and Regions

+613 9645 5999 charges apply, Monday to Sunday, 24 hours

Jetstar Airways Baggage Allowance

View Jetstar Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Links: https://www.jetstar.com/sg/en/contact-us/complaints-and-compliments, https://www.jetstar.com/sg/en/contact-us/contact-numbers, https://www.jetstar.com/sg/en/cheap-flights

Queries handled by Jetstar Airways Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class

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