KLM office in Lusaka, Zambia 2

About KLM:

KLM Royal Dutch Airlines was founded on 7 October, 1919 to serve the Netherlands and its colonies. KLM is today the oldest airline still operating under its original name. KLM has been part of the AIR FRANCE KLM group since the merger in 2004.KLM is headquartered in Amstelveen.

KLM Lusaka Office Address: Kenya Airways 3rd Floor, Maanu Centre, Addis Ababa Roundabout Stand 4647, Beit Road Lusaka, ZAMBIA, Lusaka, Zambia

KLM Reservation office telephone contact numbers: +254 20 389 37 22

Email: kl.b2c.zm@airfrance-klm.email

Working hours: Monday – Friday(08:15 – 16:30) & Saturday (09:00 – 12:00)

Map: View direction here

KLM Official website: http://www.klm.com/

KLM Online Check-in: www.klm.com/online check-in

Note: KLM Online Check in begins from 30 hours to 1 hour before departure.

Check your KLM flight status here: www.klm.com/flightstatus

KLM baggage services telephone contact numbers: +254 20 389 37 22

For KLM baggage inquiries : KLM baggage inquiries

KLM Baggage lost and found: Baggage lost and found – KLM

Near-by Airports: Kenneth Kaunda International Airport, Ndola Airport

KLM Royal Dutch Airlines Flight Code: KL

KLM Customer Care Support

Check the above link to know the KLM Royal Dutch Airlines customer care phone number, email etc

KLM Baggage Allowance

View KLM Royal Dutch Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

List of KLM Offices

Click the above link to view the List of KLM Offices address, phone, email, working hours, website, direction and more.

Procedure to do web check-in or online check-in in KLM Royal Dutch Airlines

1. 1. Visit https://zimbabwe.klm.com/check-in
   2. Enter ticket number or booking code
   3. Enter the Loyalty programme number (if you have)
   4. Enter the passenger’s last name.
   5. Click ‘Start Check-in’.
   6. Confirm the details. You can select your seat
   7. Print the boarding pass

How to change mistakes in your name, flight date and refund ticket in KLM Royal Dutch Airlines ?

Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in KLM Royal Dutch Airlines.

KLM  Special assistance

Travel during pregnancy in KLM

• Expectant mothers can travel in KLM Airline till 36th week of the Single and multiple pregnancy.
• When flying with special medical requirements, you may need to arrange medical clearance certificate.
• you must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF (Medif-Form A and Medif-Form B)

For any special assistance queries, contact: https://www.klm.co.zm/information/assistance-health/pregnant

Procedure to get medical clearance in KLM

1. Download Form A, Download Form B
2. send the completed application form to Request a FREMEC

For more details, contact KLM Health Services

vaccinations and health advice: https://klmhealthservices.com/en/home-2/

Phone: + 800 556 22 737

Working hours: Monday to Sunday 07:00 AM – 10:00 PM

Email: KLMCares@klm.com

Types of Planes / Air craft available with KLM

Total fleet: 117

• Airbus A330-200
• Airbus A330-300
• Airbus A350-900
• Boeing 737-700
• Boeing 737-800
• Boeing 737-900
• Boeing 747-400
• Boeing 747-400M
• Boeing 777-200ER
• Boeing 777-300ER
• Boeing 787-9
• Boeing 787-10
• Boeing 747-400ERF

Queries handled by KLM Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Flying Blue Miles

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