About Lufthansa:
Lufthansa was founded on 1953 and commenced operations on 1955. Lufthansa is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size. Lufthansa operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft.
Lufthansa Reservation Office Address: Germany
Lufthansa Reservation office telephone contact numbers: +49 (0) 69 86 799 799
Email: NA
Fax: NA
Working hours: Monday – Sunday: 00:00 – 24:00
Holiday: 00:00 – 24:00
Map
Official website: www.lufthansa.com
Lufthansa Online Check-in: www.lufthansa.com/online check-in
Check your flight status here: www.lufthansa.com/flightstatus
Lufthansa baggage services telephone contact numbers: +49 (0) 69 86 799 799
Lufthansa Baggage Allowance
View Lufthansa Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
How to complaint about the lost personal property in Lufthansa Airlines?
For the lost items on aircrafts or in any of the Lufthansa lounges, you can report on arrival or contact through phone or email or contact
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport.
If any individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival:
- At the Lufthansa baggage tracing desk at the airport or
- At the Lufthansa service counter at the airport
Note: Reporting the loss at a later date can only be accepted if this is made in writing online within seven days.
Lufthansa Airline call center / service center
Internet Service Center:
Phone: +49 (0) 69 86 799 699
Opening hours: Monday – Friday: 07:30 – 22:00
Sat & Sun: 10:30 – 19:00
Holiday: 10:30 – 19:00
Lufthansa Cargo eServices support
If you have any questions regarding booking inquiries, price / loadability inquiries, dangerous goods inquiries, billing, claims settlement, statements and other information on air freight on eServices, please contact eChannel Helpdesk.
By phone: +49 (0) 18 02/737 737 (local rate Germany) or
By email: echannelsupport@dlh.de
Email: lhcargo @ dlh.de
Fax: 01802 747 747 ** (** From the German landline network: Costs 0.06 EUR / min. From mobile networks: Costs for calls max.0.42 EUR / min)
Lufthansa Cargo Service Center:
Tel: 0180 6 – 747 100 (From the German landline network: calls cost €0.20/min. From mobile phone networks: max. €0.60/min. ).
Lufthansa Airlines Offices Worldwide
Find Lufthansa Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
Types of Planes / Air craft available with Lufthansa
Total fleet: 268
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
- Airbus A350-900
- Airbus A380-800
- Boeing 737-300
- Boeing 737-300
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-9
Queries handled by Lufthansa Customer care:
Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More Frequent flyer
Is there any problem with reaching the Lufthansa Reservation Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Lufthansa Reservation Office in Germany: (click on the stars below)
It is impossible to contact you. I have tried for days. I have tried France, England and Germany. It is disgraceful. I only want to take a puppy on board and you have ruined my holiday.
CHILDS PROSTHETIC device in missing bag
17 calls, 12 emails claim filed.
CEO CARSTEN AND KATHLEEN please help!!!
Child needs device to prevent bone growth
No one is answering Luf baggage in US or Berlin
I have spent well over 5 hours on the phone waiting for someone to pick up the call. Need to change the itinerary of 1 of our family members, but I can not do this online as the ONLY option is to change everybody’s itinerary if I want to make a change. Ridiculous, bad service…..
It is impossible to call you, i needed to contact you because of changes in schedule made by you and it is not possible at all, regardless of the office (Finland, Poland or Germany) and regardless of time from 8am until 11pm. Guys simply allow changes online or put more staff in to the call line or do not change flight schedules so often! really annoying!
You are not professionnel.
Spending hours and hours waiting on the phone while saying that the waiting time is 7 minutes or 10 minutes or 12 minutes.
It is horrible.
I want to change my tiket reservation and the booking code was encrypted since it was the first time and it seems i made that option during the reservation. It is really impossible to work with you.
It is impossible to contact you to to make flight changes for my dad. In addition you closed near by airport offices so we cannot go there in person to make the change. What can be done? PLEASE!!!!!
HILGERS Martin & Joan
Flight LH 962 Frankfurt/Edinburgh 10.10am arr 11.05 29.09.2021
Flight LH 965 Edinburgh/Frankfurt 17.40hrs arr 20.30 03.10.2021
We requested an Invoice for Joan Gray, Grune Str 65, Wermelskirchen
WHY HAVE YOU NOT TAKEN THE PAYMENT ????
WE HAVE NO BOARDING PASSES TO COPY OR TICKETS ! HOW ARE WE SUPPOSED TO COMPLETE A ‘LOCATOR’ FORM ?
This was booked through OPODO !
Hotel accommodation has also been reserved pending receipt of your Tickets/Boarding Passes !
YOU DO NOT RESPOND TO OUR TELEPHONE CALLS.
THIS IS E X T R E M E L Y U R G E N T !
This is the most horrible service I have ever faced in my life. It is IMPOSSIBLE to contact you! Your stupid phone has waiting time of more than 5 hours!!!! I have tried for 10 days each day for several hours, but nobody is taking my call. Your website is NOT PROFESSIONAL at all. I will never in my life use Lufthansa again. All I wanted was to book an additional Luggage. But your unprofessional website makes it IMPOSSIBLE to do so. You have RUINED MY HOLIDAYS!!!!