Philippine Airlines S/A Philippine Airlines (PAL) was founded on 1935 .It is known as Philippine Air Lines, is the flag carrier of the Philippines. Headquartered at the PNB Financial Center in Pasay City, the airline was founded in 1941 and is the first and oldest commercial airline in Asia operating under its original name. Out of its hubs at Ninoy Aquino International Airport of Manila, Clark International Airport of Angeles and Mactan-Cebu International Airport of Cebu, Philippine Airlines serves 31 destinations in the Philippines and 41 overseas destinations in Southeast Asia, East Asia, Middle East, Oceania, North America and Europe.
Verified & Updated on: 29/04/21
Philippine Airlines Australia Sydney, Address:
RAKSO AUSTRALIA PTY. LTD.
PAL Bldg. Level 4, 49-51 York Street
Sydney, NSW, Australia 2000
Phone:
1-300-887-822
Email: NA
Working hours
Mondays to Fridays: 9:00 a.m. – 5:00 p.m.
Fax: +612-9279-2228
Philippine Airlines Official website: https://www.philippineairlines.com/en
Philippine Airlines Online Check-in: www.Philippine Airlines.com/in/gb/online check-in
Note: Check-In online from 24 hours to 1 hour prior to your flight’s departure.
Check Philippine Airlines schedule here: www.Philippine Airlines.com/in/gb/flight schedule
Check Philippine Airlines flight status here: www.Philippine Airlines.com/in/gb/flight status
Philippine Airlines Baggage Allowance
View Philippine Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Types of Planes / Air craft available with Philippine Airlines
Total fleet: 61
- Airbus A320-200
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A350-900
- Boeing 777-300ER
Queries handled by Philippine Airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Mabuhay Miles
Is there any problem / complaint with reaching the Philippine Airlines General Sales Agent Australia Address or Phone number? Please report any issues using the below comment form.
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I am trying to make an enquiry to Philippine Airlines and all of the advertised numbers are either disconnected or not connecting
I have been trying to contact the local Sydney hotline at 1300-887-822 but have been unsuccessful. The automated message that prompts option #1 and #2, only repeats itself after either option is selected during the call.
I am trying to cancel my tickets to Bacolod via Manila, due to depart 14th march returning 21st march, Booking reference V2DRV3, as the Philippe Government has cancelled all domestic flights from the 15th march, I have tried to contact your office by ringing 1300 887 822 without success, the voice message states that the call cannot be connected.
Can you assist please
Regards
Brian Donne
0412913473
bdonne@questapartments.com.au
Hi,
Due to the Corona virus outbreak and access to the Philippines being stopped from Australia we wish to please advise you that we will have to cancel our Flight K76GKN.
We would respectfully request that you give us a full refund due to this situation that has been totally out of our control.
We are truly sorry for the inconvenience this has cause both you and the Airline industry.
Due to the Corona virus outbreak and access to the Philippines being stopped from Australia we wish to please advise you that we will have to cancel our Flight N3G448 Brisbane -Manila 24.03.2020 Manila – Brisbane 31.03.202
We would respectfully request that you give us a full refund due to this situation that has been totally out of our control.
We are truly sorry for the inconvenience this has cause both you and the Airline industry.
Re: Booking number P4JNNF
Hi PAL, it was so nice for our flight to be re-booked close to the cancelled flight. However, the domestic flight (connecting) from Manila was not taken into account which was in the original itinerary. Can you please advise as if there will be a domestic flight the next day after the arrival in Manila? If not, please allocate me another date which there will be a connecting flight available the next day as I do not have any family in Manila. Thank you.
Hi Elizabeth, how did you manage to rebook your ticket? I am having trouble contacting PAL…
I am trying to contact PAL but i can’t get through the Australian number. I need to rebook my flight. Please provide an email address so i can email my details. Or please contact me urgently 0431403139.
PLEASE BE RESPECTFUL AND HELP YOUR CUSTOMERS
Tiffany
Booking references: O2MP4U and O2GBSD
My wife and i have booked flights to Manila 27 June 2020 returning 14 July/21 July. Given the corona virus outbreak, we are unlikely to be able to make the trip. Can you please advise what options we have in terms of refund/credit/rescheduling of the trip.
I have tried repeatedly to contact the Rasko Australia at the 1300 887 882 number and been unsuccessful each occasion. Please advise and post on your website a correct functioning contact number for all who wish to contact the airline.
My contact number is 0414317964
Because of the corona virus I need to cancel reservations currently held for 6 persons for travel Brisbane to Manila return, with a scheduled departure on the 07/07/2020. I have tried to ring both the Australian and Philippine numbers but the calls keep being disconnected, additionally I have sent an email to onlinebooking_refunds@philippineairlines.com detailing the relevant booking details, but to date no reply. I need a response!
Please help my wife is in manila she is due to come home on 6th june with return ticket to brisbane and cant get any information from anywhere wh a ts happening i know phillipine airlines flying internationaly for a month will they be flyingbto brisbane australia or any city in australia on or around 6th june please help us i have baby here that needs his mother cause he only 3 years old plezse help us my number 0415117430 jeff
Hi, I originally booked my SYD-MNL round trip tickets departing on 10:35 AM on 26/07/20 and returning on 08:45 on 09/08/20 but I was recently notified cancelled on 09/06/20 via email. I was very annoyed and after reading under “Passenger Options” on https://www.philippineairlines.com/en/ph/home/covid-19/passengeroptions it says I can request full refund. My booking reference is N83B4U and the flight numbers are PR212 and PR211. As you are the nominated contact office in AustraliaCan you please assist me with the refund request? Your help is highly appreciated!