Qantas Sales Office in Auckland, New Zealand 7

Qantas was established in 16 November 1920 by Winton, Queensland, Australia and commenced operations on March 1921.

Qantas Airways Limited is the Australia’s flag carrier airline. According to the fleet size, international flights and international destinations Qantas is considered as the largest airline and is the 3 rd oldest airline in the world after KLM and Avianca. The airline is based in the Sydney suburb of Mascot with its main hub at Sydney Airport.
Qantas Auckland Sales Office Office Address:
Qantas Freight Office
Level 1, 1 Leonard Isitt Drive
Auckland International Airport
Auckland New Zealand

Qantas Reservation office telephone contact numbers:
Telephone 1: 0800 801 344 (Toll free within NZ only)
Telephone 2: +64 9 275 1019

Email: [email protected]

Fax: +64 9 275 8090

Working hours
Weekdays Saturdays Sundays/Holidays
Handling Agent 0800-1730 0800-1200 0800-1200
Customs 0830-1630 closed closed
Quarantine 0830-1200 1000-1200 closed


Official website:

Qantas Online Check-in: check-in

Note: Online Check in begins 48 hours before departure, and up until 30 minutes before departure for domestic flights and 90 minutes for international flights.

Qantas Mobile Check-in: check-in

*Flights within Australia only and currently not available for international travel.

*Check in on your mobile from 24 hours up until 30 minutes before your flight leaves.

Qantas Auto Check-in: check-in

*Flights within Australia only and currently not available for international travel.

Check qantas flight status here:

Qantas baggage services telephone contact numbers:
Telephone 1: 0508 800 320 (Toll free within NZ only)
Telephone 2: +64 3 358 3039
Fax: 64 3 358 3049
Email: [email protected]

If your question is still not answered, contact Baggage Services within Australia on 1300 306 980 between 7am and 9pm AEDT, 7 days per week or if you are overseas please contact the local Qantas ground handler at your arrival port.

Qantas Baggage Allowance

View Qantas Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Baggage Delayed / Damaged | lost and found:Baggage Delayed / Damaged- Qantas

Near-by Airports:

Near-by cities:

Attractions in Auckland:

Types of Planes / Air craft available with Qantas

Total fleet: 118

  • Airbus A330-200
  • Airbus A330-300
  • Airbus A380-800
  • Boeing 737–800
  • Boeing 747-400
  • Boeing 747-400ER
  • Boeing 787–9
Queries handled by Qantas Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Qantas Frequent Flyer

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7 thoughts on “Qantas Sales Office in Auckland, New Zealand

  • Raewyn Griffiths

    I am trying to get hold of someone who can check that my husbands mobility scooter is noted as travelling with him on our flight QF8771 Auckland to Brisbane at 7.10pm on 12th October. His frequent flyer number is 1563565 & we were told that his mobility scooter would be recorded under this number, so that when used, it would automatically come up. As we don’ want any problems when we get to the airport, he has asked that I check for him. I have rung, held on, and then spoken to someone in Australia, who gave me an Auckland number that goes through to freight, so I am attempting to get an answer this way. Please either confirm or give me the correct phone number for me to call. Thank you.

  • Kristina Manuell

    Hello, Where I can attach my birth certificate for proof?
    My Frequent Flyer number is 1902927837.
    I’ve had a name change and wish to find out how to go about converting my name for points. There is nowhere here where I can attach my birth certificate for proof. Who do I contact please?

  • Linda Schafli

    Please can you help me to reschedule my flights in 12 days time. I have been battling to get an answer from your customer service. What is my next step? I NEED YOUR HELP. as I can’t loose out on my tickets and just want to change the flights.

  • Leah Watson

    what have you done with our friend who was on a flight from Sydney and because it was late didn’t make the connection. There is a 2 hour waiting time on your phone. Our friend is elderly and disabled and supposed to be in a wheelchair but nobody is able to help us. I hope we dont have to call the police.

  • Lynda Harford

    I want to cancel my Qantas Visa card but despite hanging on for well over an hour several days running, I’ve been unable to get anyone able to assist to answer my phone calls and action my request.
    Please ring me urgently.
    Many thanks, Lynda Harford
    021 084 72592

  • Neville W Rider

    I’ve just spent the last 2 hrs unsuccessfully trying to make contact with a QANTAS operative regarding what I consider to be an underhand change to a flight booking.

    My ref 5FW14U

  • Brent

    I just called to see about a rescheduling flight , due to a cv 19 cancelation . They would not answer ( until i payed some money via Visa ) even tho i have flown qantas 3 times per year for the last 8 years . Is this normal to charge customers a fee to ask a question ???