SereneAir is a privately owned Pakistani airline that began operating services in January 2017. It is the fourth airline to fly domestically in the country, after Pakistan International Airlines, airblue, and Shaheen Air. It was founded on 2017.
View SereneAir Baggage Hand / Cabin | Checked Baggage Allowance and Excess Baggage rates in the below link
Domestic Baggage Policy
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| Free Baggage | Economy Regular | Serene Plus | |
| Domestic | 20 Kg = 1 Pcs, 7 Kg Hand Carry | 40Kg = 2 Pcs (not more than 32 Kg in one piece), 7 Kg Hand Carry | 80 KG (Any Number of Pieces) + Up to 12 KG Hand Carry (Infants Allowed with 10KG Checked-in baggage Only) |
Baggage Dimensions
- Checked-in baggage dimensions should not exceed 54 inches (L+W+H=54).
- Hand carry should not exceed 7 kg in total with dimensions no more than 45 inches (L+W+H=45).
- Laptop excluded from hand carry.
| Sector | Free Baggage | Economy Regular | Serene Plus |
| Domestic | 20 Kg = 1 Pcs, 7 Kg Hand Carry | 40Kg = 2 Pcs (not more than 32 Kg in one piece), 7 Kg Hand Carry | 80 KG (Any Number of Pieces) + Up to 12 KG Hand Carry (Infants Allowed with 10KG Checked-in baggage Only) |
| Sector | Free Baggage | Economy Regular | |
| PAK to UAE | 20 Kg = 1 Pcs, 7 Kg Hand Carry | 40Kg = 2 Pcs (not more than 32 Kg in one piece), 7 Kg Hand Carry | |
| Sector | Free Baggage | Economy Regular | Serene Plus |
| UAE to PAK | 20 Kg = 1 Pcs, 7 Kg Hand Carry | 50Kg = 2 Pcs (not more than 32 Kg in one piece), 7 Kg Hand Carry | |
| Sector | Economy Regular | Serene Plus | |
| KSA (JED & RUH) | 50 Kg = 2 Pcs (not more than 32 Kg in one piece), 7 Kg Hand Carry | 80Kg = 4 Pcs (not more than 32 Kg in one piece), Upto 12 Kg Hand Carry + 10KG Infant Checked In Luggage) | |
| RUH-ISB (For August Flights Only) | 60 Kg = 2 Pcs (not more than 32 Kg in one piece), 7 Kg Hand Carry | 80Kg = 4 Pcs (not more than 32 Kg in one piece), Upto 12 Kg Hand Carry + 10KG Infant Checked In Luggage) |
Excess baggage
| Route | Charges |
| Domestic | 115 PKR Per KG |
| Route | Charges |
| PAK – UAE | Rs. 250/- per Kg |
| UAE – PAK | AED 20 Per KG |
| Route | Charges |
| PAK to KSA | 250 PKR Per KG |
| KSA to PAK | SAR 30 Per KG |
Lost or Mishandled baggage
Claim is to be submitted on “Baggage Claim Form” as under or else it will be inadmissible:
MISSING/DELAYED: Within 14 days from date baggage ought to have arrived.
Procedure:
- Contact our baggage services staff at the point of destination airport before leaving the arrival hall and staff will raise a baggage “LOST or MISHANDLE” report.
- Complete your name with correct spelling, any other name on the bag, permanent and temporary contact, containing item and any other relevant information.
- The correct type and color of your missing bag through the identification chart provided by baggage services staff.
Provide the brand of the baggage name - The SereneAir Baggage Services contact numbers, claim file reference and documents for further queries.
- If it happens that your baggage is not traced and you need to travel to another destination, you may contact our baggage services staff at the point for further handling and information that you may need.
- For further information, please email at: ll@sereneair.com
What are the prohibited items from carriage as or in Checked Baggage?
- Lithium batteries and lithium battery mobile power packs (like Charger Pal) not for personal uses are strictly prohibited from carriage (during flight).
- Explosives
- Combustible & non-combustible
- Toxic & non-toxic gases, compressed gases
- Lighters and matches
- Oxidant and organic peroxides
- Poisonous substances
- Infectious substances
- Radioactive or magnetized materials
- Corrosive substances
- Threatening or irritating substances
Items that not allowed to carry on SereneAir Checked baggage
- Don’t keep any important documents and materials, valuable items like negotiable papers, money, jewelry, precious metal and precious metal product, curio, painting and calligraphic works, mobile phone, computer, camera, video camera, personal electronic device and samples, travel identification documents and prescribed medicine taken regularly.
- SereneAir does not provide declared value of Baggage.
- The mentioned above items treated as ordinary checked baggage if SereneAir are responsible for the loss of or damage to them.
Pet allowance in SereneAir:
Any kind of pets are not allowed to travel on Serene Air flight.
SereneAir Offices Worldwide
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