Singapore Airlines Airport Office Office in Copenhagen, Denmark 10

About Singapore Airlines:
Singapore Airlines was founded on 1 May 1947(69 years ago) (as Malayan Airways) and Commenced operations on 1st October 1972. Singapore Airlines are the first airline to send a Boeing 747-400 commercial flight from Singapore across the Pacific.
Singapore Airlines Copenhagen Airport Office Office Address:
Singapore Airlines
Copenhagen Airport
Terminal 3, 3rd Floor
2770 Kastrup, Copenhagen, Denmark

Singapore Airlines Reservation office telephone contact numbers:
+45 32521255
Fax: +45 32522102

Working hours
Daily 08.00 – 15.00


Official website:

Singapore Airlines Online Check-in: check-in

Check your flight status here:

Singapore Airlines baggage services telephone contact numbers:

For baggage inquiries : Singapore Airlines baggage inquiries

Near-by Airports:

Near-by cities:

Attractions in Copenhagen:

Types of Planes / Air craft available with Singapore Airlines

Total fleet: 108

  • Airbus A330-300
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 777-200
  • Boeing 777-200ER
  • Boeing 777-300
  • Boeing 777-300ER
  • Boeing 787-10
Queries handled by Singapore Airlines Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, KrisFlyer, PPS club

Check Singapore Airlines – Fast track security screening and Singapore Airlines – Fast track immigration clearancefor more convenience

Singapore Airlines – Fast track security screening

Singapore Airlines – Fast track immigration clearance

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10 thoughts on “Singapore Airlines Airport Office Office in Copenhagen, Denmark

  • Carsten Nielsen

    To Singapore Airlines (Booking reference 6D95K3)
    On our return flight with Singapore Airlines from Singapore to Copenhagen on November 25th we came into big trouble.What we needed was a return flight to take us back to Copenhagen after we have finished the Celebrity Millinnium Cruise arriving in Singapore at 1pm on November 25th. My mistake I had focused on the fact that I chose the correct date for our departure-November 25th but not realizing that it was a just past midnight flight 00:15am that I had booked. This gave us big problems as we just realized this one day before our cruise ended.I contaced the helpdesk at the cruiseship right away hoping that they could help us to rebook our flight with Singapore Airlines. Fortunately the succeeded in helping us with a new departure November 25th at 11:55pm. At the new tickets there is a total price of USD 364,81 per ticket. At the statement from my bank I can now see that I have to pay USD 250,- extra per ticket. I do not understand why I have to pay more than the USD 364,81 per ticket as stated on the ticket.
    We have so far been very satisfied with Singapore Airlines with good service and good meals, everything was fine, and now we do as well hope for a good and fair service to solve our unlucky situation whith this flight, so that we do at least not have to pay the extra USD 250,- per ticket and just the actual ticket price, as we have already spent the full ticket prices once paying DKK 9346,-

    I look forward to you reply and help.

    With best regards
    Carsten and Bente Nielsen
    Antilopevej 34, Ejby
    4623 LL. Skensved
    Phone nr: +4520718226

  • Gitte Kragbeck

    In two days you have only had you answering machine on, so we are not able to call you regarding parcel No. 61857433681.
    We need to collect this parcel ASAP.

  • Per-Ake Blomqvist

    Our baggage allowence for Singapore to Copenhagen 11.3.2019 is 35 kg/person. My question is can we have 3 or 4 pieces of luggage together as long as it dont exceed 70 kg?

  • Hanne Ellebæk

    Booking W8JD8K

    Have trying to call you for quite a lot of times….
    Cant email you, cause wrong email address.

    Have a husbond and son, stranded in the Phillipines.

  • Lars Olsen

    booking LRLFR5 when are you paying back my money you stranded me in the Philippines . You asked me if i hade any request and i wrote you bring me home and after you cancelled my tickets and send my a email that you cold not help me . So you send back the money to me now and Singapore airlines shame on you . Lars

  • Christian Bruun

    Singapore Airlines

    Thank you for this email, where you acknowledge the responsibility of canceling our return home from the Philippines.

    We found your offer on Momondo and were redirected from Travellink for payment. It has subsequently been completely impossible to contact Travellink to receive a refund, we ask you therefore to go into this case, so we can get a refund of our return trip.

    Hope for an early reply please.

    Kind regards
    Hanne og Christian Bruun

    Dear Sir/Madam,
    As these unprecedented times continue, we would like to reassure you that Singapore Airlines continues to place your interests at the heart of everything we do.
    All Singapore Airlines and SilkAir tickets issued on or before 15 March 2020 for travel between 24 January to 31 July 2020, and any flights cancelled by us due to Covid-19 are now fully covered by our global travel waiver policy.
    This provides you with the following two options:
    1. Retain the value of the unused portion of your ticket as flight credits.This option enables you to:
    • Rebook travel up to 31 December 2021 with rebooking fees waived
    • Choose a new destination or fare type on rebooking
    • Use any surplus flight credits towards a second booking
    • Consider using flight credits to book a higher fare class ticket
    • Receive bonus flight credits, ranging from SGD75 to SGD500, for all unutilised adult fare tickets
    • Obtain a refund for excess baggage and seat selection fees associated to your original booking
    Note: Bonus flight credits will be based on your original cabin class, corresponding bonus flight credits in your local currency, may be found here.

    2. Opt for a refund for the unused portion of your ticket, which entails the following:
    • Having your remaining ticket value refunded to its original mode of payment
    • A refund of all excess baggage and seat selection fees associated to your original booking
    • A waiver of any cancellation or no show fees
    All our travel agency partners have been made aware of these changes, and we encourage you to speak to them to find out about the options available to you.
    You needn’t take any action, if you have already chosen to retain your ticket as flight credits or requested a refund via your travel agent.
    The full terms and conditions of our global travel waiver policy may be found here, and further details on flight and bonus flight credits may be found here.

    We look forward to flying with you again in the near future.
    Yours sincerely,
    Singapore Airlines

  • bjarne georg kaaring

    The last 3 days I have tryed to call Singapore Airl. office in Copenhagen on no 32521255 , but up til now not good luck , every time I try , can not pass or the system drop me out . I need to change my ticket , reason , Thailand has increased the ASQ hotel days , even I have been vaccinated twice . I want to be 100 % sure , I am doing right , thats why I try to connect for information . I am 78 years old , and just only standard user of my notebook . My number is 30 43 86 46 . Kind regards .

  • Stein Gjerløw Lønne

    Request for validity extenction of Inflight Vouchers

    Me and my wife traveled from Denmark to Australia early march 2020 with Singapore airlines. We recived Inflight Vouchers as a compensation for enterteiment system not working. We planned to use / spend the Vouchers on our Singapore airline returnflight(s) back from Australia to Europe in the beginging of April 2020. But due to Covid, our Singapore Airline return flight(s) were canceled, and we traveled back home with antohther Airline company. We like to travel to Australia again, but due to covid / travel restrictions and Challenges planing / getting extended time of from work, we have so far not been able to to travel to Australia again. We therfore ask for validity extenction of Inflight Vouchers so we can use them when we fligh to Australia again.

    Stein and Lisbeth Lønne
    Stavanger, Norway

  • Sang-Aroon Ayawong

    Dear staff
    I buy an airplane ticket from cph -bkk
    I can have 25kgs.
    May I ask how many luggage?
    Best regards
    Sang-Aroon Ayawong

  • Elvino Guevarra

    Hi good day,

    May i request that my wife’s flight schedule be moved to an early date to june 25,2023 i know for a fact that there is a flight that day because i have already booked a schedule together with our daughter, we would like to travel together on that day, an i am willing to pay not more than the regular payment for rebooking, i have requested this thru telephone call but your airline is charging me 1,100 usd, which i think is not appropriate, i know fpr a fact that other airlines like emirates,thai air and others are only collecting not more than 100usd because i used to work for cph airport and i used to travel most of the time, this is the first time i have experienced this, this is unacceptable, my wife flight number is sq351 which is schedule on august 9, i like to change it to june 25 the same flight as mine (sq2627).

    Please do answer this email as soon as possible, and make the necessary arrangements for her flight to be changed.

    Thank you

    Elvino Guevarra
    (Spouse of Ma. Soledad guevarra)