Sri Lankan Airlines: How to file a complaint related to baggage / flight delay / cancellation / FlySmiLes? Procedure, Documents required

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Sri Lankan Airlines: How to file a complaint related to baggage / flight delay / cancellation / FlySmiLes (Frequent Flyer)?

Visit Sri Lankan Airlines Complaint Website
Select the category in which you would like to make a complaint
If it is related to baggage, then select bags and choose the sub category as damage / missing / delayed and submit a claim relevant to your selection
If your topic is about to complain about the airline, then choose compliments and complaints and select the reason.
If it is delayed / cancelled flight, enter the contact details: name, country, address, city, state, postal code, email, phone number, Frequent flyer number
Enter the Flight number, date, origin, destination, class of travel.
Additional information if you would like to enter.
Submit.

File a complaint with Sri Lankan Airlines baggage flight delay cancellation FlySmiLes

How to file a complaint with Sri Lankan Airlines baggage flight delay cancellation

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