About Turkish Airline:
Turkish Airline was founded on 20 th May 1933. Turkish Airlines is the national flag carrier airline of Turkey, headquartered at the Turkish Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.
Turkish Airline Edinburgh Airport Office Address: Edinburgh Airport, 3/79 Second Floor,Terminal Building, Edinburgh, EH12 9DN, Edinburgh, UK
Turkish Airline Reservation office telephone contact numbers: Call center: 0844 800 6666 / 0207 471 6666
Email: EDI.AIRPORT@THY.COM
Fax:
Working hours
Map: View direction here
Official website: http://www.turkishairlines.com/
Check your flight status here: www.turkishairlines.com/flightstatus
Turkish Airline baggage services telephone contact numbers: 998 71 147 08 49 (Sales), (998-71) 147 0 850 (Cargo)
For baggage inquiries: Turkish airline baggage inquiries
Customer Relation
For your feedback / Complaints, comments: +90 850 333 0 849
Miles&Smiles Call Center
You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account
Phone: +90 850 333 0 849
Turkish Airlines General Management
Address:Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey
Phone: +90 212 463 63 63
Fax: +90 212 465 21 21
Turkish Airlines Customer Care Support
View the above link to know the Turkish Airlines customer care address, phone number, email and other services available.
Turkish Airlines Baggage Allowance
View Turkish Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
List of Turkish Airlines Offices
Find Turkish Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
How to Web Check-in in Turkish Airlines?
Procedure to do web check-in or online check-in in Turkish Airlines
- Visit https://www.turkishairlines.com/en-in/flights/manage-booking/
- Select ‘Flights’ – ‘Manage Booking’ section.
- Enter the “Reservation code (PNR)” and “Passenger surname”.
- Click on “Check-in”.
How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?
Click the above link to view the procedure to change flight date / postpone / cancel and get refund in Turkish Airlines.
Travel during pregnancy in Turkish Airlines
Pregnancy rules in Turkish Airline:
- Expectant mothers can travel in Turkish Airline till 36th week of the Single pregnancy and 32 week for multiple pregnancy.
- After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
- You must apply for medical clearance by submitting a medical information form (MEDIF).
Types of Planes / Air craft available with Turkish Airline
Total fleet: 333
- Airbus A340-300
- Airbus A330-300
- Airbus A330-200
- Airbus A321-200
- Airbus A320-200
- Airbus A319-132/100
- Boeing B737-800
- Boeing B737-700
- A310 CARGO
- A330-200F CARGO
- Boeing 777-300ER
- Boeing B737-900 ER
- Embraer E195
Queries handled by Turkish Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles
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Rate your experience with the Turkish Airline Edinburgh Airport Office in UK: (click on the stars below)
To whom it may concern,
My name is Barbara Abdini Massaad. I am writing to tell you about our experience with Turkish Airlines, flying from Edingburgh to Beirut. Before I start, I would like to mention that I have traveled with Turkish Airlines for years all over the world. It has been my favorite airline for many reasons, and it continues to be. Unfortunately, this time we encountered a problem. We flew to Scotland for our daughter’s graduation on Thursday, 7 2022 with a return ticket on Sunday July 17. On our arrival to check our luggages, we were told that we needed to be tested for COVID. We were directed to the RANDOX stand at the airport, who were extremely professional and helpful. I have a paper from them that proves that we were there on that day (no-show was a lie). We were very stressed out because of time, but because we were early we were able to get the results fast. Unfortunately, I was tested POSITIVE. It came as a surprise to me. My husband, Serge Massaad was NEGATIVE. The lady at the check in counter of Turkish airline suddenly became very rude, gave us a paper with a phone number and asked us to immediately leave the airport. We called our travel agent and were given the number of Turkish Airlines in Edingburgh (no answer and my daughter from home got finally someone to answer who hung up rudely with no reason). We had to find quick solutions and were forced to stay in difficult accommodations. Two days later, I tested for COVID and my test result was NEGATIVE. Our travel agent tried to book another return ticket but had no luck. We had to pay a “no show” penalty, which is quite unfair as we were there for two hours talking with the lady at the counter. Since all flights were fully booked, we had to purchase another ticket for the following week. We made it back home, but our trip cost us 1,820$ extra (which is huge for us, as now in Lebanon we are going through the worst economical crisis of it’s history). We were not expecting this from Turkish Airlines. For some reason, they upgraded us to Business class on our flight back, but to tell you the truth it felt condescending and humiliating. At this point, I don’t know what can be done, but I needed to tell you about this experience. Will I fly again, yes because as I stated before I am a loyal customer.