Turkish Airlines Customer Care Phone number | Email 13

Turkish Airlines is the national flag carrier airline of Turkey. As of August 2019, it operates scheduled services to 315 destinations in Europe, Asia, Africa, and the Americas, making it the largest mainline carrier in the world by number of passenger destinations.

Turkish Airlines Official website: www.turkishairlines.com

Turkish Airlines Online Check-in: https://www.turkishairlines.com/en-in/flights/manage-booking/

Check Turkish Airlines schedule here: https://www.turkishairlines.com/en-in/flights/flight-timetable/

Check Turkish Airlines flight status here: https://www.turkishairlines.com/en-in/flights/flight-status/

Turkish Airlines Baggage Allowance

Swoop Airlines Baggage

View Turkish Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

Turkish Airline Customer care / support

Turkish Contact Centre:  +90 212 463 63 63/080005 01565

Turkish Contact Centre Business hours: 24 hour booking and customer services

Turkish Airlines Special assistance

Travel during pregnancy in Turkish Airlines

Pregnancy rules in Turkish Airline:

  • Expectant mothers can travel in Turkish Airline till 36 th week of the Single pregnancy and 32 week for multiple pregnancy.
  • After 28 th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • You must apply for medical clearance by submitting a medical information form (MEDIF).

For any special assistance, Contact: https://www.turkishairlines.com/en-int/any-questions/special-assistance-for-passengers/

How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?

View How to change mistakes in your name, flight date and refund ticket in Turkish Airlines through the above link.

How to Web Check-in in Turkish Airlines?

Procedure to do web check-in or online check-in in Turkish Airlines

  1. Visit https://www.turkishairlines.com/en-in/flights/manage-booking/
  2. Select ‘Flights’ – ‘Manage Booking’ section.
  3. Enter the “Reservation code (PNR)” and “Passenger surename”.
  4. Click on “Check-in”.


Types of Planes / Air craft available with Turkish Airlines

  • Boeing 787-9 Dreamliner
  • Airbus A350-900
  • Boeing 777-300 ER
  • Airbus A330-300
  • Airbus A330-200
  • Airbus A321neo
  • Boeing 737-900ER
  • Airbus A321-200
  • Airbus A320-200
  • Boeing 737-800
  • Airbus A319-132/100
  • Boeing 737 MAX 9
  • Boeing 737 MAX 8

Turkish Airline Offices Worldwide

Find Turkish Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Download Turkish Airline App for Apple (iphone, ipad, mac) / Android (ios) Users

Turkish Airline Social Media Contacts

Queries handled by Turkish Airlines Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles (Frequent Flyer).

Is there any problem/complaint with reaching the Turkish Airlines Phone number? Please report any issues using the below comment form.

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13 thoughts on “Turkish Airlines Customer Care Phone number | Email

  • Madhu kotha

    Dear team,

    Today i have to travel to India with turkish airline, i came to airport 1. 30 mns before dur to my car gave trouble on the way.

    All your employers are closed by the time here in Airport.

    Can you please change the ticket to tomorrow morning 10.30 flight.

    My agent told me that you have to request them at airport at 8 am Show off service inorder to avail the same ticket.

    Kindy ticket for tomorrow morning.

    Ticket number is 50236745

    Madhu kotta.

  • Eric Salopek


    My name is Eric Lawrence Salopek. Ticket Numbers: 2357767606222. TPE – IST 07/31. IST – ORD 08/02.
    The flight from Taiwan to Istanbul was delayed, thus making me unable to make my Turkey to Chicago flight.
    I was therefore taken to a hotel in Istanbul (Crown Plaza) for the day in Istanbul. While I appreciate the kind gesture from
    the airline, as a US citizen, I had to pay $ 30 USD for a 1 day visa. I’m wondering if there is any way I can apply for a reimbursement
    covering the visa cost.
    Thank you very much for your time.

    Eric Salopek

  • Bernadette Momple

    Hello, my E-ticket TK 235-3984541253 and Booking Ref S8DOQW
    I tried to resolve my problem telephonically at your call centre in Greece, but to no avail.
    I am writing to request personal assistance from Turkish Airlines because I need to ensure that I have an isle seat on my return flight Athens/Istanbul/Cape Town on 16 August 2022. I had great difficulties trying to check in online when I departed from Cape Town on 18 June 2022. I was unable to select an isle seat because the seat allocation did not allow me to do so. Fortunately your helpful staff in Cape Town managed to give me an aisle seat when I arrived for departure at Cape Town Airport. I had a foot reconstruction a year ago and I have a lot of pain and constriction when I fly. I am concerned for the long flight home and worry about getting a Thrombosis (blood clots in my veins) from lack of circulation. I am feel very apprehensive if I cannot stretch my left leg leg from time to time. I am not in a financial position to pay for pre-selected ticket and I do not feel that my request warrants me having to pay since it is medical condition and not a luxury request. Please can you assist and allocate a seat for me in any row in isles D and J (Boeing 777) Athens/Istanbul Sector and any seat in any row in Isles D and H (Boeing 787) Istanbul/Cape Town Sector. Please acknowledge receipt of my email. Regards
    Bernadette Momple

  • Ahmed atef

    I had an issue in my last flight trip and they promised me and my family to claim 250 euros each and I didn’t get anything to my account

  • MM Sabuz

    Hi ,
    I purchased the ticket no 2352480118457 for my Mother (Asma Islam). But mistakenly the passengers name came wrong in the system, It will be
    Passenger Name : Islam Asma MS. I tried to change it by provideing feedback from the Turkish Airlines Official Site. But couldnt succed. From the Callcenter I was told that the passengers name cant be changed, Need to purchase a different ticket, But I didnt have enough balane to purchase another ticket. Please help me to update this passengers name in this Ticket (ticket no 2352480118457). Thanks and Regards,
    MM Sabuz

  • Michael Caldwell

    Our names are Michael and Angela Caldwell on Sunday 26 th June 2022 we flew on a flight from Antalya to Istanbul. Our booking reference for this flight was TUVUB7. The flight was due to leave at 11:20 but was delayed and didn’t leave until 15:30. We arrived in Istanbul at 17:00. This meant that we missed our connecting flight with Emirates from Istanbul to Dubai which left at 16:25. We have a claim in with our travel insurance to reimburse us for the purchase of new tickets . They require an email from Turkish Airlines stating why our flight was delayed. On the day we were told delay was due to mechanical issues with the plane at another destination and that had to be rectified before flying to Antalya – could you please confirm this in a return email?
    We purchased our replacement tickets from Turkish Airlines at the Istanbul Airport ticket office for flight TK0758
    leaving at 21:05 on Sunday 26 th June. We also require a copy of that itinerary including purchase price for these tickets.
    We would appreciate this information in a return email as soon as possible so as we can forward this requested information onto our travel insurance company. We lodged our claim on 3rd July but due to the high number of claims being dealt with our travel insurance company has only just got back to us requesting this extra information.
    Thank you for your time
    Michael and Angela Caldwell

  • Bilal Nawaz

    Hi 👋 my name is Bilal Nawaz I need to travel with Turkish airlines to south America I have this document I need Dubai to Sao Paulo. Sao Paulo to santa Cruz I have this document

  • Irina

    my name is Irina Pavlova, and I am trying to get back from Istanbul to Milan. I bought my ticket through the GOTOGATE website on May 22, 2022 round trip for August 29. on July 9 I received an email from the GOTOGATE agency side informing me that the flight was cancelled. after writing to both the agency and the Turkish Airlines office in Milan I was assigned another return flight on the same day later. At the time when I wanted to checkin online for this flight I learn that it has changed again without any explanation of the reason and without receiving the cancellation information from the airline side. The Gotogate agency changed my flight for the third time moving it this time for September 2. Since I have the connecting flight I had to pay to move the first flight for the same date. The same evening my ticket is cancelled again, the notice of which arrives in my electronic box. I go to the agency’s website, Turkish Airlines website and other ticket resellers and find that my first flight has not been canceled, only my ticket, and secondly, that on these sites they are selling tickets for September 2 for the same flight I was denied. Now Turkish Airlines and its GOTOGATE Agency have to explain their fraudulent behavior to me!

  • izumi flaviat

    Good evening

    I made a mistake while typing my name to when i created mu mileage account.
    My mileage account number is 848442791
    My name is IZUMI ENDO FLAVIAT and not
    Would you kindly modify it?
    Thank you in advance


    My niece JULIA LAPORE SEIXAS’ luggage was lost on flights TK194 on 8/31/22 São Paulo – Istanbul connecting with flight TK758 on 9/1/22 Istanbul – Dubai. locator GYUDRF error DXBTK79100. She speaks English with difficulty. She is with her husband and 8-year-old daughter on tourism. She is staying in Dubai at the GEVORA hotel (1 to 7 september). Can you give me news so I can try to help you. Thank you very much. Health and peace to their families. My email [email protected] and mobile +5521988769982 (Whattsapp)

  • Tim Lynch

    I typed lengthy letters earlier in your comment app. 3 times and each time at the very end the app kept sending me back to 1st page. I kept refilling out the questions and it would resend me back. So this will be short and sweet. Your airlines was great. Your staff extraordinary , and I am very happy with the outcome. I was almost canceled to fly but it’s a long story to tell a fourth time. Just that there are three people I want to thank especially. Although all your employees were great people and kind and helpful. On your what’s app, Seher and Ersel both were very kind and helpful! Not so much the bot. But be easy on the bot, it did the best it could!lol! And at the airport……Cagdas Vural went over and above his duties for me getting around and answering questions for me. A great guy and asset to your airlines. Honestly all your employees were kind and helpful.thanks so much for such great ghts. Iadeto philipines to meet ( in person), my 7 month online girlfriend.
    We video chatted dayly 2 times a day for more than 7 months. I have C.o.p.d.and require battery operated oxygen machine.i called ahead and
    Have doctor’s note but almost was denied flight. But the crew on both flights heard my story and both flights allowed me! So thank you so much!

  • summit aggarwal

    your code sharing Indigo airlines has cheated me by charging 24198/- rupee for one extra bag for my daughter travelling to Toronto from new delhi dated 30th august

    Turkish Airlines(TK – 4650)

    PNR : V56W6Z

    ticket booked in the name of sanyam aggarwal
    you are kindly requested to register my compliant and refund the extra amount taken

    i had requested them multiple times that she is student and for other students they were taking 3 bags and for us they charged huge amount

  • Vishwambhar Prasad Sati

    Dear Sir,
    Greetings! I would like to inform you that due to some avoidable situation, I want to cancel my itinerary from Delhi to Ankara (27/09/2022) and from Ankara to Delhi (01/10/2022). As per the cancellation fee, it was mentioned 80 USD in the ticket (at booking time).

    I request you kindly cancel my ticket with the given cancellation amount. I am waiting for your response.

    Booking Reference THSCR7 and Ticket no 2352486602723

    Best regards,

    Vishwambhar Prasad Sati (Passenger)