T’way Air Co., Ltd. , formerly Hansung Airlines, is a South Korean low-cost airline based in Seongsu-dong, Seongdong-gu, Seoul. In 2018, it is the third largest Korean low-cost carrier in the international market, carried 2.9 million domestic passengers and 4.2 million international passengers.
T’way Air began as Hansung Airlines, which began flying between 2005 and 2008, after which the company reorganized and rebranded in 2010. The ‘t’ in t’way stands for together, today and tomorrow. The airline was established on 8 August 2010 with two Boeing 737-800s.
T’way Air Contact Address, Phone, Working hours and Website
Address : 3rd FL, Gimpo Airport Cargo Terminal, 210 Haneul-gil, Gangseo-gu, Seoul
Phone: +82 1688 – 8686
Business hours :07:00 – 19:00 (KST)
T’way Air Official website: https://www.twayair.com/
Types of Planes / Air craft available with T’way Air
Fleet size: 28
- Airbus A330-300
- Boeing 737-800
- Boeing 737 MAX 8
T’way Air Baggage Allowance
View T’way Air Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Special Assistance in T’way Air
Traveling while Pregnant in T’way Air
- Less than 32 weeks (8 months) may travel without a medical certificate.
- More than 32 weeks (8 months) but less than 37 weeks pregnant women must submit a medical certificate in T’way Air
For more details: www.twayair.com/app/serviceInfo/familyTravel
Traveling with Pets in T’way Air
- Domestic flight: Allowed to carried with you and cannot carry checked baggage
- International flight: Pets are not allowed
For more details: www.twayair.com/app/serviceInfo
Queries handled by T’way Air Customer care:
Schedule, eBooking, Rescheduling, Track and Trace, Charter Service Queries, Trucking service Queries, e-claims Flight Information, Missing Luggage, Delayed Flights. Pharma, pets, valuable, perishable goods and extra care shipment queries.
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Rate your experience with the T’way Air in South Korea: (click on the stars below)
Worst airline took is tway. Stuck at their poor bag drop q at Incheon airport and nearly missed flight. Took over an hour to bag drop and hence missed dinner. Child/ unfriendly flight – once boarded on flight kept asking the stewardess if I can order food for the young children, they said have to wait for cart. Only one cart moved from the left wing from the cockpit to the tail of the plane (where we are seated) and we are seated on right wing, so when cart passed, we asked many times if we can order for kids. They said the cart must move to the right wing before we can order. As expected, by time they moved to right wing, all hot food sold out and they asked us to order instant food instead….was speechless. Told them that they should be considerate towards those with young children and let us order something and told me it’s company policy to just serve the left wing first. And they added that they do prioritise young children??? Then I asked why are we then assigned to the left wing towards tail of plane and we asked repeatedly 5-6 times to be able to order some food for the kids, why are we ignored? They just said sorry and left. Just don’t take this airline, especially those family with kids. Inhuman experience!