Virgin Australia Airlines Pty Ltd, formerly Virgin Blue Airlines, is Australia’s second-largest airline after Qantas and it is the largest airline by fleet size to use the ‘Virgin’ brand. Now based in Bowen Hills, Brisbane, the airline was co-founded by British businessman Richard Branson, the founder of parent Virgin Group and former Virgin Blue CEO Brett Godfrey. It was established in 1999.
Virgin Australia Airlines in Queensland, Australia contact Address, Phone, Working hours and Website
Address: Level 11, 275 Grey Street
South Brisbane QLD 4101
Mailing address:
Address: PO Box 1034
Spring Hill Qld 4004
Phone number:
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| If calling from | Contact number |
|---|---|
| Australia | 13 67 89 |
| New Zealand | 0800 670 000 |
| United States of America | 1855 253 8021 |
| China | +61 7 3119 7048 |
| Hong Kong | +61 7 3119 7078 |
| United Arab Emirates | 8000 612 002 |
| United Kingdom | 0800 051 1281 |
| Anywhere else in the world | +61 7 3295 2296 |
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If you are calling from the United States and wish to use FedRelay services, please call one of the following then ask to be connected to Virgin Australia on +61 7 3295 3941:
- (800) 877-8339 TTY(Text Telephone) / ASCII (American Standard Code For Information Interchange)
- (877) 877-6280 VCO (Voice Carry Over)
- (877) 877-8982 Speech-to-Speech
- (800) 845-6136 Spanish
- (800) 877-0996 Customer Service (Voice/TTY, ASCII and Spanish)
- (866) 377-8642 Voice
- (866) 893-8340 TeleBraille
Email: NA
Fax: NA
Working hours: Monday to Sunday : 5am – 11pm AEST
Official website: www.virginaustralia.com/au/en
Check Virgin Australia Airlines Online Check-in: www.virginaustralia.com/checkin/#/login
Check Virgin Australia Airlines Flight Status: www.virginaustralia.com/flight status
Virgin Australia Airlines Customer Care Support
Check the above link to know the Virgin Australia Airlines customer care phone number, email etc
Virgin Australia Airlines Baggage Allowance
View Virgin Australia Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
How to Web Check-in in Virgin Australia Airlines?
Procedure to do web check-in or online check-in in Virgin Australia Airlines
- Visit https://www.virginaustralia.com/au/en/#/
- Select ‘Check-in’ section.
- Enter the booking details.
- Click on “Retrieve”.
Virgin Australia Airlines Special assistance
Travel during pregnancy in Virgin Australia Airlines
Pregnancy rules in Virgin Australia Airlines :
- Pregnant mother can travel up to 27th of pregnancy. Pregnant passengers with single baby after 28th week will require to provide a medical certificate (check the above link and download) in Virgin Australia Airlines.
For more details visit here.
Travelling with Pets in Virgin Australia Airlines :
- Pets can be permitted in Virgin Australia Airlines with certain Conditions.
For more details visit here
How to change name / flight date / cancel and refund Virgin Australia Airlines ticket?
Check the procedure to change / reschedule / cancel your Virgin Australia Airlines details (name / date), get refund…
Types of Planes / Air craft available with Virgin Australia Airlines
Fleet size: 16
- Airbus A320-200
- Boeing 737-700
- Fokker 100
Queries handled by Virgin Australia Airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Velocity (Frequent-flyer program).
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